When Your Patient is an Addict...How to Deal

Every nurse knows the frustrations of caring for a patient with a substance abuse disorder. Read about Jake...you may have met him.

Jake is very sociable, and has a lot of ...colorful friends who visit him in the hospital. He's quite likable, because he's intelligent, funny and clever. He's not bad-looking, but at 35, his lifestyle is starting to take a toll on his looks.

On this admission, Jake had an appendectomy. He also has a substance abuse disorder.

Time: 1940. Right now, Jake is leaning against the doorjamb in the doorway of his room, looking up and down the hallway for me. He's holding his cell phone in hand and repeatedly checking the time. Just to irritate me, I'm sure. He always calls for his pain meds before they're due.

Funny, I've yet to ever see him exhibit any outward signs of pain. On the contrary, Jake always appears relaxed, but his reported pain level is always a "ten."

Jake Lies

Time: 1945. Only because I have to, I ask: "What's your pain on a scale of one to ten?" He automatically answers "ten" without blinking an eye or looking up from Candy Crush. I might as well have asked, "Yo, Jake, what's six plus four?"

Jake Gets His Dilaudid

Some patients always know exactly what time it is

Time: 2005. Ok, Ok! It's time. Reluctantly, I enter the room. My eyes roll as Jake scoots eagerly to the side of the bed nearest me and proffers his inner arm, exposing his antecubital saline lock. With his opposite hand, he pushes the sleeve of his patient gown up high and out of the way. His eyes are bright and his gaze is steadfastly fixed on the syringe in my hand.

He watches intently as I swab his saline lock port with an alcohol wipe. He's craving his fix. He swallows. He supervises as I pierce the rubber hub and finally inject the Dilaudid into his bloodstream. Then he asks me to "flush it fast." I don't respond or make eye contact. I flush the port and leave the room as quickly as I can.

I'm feeling repulsed. Did I say repulsed? Yes. I'll be honest here. You may stop reading now, you may be shocked, you may unfollow me. But I know that if I feel this way...I can't be the only one.

More on How I Feel

Dirty. Tarnished, as if I'm complicit in Jake's addiction. I'm pushing IV drugs on an IV drug user? Really? That's not what nurses do!

I'm angry.

  • Angry because I feel manipulated and used
  • Angry because Jake's not playing by My Rules
  • Angry because I'm a tight-lipped, mean nurse with Jake. Not the compassionate angel of mercy I prefer to think of myself as! I hate when that happens, JAKE!!
  • Angry because I'm angry
    I'm a tight-lipped, mean nurse with Jake, the drug addict

What about the Rules? I'm playing by the: "What the Patient Reports as Pain is the Gold Standard" Rule Book. And Jake's Rules? No rules. He's just playing me for a fool. Or so it feels.

Take a Deep Breath and Repeat

I don't like how I feel. So, for a minute, let's just step back from Jake and the floor and review some pain management terms.

Tolerance

Tolerance is a normal physiological response to exposure to a substance over time. Think coffee. You require more caffeine to realize the effects you enjoyed when you first started using, I mean, drinking, coffee. There's:

  • Tolerance to side effects can include sedation or nausea, (opiates) and
  • Tolerance to analgesic effects, which requires higher doses to achieve pain relief

I need my coffee strong, please!

Jake has tolerance to both. "Normal" doses of pain medication will not relieve Jake's post-op pain. Dilaudid one mg IV for Jake is like a lukewarm, watery, half cup of coffee is to me. Due to tolerance, Jake needs more pain medication, not less.

Dependence

Physical dependence develops with repeated exposure to opioids.

"Tolerance, withdrawal, and physiologic dependence are expected responses to opioids ...and are not by themselves indicative of addiction."

American Society of Pain Management Nurses (
ASPMN)

Many respectable, functioning members of society live with chronic pain that's managed by some form of opiate. Given enough time and drug, they become physically dependent. Dependence in and of itself does not constitute addiction.

Addiction

According to the American Society of Addiction Medication (ASAM), addiction is "A chronic, primary disease of (the) brain...characterized by inability to abstain." People with active addictions can't control their cravings or impulses.

Here's the thing- patients with active addiction have pain, too. Perhaps even more pain than other people undergoing the same procedure. There's a phenomenon known as opioid-induced hyperalgesia, in which patients dependent on opioids have increased pain despite increasing doses of meds.

What Else ASPMN Tells Us

The (ASPMN) Position statement further says:

"Patients with substance abuse disorders and pain have the right to be treated with dignity, respect, and the same quality of pain assessment as all other patients.

So when Jake, the post-op substance abuser, asks for his pain meds, it's complicated.

It's easier to dismiss Jake as a drug user than to sort this all out

Added to the problem is that few providers are schooled in managing pain in patients addicted to opiates. Dr. McSurgeon will most likely order his one size fits all post-op pain management order set.

Here are some things I've learned to reduce my frustration:

Six Resolutions that Help Me Cope with Patients with Substance Abuse Disorder

1. I will check my judgmental attitude. I remind myself that I don't know how Jake got to this place. I don't know his story, all the factors and forces that led to his addiction. Was he a cute little boy?

Did someone hurt him? Did his father leave him? I'm not saying that any of these are an excuse to use drugs. I myself didn't have a stellar childhood, and I don't use drugs. But reminding myself that I haven't walked in Jake's shoes instantly changes my perspective and helps me be less judgmental.

2. I will be realistic. Why am I surprised when a person with a substance abuse disorder displays behaviors... consistent with those of a substance abuse disorder? Folks with DKA have high blood sugars. Folks with an active addiction lie, cheat, steal and manipulate to get their drugs. When Jake lies, flatters, or wheedles, I won't take any of it personally.

3. I will understand my job. I can't cure Jake's addiction. I'm not that powerful. Even if I could, which I can't, and even if he wanted me to, which he doesn't, that's not why he's here. Jake's here because he had surgery. My job is to provide the best post-op nursing care I can.

4. I will take control. Of myself. My anger is my problem, not Jake's. I own it. I can only be manipulated if I allow it.

5. I will not engage in a power struggle with Jake. We both lose. I've worked with nurses who use passive aggressive behaviors, "forget" to medicate their patient, wait until change of shift, etc. Failure to treat pain is profoundly wrong, unethical, and unprofessional. Nurses who position themselves as "She (or He) Who is the Gatekeeper of Pain Medication" need to re think how they're using their authority.

6. I will be professional. I won't use stigmatizing terms such as "drug-seeking" and "clock-watcher." In handoff report, I will simply inform the next RN when Jake's pain med is due. Jake deserves the same access to pain medication as Edna, my 78-year-old female post-op hip surgery patient, and the same dignity and vigilance. (Actually, I have a hunch Edna was a little tipsy when she fell and broke her hip). I will respect Jake as a fellow human being who, for all I know, is doing the best that he can with what he has. As are we all.

Rewind and try Again

New tactic.

Time: 1945. I go into Jake's room, smile, make eye contact, and ask him if needs his pain med. He is completely taken by surprise, and his face and eyes show it. Someone is treating him like a human being?

As for me? My anger is gone! I'm in control and I feel much kinder towards Jake. I can do this. It just takes practice..to improve my nursing practice!

These patients are tough. What's your experience? What helps you get through your shift?

I find it odd anyone has such issues over other folks addiction; hubris and judgement although the author appears to recognize some of it. I've held a personal theory for some time that the nurses' who react in a strong & negative manner have past or current issues with an addict and/or alcoholic much closer to home than the patient (i.e. untreated AlAnon.)

The reaction is just out of proportion to the situation, I don't see nurses carry on that an NPO patient thinks they are 'starving' 2 hours into NPO status and really, I would not say people who cannot go 2 hours without thinking about food have a healthy relationship with food.

Repulsed? That is extreme although when I was in acute care I did find myself mildly annoyed by everyone saying pain was 11/10 but they are addicts and addiction is a disease...I actually have more respect for street drug addicts and just go to their connection rather than exploiting overcrowded ERs and playing that it is not an addiction if the nurses pushes it; at the end of the day if it is safe to give and it is ordered I just don't care if they want to get high, I am not their 12-step sponsor.

I've encountered 'Jakes' admitted with absurd things who would come right out and tell me they were Heroin addicts so I pushed it fast & did not dilute. Really I saw no rationale for doing it any other way, policy didn't dictate otherwise and all those 'Jakes' have a ton of tolerance. When I worked acute care the 'Jakes' thought I was the next best thing to sliced bread and at end of day dealing with them was much easier when they just got what they wanted.

Nutella, spread the insight today. Well said. Excellent response:facepalm:

They have tolerance; I flush it really fast, after all we are in the untenable position of making everyone happy all of the time so if I can make them happy by getting them high so be it. I don't work in acute care any longer but this is way down the list of reason why...

Specializes in ED.

I once had a patient who was a frequent visitor, that was blind from uncontrolled diabetes. She had a watch that had an alarm that vibrated, and she set the time for every two hours so she would know when her PRN pain meds were due. As nurses we have to make a decision that their addiction is not our problem, we medicate per orders in a safe manner and go home at the end of the day. Our patients who have addiction problems do experience pain, and at a greater level than those who are not addicted. We can have conversations with our providers about how they are treating their patients for pain. It's good to have that conversation.

Specializes in Critical Care; Cardiac; Professional Development.

It isn't always "addicts" either. I had a lady of advanced age who was in for a chronically recurring problem. She always requested Dilaudid be the narc prescribed from the hospitalist and, at this particular hospital, they always obliged. She would call for it on the dot of when it was allowed to be given again. On the day she was to discharge I spoke with her about switching to oral hydrocodone so we could be sure her pain would be controlled after leaving. She raised her brows and informed me that she didn't take pain meds at home but when in the hospital she "let herself have the Dilaudid". Apparently it was a little treat she allowed herself to compensate for having to be hospitalized. That was eye opening!

Specializes in Critical Care and ED.
I find it odd anyone has such issues over other folks addiction; hubris and judgement although the author appears to recognize some of it. I've held a personal theory for some time that the nurses' who react in a strong & negative manner have past or current issues with an addict and/or alcoholic much closer to home than the patient (i.e. untreated AlAnon.)

The reaction is just out of proportion to the situation, I don't see nurses carry on that an NPO patient thinks they are 'starving' 2 hours into NPO status and really, I would not say people who cannot go 2 hours without thinking about food have a healthy relationship with food.

Repulsed? That is extreme although when I was in acute care I did find myself mildly annoyed by everyone saying pain was 11/10 but they are addicts and addiction is a disease...I actually have more respect for street drug addicts and just go to their connection rather than exploiting overcrowded ERs and playing that it is not an addiction if the nurses pushes it; at the end of the day if it is safe to give and it is ordered I just don't care if they want to get high, I am not their 12-step sponsor.

This. People are way over complicating this and getting all judgmenty. Keep it simple. Is the med ordered? Is the med due? Bingo. Do it. Move on. Not your circus, not your monkey.

Specializes in Adult Internal Medicine.
I have dealt with many "Jakes" and I will dilute their pain medicine and push it over the recommended minutes.

Do you do this for all your patients requiring pain medication of just the ones you assume are "drug seekers"?

Drug seekers are a drain. They drain resources.

The elderly and people suffering from terminal cancer are a drain on healthcare resources too. Should we just stop treating them too? Just withhold their pain meds or cut off all care?

This. People are way over complicating this and getting all judgmenty. Keep it simple. Is the med ordered? Is the med due? Bingo. Do it. Move on. Not your circus, not your monkey.

Exactly. Withholding post-op pain meds because of an unqualified diagnosis not only is discrimination but may actually lead to increased costs are poorer outcomes. The periop period is not the appropriate time/place to "cure" someone of their addiction.

This. People are way over complicating this and getting all judgmenty. Keep it simple. Is the med ordered? Is the med due? Bingo. Do it. Move on. Not your circus, not your monkey.

And there are no risks involved with never questioning an order?

The elderly and people suffering from terminal cancer are a drain on healthcare resources too. Should we just stop treating them too? Just withhold their pain meds or cut off all care?

Sonif soneone is admitted for [insert diagnosis] and he is a coke addict we should supply him with a steady dose of cocaine? We should provide alcoholics a shot and a beer every two hours? Crystal meth PRN?

I find it odd anyone has such issues over other folks addiction; hubris and judgement although the author appears to recognize some of it. I've held a personal theory for some time that the nurses' who react in a strong & negative manner have past or current issues with an addict and/or alcoholic much closer to home than the patient (i.e. untreated AlAnon.)

The reaction is just out of proportion to the situation, I don't see nurses carry on that an NPO patient thinks they are 'starving' 2 hours into NPO status and really, I would not say people who cannot go 2 hours without thinking about food have a healthy relationship with food.

Repulsed? That is extreme although when I was in acute care I did find myself mildly annoyed by everyone saying pain was 11/10 but they are addicts and addiction is a disease...I actually have more respect for street drug addicts and just go to their connection rather than exploiting overcrowded ERs and playing that it is not an addiction if the nurses pushes it; at the end of the day if it is safe to give and it is ordered I just don't care if they want to get high, I am not their 12-step sponsor.

There is a rationale for pain meds. Coke & Meth don't do anything for pain.