A Plea to Nurses Everywhere - page 2
I don't seem to process everything that I see, hear and do at work until I am home. My lack of reflection until later might have something to do with running around like a Looney Tunes character for... Read More
2Mar 12, '13 by SarahLeeRNQuote from AltraThe "shock" was not at unprofessional behavior-that is to be expected everywhere. The shock was that there was such a commonly known phrase such as "Nurses eat their young." She has not been the only one of my non-nursing acquaintances to express surprise at such a phrase that is well known in nursing circles.Screaming, OP? In a 9-year career as a nurse I have never witnessed screaming.
And I think "shock" at unprofessional behavior probably stems from some degree of naivete about people in general, or a belief that somehow nurses are set apart from the rest of the population.
And I am glad for you that you have never witnessed screaming. You are not in the 48%. http://www.nursingworld.org/Mobile/N...n-nursing.htmlLast edit by SarahLeeRN on Mar 12, '13
0Mar 12, '13 by M/B-RNI'm sorry you have to deal with this. I work in a hospital and though I occasionally deal with a grumpy coworkers (from various disciplines), we have a great working environment. I have had an "older" nurse do something for me so I can finish my sandwich and I have had a doc that was nice when I mistakenly called him or her.
I think why our environment is like that is because we all see each other as family. If you think about it, sometimes we see our coworkers just as much, if not more, than we see our family. When you think of each other that way, it's easier to care about your behavior.
4Mar 12, '13 by tewdlesQuote from M/B-RNSometimes the rudest behavior can be seen exchanged between close family members...just sayin...I think why our environment is like that is because we all see each other as family. If you think about it, sometimes we see our coworkers just as much, if not more, than we see our family. When you think of each other that way, it's easier to care about your behavior.
3Mar 12, '13 by gentleTo the OP, what have you chosen to do regarding the behaviors you have witnessed. Who have you reported the violence to? Have you documented what you've seen? Have you spoken with your Human Resources Department to have all staff throughout the organization re-educated regarding appropriate behavior? I am asking because, I too have seen exactly what you are writing about. I finally started speaking up. I am also more cognizant of when I am "losing control due to my own personal frustrations." There is much to learn and share from this topic.
0Mar 12, '13 by willow298It really is a shame that you have to work in an environment like that.Last edit by willow298 on Mar 12, '13
0Mar 12, '13 by willow298Quote from mclennanI would LOVE to get a job where you work!I work in case management. Before that I was a Public Health Nurse working in a community clinic. In 6 years I've NEVER seen a shred of what you talk about. All the nurses I've worked with have been respectful, professional and like family to one another. ALL of them. Please don't blanket-statement all nurses like this, we don't all work in hospitals.
I understand AN is geared mostly toward acute care/floor/med Surg nursing, but a huge percentage of nurses work elsewhere, in environments other than hospitals. And that is where what you describe seems to happen most. It's important to point that out.
I don't see this degree of severity of attitude, but I definitely see some. I am a student and for some reason, the nurses in the nursery on my maternity rotation were the worst! I remember there was an infant wearing a diaper and in a pram crying and I knew a circ had just occurred, so I said to the nurse; "Is that the baby who just had the circ done?" She looked at me like I was partially retarded and said "THAT, is a girl." I just wanted to die laughing inside because I thought to myself, well if I could see the baby's genitals through the diaper than I would not have asked. There were no other obvious indicators pointing towards the baby's sex.
I guess it really just depends where it is and the general attitude of the unit and hospital.
0Mar 12, '13 by CarryThatWeight, BSN, RNQuote from That GuyOk, I'm curious, I'll bite. What ways would those be?To the nurses that scream at me that they wont take report....we have ways to fix that. Next time I guarantee you will be nicer and state a reason you cant take report as opposed to just yelling at me.
3Mar 12, '13 by PMFB-RNQuote from CarryThatWeight*** Find them alone in the parking lot and "explain" to them why it's inappropiate to ever scream at me. Don't know what ThatGuy does but works for me.Ok, I'm curious, I'll bite. What ways would those be?
4Mar 12, '13 by Altra, BSN, RN GuideQuote from SarahLeeRNI am somewhat familiar with Cheryl Dellasega's work on this topic.The "shock" was not at unprofessional behavior-that is to be expected everywhere. The shock was that there was such a commonly known phrase such as "Nurses eat their young." She has not been the only one of my non-nursing acquaintances to express surprise at such a phrase that is well known in nursing circles.
And I am glad for you that you have never witnessed screaming. You are not in the 48%. Lateral Violence and Bullying in Nursing
The 2003 ISMP survey to which 1,565 nurses responded - 48% reported "strong verbal abuse". (52% apparently did not)
Intimidation: Practitioners speak up about this unresolved problem (Part I)
There were 2.4 million registered nurses in the US in 2003 (Women's Bureau (WB) - Statistics on Registered Nurses) I'll leave it to someone better versed in statistics than I am to determine the validity of a sample size of 0.065%.
"Screaming" is not a term I find in the survey summary -- and I cannot necessarily interpret all "strong verbal abuse" to be "screaming".
I believe the semantics are important. Screaming is a very different behavior than various other forms of jerkiness.
I certainly do not deny the existence of unprofessional behavior in general, or bullying specifically. But you yourself noted that your original post was "not necessarily reflective" of your work environment as a whole.Last edit by Altra on Mar 13, '13
6Mar 12, '13 by PMFB-RNWe should also consider when one of our co-workers finder herself under extreme stress and in a moment of frusteration lashes out at another vs the person who is simply a jerk and seems to enjoy making other feel diminished or hurt or intimidated. The first could happen to nearly any of us. The second should not be tolerated.
0Mar 12, '13 by multi10Think about it: If a patient screams at you, it is not pleasant but we, as professionals, continue to care for the "screaming patient". (Oh yes, the one in Room 10.) When another professional nurse screams at you, under any circumstances, that person needs to be reported immediately.
1Mar 12, '13 by SaoirseRNI don't know how many times I hear nurses complaining about the doctors, when they are just as guilty of the same poor communication about which they complain.
I make a point of trying to speak respectfully to everyone. I am not perfect -- there are times when I know I could have said something differently -- but I try. I also make an effort to know everyone by name and to use their names when speaking to them. Courtesy goes a long way.
0Mar 12, '13 by SaoirseRNI have my students call physicians when appropriate, which is basically any time that is not an emergent or complicated situation. It is good practice for them to learn how to make a physician call with full support from me before they have to do it on their own. Seriously, it's doing them a favour as future nurses and the docs, too (some of the calls I overhear make me cringe. Those poor docs!)
We prepare beforehand what they are going to say (including identifying themselves as a student nurse), and I am right there listening in and available to take over if need be. They can take an order, so long as I either hear the doctor say it to the student or have the doctor repeat it to me after (I usually go with the first option, though some ask to speak to "the nurse" after anyway to make sure). I would also co-sign the order on the chart.