Switch and bait on open shifts?

Nurses General Nursing

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At one of my Perdiem jobs, the director of nursing is not winning friends with her way of communicating or lack there of. I picked up a few more shifts than I usually do there this month.

I picked up a day shift where I came into work and found that she had switched my role without telling me in advance. This is a tiny hospital and they have a float position and one nurse in the ER during both day and night. When I arrived I found my work assignment was the ER.

Even though I'm comfortable in the ER, I was a little upset at not being informed via text or an email, since I had signed up for a different role.

I discussed it with a coworker and she said it's against our contract. I discussed it with the director of nursing who is essentially the manager. She said that she counted on the shift planning computer program sending me an email.

I told her that I would expect to be informed by personal email if there was a change in a shift that I voluntarily signed up for. She's an older gal who's not real comfortable with technology obviously. Also, all her interactions with staff are very formula and canned. She's from out of town, she's of retirement age, I think they were desperate when they were recruited her. In other words she doesn't have a personal stake in the community or the hospital.

At my main job, the normal way of communicating changes is a simple text from the manager that is very personal and quick.

I'm wondering how people here feel about work assignment changes without notification? I understand about floating as a necessity but the ER nurse who was scheduled was also upset at being switched to the float position.

Specializes in Tele, ICU, Staff Development.

I'm wondering how people here feel about work assignment changes without notification? I understand about floating as a necessity but the ER nurse who was scheduled was also upset at being switched to the float position.

No one likes being blindsided.

Specializes in ICU.

Tell her again, if they are going to change your assignment, they need to inform you. Im not sure how your hospital works, but at mine, if I sign up extra for a specific unit. I am expecting to work on that unit. I signed up out of the goodness of my heart to help their staffing troubles (Nevermind that overtime :D). But per our union thats the rules, they wont float us.

So when its an extra shift, we do not get floated. If they floated me ever time I signed up extra, then why would I sign up extra. Im done helping you out. Thats exactly what it is, its a bait and switch. So if there is no rule about it, you could just tell her your not going to continue to help out over your FTE if this keeps happening. Whether your bank account is able to accommodate that is up to you though.

Specializes in Psych, Addictions, SOL (Student of Life).
As I mentioned in my opening text, this hospital is ultra tiny. There is one ER nurse, this float position, and an acute care nurse. It's a critical access hospital.

There's only two nurses in the whole hospital? how many beds are there

Specializes in CCU, SICU, CVSICU, Precepting & Teaching.
At one of my Perdiem jobs, the director of nursing is not winning friends with her way of communicating or lack there of. I picked up a few more shifts than I usually do there this month.

I picked up a day shift where I came into work and found that she had switched my role without telling me in advance. This is a tiny hospital and they have a float position and one nurse in the ER during both day and night. When I arrived I found my work assignment was the ER.

Even though I'm comfortable in the ER, I was a little upset at not being informed via text or an email, since I had signed up for a different role.

I discussed it with a coworker and she said it's against our contract. I discussed it with the director of nursing who is essentially the manager. She said that she counted on the shift planning computer program sending me an email.

I told her that I would expect to be informed by personal email if there was a change in a shift that I voluntarily signed up for. She's an older gal who's not real comfortable with technology obviously. Also, all her interactions with staff are very formula and canned. She's from out of town, she's of retirement age, I think they were desperate when they were recruited her. In other words she doesn't have a personal stake in the community or the hospital.

At my main job, the normal way of communicating changes is a simple text from the manager that is very personal and quick.

I'm wondering how people here feel about work assignment changes without notification? I understand about floating as a necessity but the ER nurse who was scheduled was also upset at being switched to the float position.

I'd be upset about "switch and bait" (I think the cliche you were looking for was "bait and switch"). But I'm more upset at your inference that "an older gal" would "obviously" be not real comfortable with technology. "She's of retirement age" and "I think they were desperate when they recruited her" are ugly examples of agism. I would question that your boss lacks a personal stake in the community or the hospital. How do you know she didn't move to town because an aging relative needs more help? Or because she plans to retire there. All in all, your post says more about your own ugly attitudes than it does about the boss you're disparaging.

Specializes in ER.

To clarify, the gal is from a neighboring state and still maintains a house there, and some sort of apartment in the town where I work. She's only going to be there two years she has stated upfront. The position was very difficult fill, and yes I think the hospital was desperate.

When I emailed our COO about the communication problem, she stated that some people aren't very up-to-date on technology. I had suggested that there be better communication, and described how easily it is accomplished with text and email at my other job. It's quite obvious that this gal is one of those people. I don't think it's agist to state what is obvious. The DNS was very flustered by the idea of communicating, this has been noticed by all the nurses there.

I know people here like to have emotional reactions and be personally insulted when someone describes a situation. As I mentioned before I am also over 60 so the shoe doesn't fit here. If you can't keep up with technology and modern ways of doing things it's probably going to interfere with your effectiveness.

Specializes in Psychiatry, Community, Nurse Manager, hospice.

Emergent,

I wonder why she would put you on ER and the other nurse on float when neither of you wanted that. Did you ask her? Maybe this was an honest mistake. I can't imagine what else it could have been-- unless you think something else is going on. Do you?

PS. Love your posts.

Specializes in ER.
Emergent,

I wonder why she would put you on ER and the other nurse on float when neither of you wanted that. Did you ask her? Maybe this was an honest mistake. I can't imagine what else it could have been-- unless you think something else is going on. Do you?

PS. Love your posts.

When I discussed it with the DNS, she informed me that she has added tasks to the float position therefore wants more established staff to fill it.

I replied to her that I would appreciate an informative text or email regarding this policy. I stated that I didn't like getting blindsided by this. I said that I would like to be added to a email list to my personal email so I can be continually updated on new policies.

Our COO is a very amazing woman, she is an RN, and she is receptive to feedback. That's why I felt free to email her about my concerns, and my colleague will be doing the same.

The hospital has had difficulty in retaining Per Diem nurses as active employees. I let them know that I feel unengaged by the current communication processes. I need to be kept up-to-date with policies. If I only work there once or twice a month I need to be informed while I am at home.

This is common practice in hospitals and it's not going to go away. When you accept employment you are agreeing to serve in any capacity in line with your experience and scope of practice.

No one likes being blindsided.

I wouldn't necessarily call this blindsiding someone. Acute care needs are always changing, and I can imagine the skill mix for employees in smaller facilities to be very important for making staff assignments. A certain level of flexibility is needed.

When I picked up or traded, some times I would be put in charge. I hated being charge and would never volunteer for the role but I realized sometimes I was the only one on the unit who knew how. It's just how the cookie crumbles in acute care.

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