May I speak to Dr. so&so?

Nurses General Nursing

Published

I just had to share this.

Last night one of the nurses had to call one of those docs NOONE wants to call in the middle of the night. Anyways, she calls and has the guy on speaker phone coz that's who he is and that's what we've gotta do when we call him.

He starts yelling and basically cursing her out but she wasn't got have that so she calmly waited for him to finish and she says

"Am sorry, May speak with dr. so&so? My name is...am calling from..."

The doc sounding a bit confused says "This IS dr so&so. I've been talking to you for 5 minutes"

The nurse says "Am sorry u misunderstand me. Am calling to speak with dr so&so about his patient and I just know that u couldn't be him because no doc is his right mind and a license to protect would dare speak to me or any nurse like that when they are calling not to chat about the weather but about the health and wellness of his patient. I am sure you understand. So when he comes in, could you kindly have him call me @ #. I would really like to speak to him soon or am going to have to call the medical director in the middle of the night. And we all know how pleasantly that would turn out. Don't we dear?"

And hang up the phone!!!

A minute later, the doc calls back and says "This is dr so&so. someone page me?"

She is my hero.:bowingpur

Specializes in LTC, Psych, Hospice.

OMG! I've THOUGHT that, but never had the %%% to actually say it. I love it!:yeah:

Please tell her she is my new best friend!!!!!!

Specializes in FNP, Peds, Epilepsy, Mgt., Occ. Ed.

Brilliant. Absolutely brilliant.

I'd have given a lot to have been there!!

:yeah::bow::cheers::w00t::flowersfo:yelclap:

Impressive!

Everyone wins here: The nurse refuses to be intimidated and gains respect, the doctor saves face, and the patient gets what he needs.

Yeah, She is the coolest of cool.

W'all couldn't believe it but there it was in real life.

Better than any movie.

We had even started making bets on what he would do.

What a gracious, yet effective, way to get her point across. I admire that kind of confident and creative boundary-setting. I shall file this away for future reference.

Well done!

You know, when you get beyond just how cool it was, it is amazing the calm and matter-of-fact way she let the doc know the boundaries, while giving him a chance to redeem himself.

I wish stuff like that came so naturally to me!

This made my day! I love this site because it gives a whole lot of encouragement. Next time I get "the favorite" Dr. of all time aka PIA my spine will certainally be straighter!!!!! :yeah:

Specializes in Med/Surg; Psych; Tele.

WOW!!! That has got to be one of the coolest things I've heard in a long time!

She rocks!

I'll bet she's cool as a cucumber during emergencies too. Now that's a nurse for ya!

Johnson and Johnson needs to use a new motto, something like...

"NURSING....IT'S NOT FOR THE FAINT OF HEART"

Specializes in LTC, Nursing Management, WCC.

That was Aaaaaaaawesome!!!! :bow:

What a wonderful role model! I would have had to read that one from a script. Wish we all could work with nurses like her!

Specializes in Med-Surg/Peds/O.R./Legal/cardiology.

WOW!!! What a smart, confident and articulate nurse!!! My hat's off to her!!!!...and on the speaker for all to share! :yeah:

Specializes in Obs.

Thanks to you both...

This nurse is my hero!:bowingpur

I have to remember that...maybe pass it along!

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