Why do some nurses come across to be rude?

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Hello Guys,

Now here's a small concern that I have whenever I go to the hospital. I have found nurses to be rude to me.

I dont give it back because they're the one's who will be taking care of me and I want them to care for me.

I have a lot of respect for nurses, they are angels for the kind of compassionate work they do, but some experiences here and there create a long lasting memory. Only friendly people in hospital to me were the nuns and priests, during communion time.

Sometimes, I have even tried to avoid going to hospitals.

Is this because they want patients to be submissive and obedient ? I have never come across a friendly nurse till date.

Rude patients do exist, is this why they put the foot down first?

Btw, I am a colored(brown) person, so I wonder if this is a reason.

Once when I was admitted, there was a senior nurse who at first was rude. But then I told her that she was like my mother and I felt hurt that she was rude. I told her nicely and she was nice to me after that.

But, as a patient we go to hospitals emotionally and physically down, the last thing we would want is to get intimidated by the nurse.

What's the best way to tell a nurse that it hurts when they're rude without getting them angry.

Any advice friends.

God bless you'll for the work you'll do.

Specializes in CMSRN.
How would the OP know it was a sprained ankle before going to the ED?

Even a person outside of healthcare can differentiate something like a sprained ankle for goodness sake. I've had multiple as a child/teenager/adult long before becoming a nurse. It didn't take medical knowledge to tell me to put a bandage and ice on it.

Specializes in Med/Surg, Ortho, ASC.
How would the OP know it was a sprained ankle before going to the ED?

1. Something happened (a twist, a fall)

2. Pain

3. No bones sticking out. No blood.

4. Put your foot up, add ice. (Routine advice found in any Google search or home health book)

5. Call the doctor in the morning if it still hurts.

Even a person outside of healthcare can differentiate something like a sprained ankle for goodness sake. I've had multiple as a child/teenager/adult long before becoming a nurse. It didn't take medical knowledge to tell me to put a bandage and ice on it.

According to WebMD:

"The symptoms of a sprain and of a fracture are very similar. In fact, fractures can sometimes be mistaken for sprains. That's why it's important to have an ankle injury evaluated by a doctor as soon as possible."

A lot of "laypeople" rely on WebMD for advice and it is one of the first results when you search for ankle injuries on Google.

1. Something happened (a twist, a fall)

2. Pain

3. No bones sticking out. No blood.

4. Put your foot up, add ice. (Routine advice found in any Google search or home health book)

5. Call the doctor in the morning if it still hurts.

Not all fractures result in bones sticking out.

Specializes in CMSRN.
According to WebMD:

"The symptoms of a sprain and of a fracture are very similar. In fact, fractures can sometimes be mistaken for sprains. That's why it's important to have an ankle injury evaluated by a doctor as soon as possible."

A lot of "laypeople" rely on WebMD for advice and it is one of the first results when you search for ankle injuries on Google.

And yet one more reason I continually use the phrase "Dr. Google is not your friend".

Specializes in Psych, LTC/SNF, Rehab, Corrections.

Intimidated by the nurse in what way?

I'm rarely rude, even to family members. Just...abrupt because I'm generally very busy at work and I don't even work in a hospital. Just rehab.

Yet, I understand that 'abruptness' could be perceived as rudeness.

Tips for the nurse?

Pretty sure you're not comparing the (male) doc or an attorney to your 'paw-paw'. Don't compare me to your mother or 'nana'. It's mildly insulting. I'm here to do a job, not kiss boo-boos and butts and it's something that I strive to be good at.

If you make it home w/o a change of status, trip to the ICU or prolonged hospital stay, in general, thanks to some HAI?

YOU'RE WELCOME.

-- Signed,

Your rude a*** but clearly attentive and proficient ER nursing staff.

Anyway, I'm black. I'm not one to diminish "racial concerns" but there are far more racist/prejudiced pts/visitors out there than staff members, in my opinion. I've been called every variation of n--- and never once by a nurse, aide or provider. People aren't abrupt or rude because you're "colored". Shut up. They're abrupt because there's too many of you, not enough of them, mountains of work to be done and constant interruptions and situations going on. It's enough to make anyone run screaming for the exits.

I doubt that you're a "person of color", anyhow. Most would just outright call themselves 'black' or 'PRican' or 'mexican' and whatnot.

'Colored'? How old are you, 82?

Overall, there's room for improvement on both sides. I'd say. The majority of these pt visitors should stop coming to healthcare facilities behaving as though they're putting in orders at Burger King.

ESPECIALLY, the freakin' ER.

People are trying to die in there. Walk through the doors damned near dead. Wouldn't a rational person seated in the ER waiting room assume that the staff is tending to things of that nature?

No - because the nurses are all just shooting the breeze, ordering shoes off the internet while they make the pt's wait for no good reason. (sarcasm)

I don't even work the ER - I work SNF/rehab - but that attitude irritates me all the same. I don't care if you are trolling, certain things need to be said.

And yet one more reason I continually use the phrase "Dr. Google is not your friend".

Patients are frequently told by medical professionals to use WebMD.

I've been told by nurses, NPs, physicians, and insurance companies that WebMD is a reputable source for medical information.

When I was in the NP's office for a scheduled appointment, I asked some questions. The NP told me to if I had more questions to look on WebMD.

Don't blame patients for looking up information on WebMD, because that is where they are being sent by their providers.

Specializes in CMSRN.
Patients are frequently told by medical professionals to use WebMD.

I've been told by nurses, NPs, physicians, and insurance companies that WebMD is a reputable source for medical information.

When I was in the NP's office for a scheduled appointment, I asked some questions. The NP told me to if I had more questions to look on WebMD.

Don't blame patients for looking up information on WebMD, because that is where they are being sent by their providers.

I accidentally "liked" this post. I did not mean to because that just makes me sad.

It doesn't surprise me much that segments of the general public hold a perception that nurses are crabby and rude.

New nurses are in a perpetual state of stress and thus can come off as distracted and curt. Experienced nurses become jaded and have long ago learned how to do things quickly and efficiently, which patients can interpret as "uncaring". Plus, being emotionally detached is really just a necessary part of the job which likely doesn't help things.

And nursing staff sees patients and families during what is usually among the worst moments of their (pts and family) lives. It's easy to forget that, and I try to remind myself when the going gets tough. It's easier to be patient and caring with a horrible patient when you remind yourself that what's another day at work for you is a "my life has been completely turned upside down" day for them.

I accidentally "liked" this post. I did not mean to because that just makes me sad.

You can "unlike" a post. There's a gray "unlike" at the end of the line where the likes are listed.

Specializes in 15 years in ICU, 22 years in PACU.
Yes, these things were in the ER. He never liked me following up with him as to when I will be treated. There were around 8-10 people. I don't know about their issues, but I am in pain and he was heartless. Do I have to limp and leave to another ER?

If you are capable of limping to another ER you are certainly NOT an "emergency". What gave you the idea that an ankle injury was worthy of an emergency room visit?

Specializes in CMSRN.
You can "unlike" a post. There's a gray "unlike" at the end of the line where the likes are listed.

Not on the mobile app.

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