Published
Who would you see first?
1. Patient really needs to go to the toilet/bathroom
2. Verbally abusing relative and patient
If I have someone to delegate to, I'll have them assist the patient with the toileting while I go deal with the verbal abuse.
If I'm on my own, then I'll go assist the patient to the bathroom first. That patient is in more immediate physical discomfort and should be tended to ASAP. As others have mentioned, the last thing I'd want is for the patient to try to go to the toilet unaided and risk a fall.
Then I'd deal with the verbally abusive family...which would probably end up with me throwing them out of the room and possibly banning future visitation because they are disturbing both the patient and the environment.
bagladyrn, RN
2,286 Posts
You know it's sort of like the seagulls at the beach - if you feed one they all come flying back......but if you don't they attack you because everyone else has been feeding them.