And did you have to treat them?
I am just curious. Your stories always seem to either crack me up or shake my head in amazement.
Thanks for sharing ?
Someone who called and tried to make an appointment for the next day. We explained "This is the emergency room."Person replied "I know. I don't want to wait, I want an appointment for tomorrow." We said, "Call the clinic."
They just implemented a system in our health system that allows patients to sign up at home and chose an allocated time spot to come in. To the trauma center.
They just implemented a system in our health system that allows patients to sign up at home and chose an allocated time spot to come in. To the trauma center.
:|
What the ever loving...... Seriously?!?! And do you have to have a time guarantee with that too??
This is beyond ridiculous now! Instead of educating the public on what constitutes an EMERGENCY, they think of this. Smh!
This is beyond ridiculous now! Instead of educating the public on what constitutes an EMERGENCY they think of this. Smh![/quote']It's all about the scores
Want to charge people through the nose for hospital visits?
Did you ever consider that a part (yes, I realize not all) of those costs are related to the young lady who comes in via EMS because she put a contact lens in her eye 3 hours ago and now cannot figure out how to remove it? The are partially due in part to the person who rides the ambulance to the ER because she has a corn and can't see her podiatrist for 2 days? Or the middle aged man who calls 911 for his toenail fungus?
No one is arguing that someone shouldn't come in by ambulance for severe respiratory distress. A suicidal pt should always be brought right back to a room, made safe, and psychiatric treatment should be arranged. In this thread we are talking about the most ridiculous of the ridiculous presentations.
:|What the ever loving...... Seriously?!?! And do you have to have a time guarantee with that too??
I've always wondered about that. If they have an "appointment" time, what happens if you get inundated with real emergencies 5 minutes before someone's scheduled time?
Yeah let's stick with the fun crazy ******* we ER nurses deal with every ****** day!!!! I remember back in school always thinking "I am gonna be the best nurse and and save lives". What did I get myself into 7 years later :)
I've always wondered about that. If they have an "appointment" time, what happens if you get inundated with real emergencies 5 minutes before someone's scheduled time?
"Sorry sir, I realise you are having a stroke and might die, but this woman with the splinter in her finger already booked this time slot. You'll just have to wait a few."
"Lizard in orifice"
Then someone got fired for posting a screenshot to Facebook.
"Lizard in orifice"Then someone got fired for posting a screenshot to Facebook.
Are we talking a gecko or an iguana? Poor lizard...
:|What the ever loving...... Seriously?!?! And do you have to have a time guarantee with that too??
I've always wondered about that. If they have an "appointment" time, what happens if you get inundated with real emergencies 5 minutes before someone's scheduled time?
This is what I hate the most and what renders this implementation absolutely ludicrous. We still triage based on level of acuity. So yes, that chest pain and that patient with SI will come first, but if there are no "priority complaints" that patient with the ED appointment (sigh) gets back first. But what I hate is that when they present to triage and don't get brought straight back they are outraged. "All these people are going in front of me and I have an appointment!" Ma'am we just got two traumas and some of these patients complaints are life threatening. "I am a trauma!" Ma'am you have toe pain. I'm not saying you're not in pain but your symptoms don't appear to be life threatening. We'll get you back as soon as possible. Then I wait for the usual "F this hospital", "I'm never coming back" (and see them tomorrow), and an infinite amount of other smug responses. Ahh... The joys of working in the area that I do.
On a somewhat related note, the patients know how to work the system. I look down and see "Chest pain" then look over at the DOB and read "1987". Then I look to the lobby and see the patient that had the time to stop by McDonald's on the way to the ED for their emergency. Problem is, we are told we must take action based on their complaint so off to the EKG room they go, skipping Mr. 79 year old GI bleed and everyone else that truly needs to be seen. It really is so frustrating. As I've stated in other posts, I'm trying so hard to just "play the game" and do what I'm supposed to do but it's hard not to be judgmental. Most of us chose this career (I'm not a nurse yet but I've worked ER for five years) because we have a passion for medicine and love saving lives. We love seeing that patient and family that is so grateful and happy upon discharge. We love feeling like we made a difference and put a smile on someone's face. What's so sad is that it's become so uncommon these days. The sense of entitlement and lack of responsibility acceptance (from a financial and abuse of the system perspective) is at an all-time high and is only getting higher.
On a truly unrelated note, I feel that working in the hospital I do (great hospital, not so great clientele), I've become somewhat cynical. It's like you go to work with the feeling that no one is sick (obviously there are some) and that everyone is drug seeking and playing the system. I'm using these terms loosely and I know it's not all like that but it sure feels that way at times. Any experienced nurses/long-term medical professionals want to share any advice? I do experience the "that one patient is worth it all" feeling from time to time. But I have people telling me that I shouldn't go into nursing if I have these thoughts. But as I mentioned earlier, this is my passion. And having said all of the above, I have and always will treat all patients the same. But I would like some advice to aide my somewhat cynical view of patients abuse of the healthcare system.
Sassy5d
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