I had been a CNA about 8 months, but had never had a patient pass away on my shift. I came into work one afternoon to find a hospice patient of mine actively dying. I was not given report (CNAs at this facility did not do report, we were to get it from the nurse), I panicked and got the nurse who knew about it but neglected to tell me. I remember I left for a few minutes because I couldn't stop my tears from coming, I liked this lady very much and she was talking to me the night before, my brand new CNA self was just so confused and taken aback by the whole thing.
So, the nurse came in to check on her and she passed away a few minutes later.
What made it a bad night was that after providing post-mortem care for the first time EVER, her family member came in the room for what I thought was to say goodbye, but he was there....TO VISIT!
He walked in and started asking me questions about her day before he realized what had happened, while I stood there with my mouth open thinking "Oh my GOD, he doesn't know" Mind you....I had NEVER experienced a patient dying yet, never mind dealing with telling the family! (Not in my scope, anyway).
Of course I went immediately to get the nurse after giving him a chair so he didn't fall over. At that point I left the room and hyper-ventilated...... I never, ever, ever want to experience that again and I feel so so bad that man had to find out his mother had passed away like that.
Yeah, that was definitely my worst night ever.