I just got back from our local ER because my fiancee pulled a muscle in his knee at wrestling class, and had an incident occur that really ticked me off!
My S.O asked me to get him a glass of water so I looked in our room but no cups...knowing the layout of the rooms from previous visits, I went to an empty room and PEEKED around the corner to see if there was some in there. Well all of a sudden I hear one of the nurses BARK "You can't go wandering into the other rooms!!!" I politly told her I was looking for a cup and she says "You have to ask for one!!" NOT nicely at all!! Another nurse cut in and SHE started to tell me AGAIN "You can't go wandering around all the rooms..you have to ask!!" Holy smokes..she made it sound like there were signs EVERYWHERE stating this fact and I was a 5 year old child! I went to get the cup she held out to me as she was glaring at me and another nurse asked what happened. She was told I was wandering INTO ALL the rooms.Holy exageration!!! I said again that I was sorry, I only wanted a cup and but I was ignored. I figured that the nurses are really busy and since I knew where they were, I could handle it myself. I hate treating them like waitresses you know? I feel like making a formal complaint I feel so mad. It was their tone that did it. I know you can't wander into other rooms but the cups are right on the wall at the side of the door so you don't even need to go in to retrieve one. I didn't put one foot in the room like they said and they treated me like complete you know what!! Rude rude rude. I know they're overworked and tired but PUULEASE!
You may think I'm overreacting but you had to be there. I felt 2 feet tall after that. Totally mean.
Maybe making a complaint is not in my best interest since I will be starting nursing school in the fall and might end up running into her but I feel that she needs to be reminded that rudeness isn't tolerated in ANY field of work.