I still currently work in this small hospital but I am handling more difficult patients. Just last 2 weeks, I encountered this patient with a very irate family member. Her father was admitted had an operation done and was ambulatory 4 days after. He was a very strong man, considering that he is in his 70s. At one time, his daughter came to visit and that's when everything changed. He wanted to be bedridden and his daughter would press the call light at every single request, even doing number 1 and number 2s. I get that he is a patient and I should care for him and all. I believe that I am also empathic but what gets on my nerves are patients who don't help themselves. So, they called me in during a time when my stomach was aching and I had 10,000 things to do and I was just to eat a bite for the 2 minute break I had, just for the littlest things. I dont know how they received me being in a hurry and, I also accidentally dropped his glass when assisting him to drink. When I cleaned up and went out of the room, I heard them shouting. So I came back to the room. The daughter started shouting asking for my name and why did I give such poor service, that they were going to bring me to the management and have me out of a job because if i don't want to be a nurse, i shouldn't be one. I said sorry with grovelling and all and explained my side. eventually i was able to pacify the situation and i wasn't fired. but after that I made sure that they received the utmost care I can provide. but I still run the scenario in my head and feel like i am a pathetic nurse. in my years of service, never did a patient complain about me. i feel so deppressed and it's eating me up.