The Doctor oncall told me not to call him

Nurses Safety

Published

I want to know if anyone can help me handle this situation. I work in a small 3 bed ICU where I am the ONLY nurse. I recently had two critically ill patients. One had been on the floor (I had worked there one night and had her) and been transfered to the ICU with CP and ekg changes prior to my arrival that night. The cardiologist said the changes were not new, nor indicative of an MI.Her orginal DX was Vomiting and diarrhea. Upon arrival to the unit, I noted the patien's LOC was decreased and told it was because she had been given ativan for confusion and aggitation. I noted her adbomen was large, distended and hard, she was tachycardic and her BP was much lower than her baseline (noramally hypertensive.) I called the Md and reported these findings. Her H&H was WNL, but she was pale, grey and cool. I requested an NGT, but was told to "continue to give dulcolax as she had an ilieus and he wanted to get her bowels moving." The patient continued to deterioate and I called him to inform him there was no UOP over the past hour. He ordered lasix. I ended calling him at least 6 times as it was fairly obvious I had a GI bleed on my hands and I needed orders to take care of this patient. I kept the shift supervisor informed, but they were short on the floor and he had patients and told me I would just have to keep calling the Doctor. IV access was lost 4 people attempted to restart to no avail, Lab was unable to get blood from anywhere, including fingersticks, and I needed a central line and could not get anyone to come in and place one. And her left hand turned purple and pulseless over the course of the shift, a fact I reported everytime I called. The next night, I was told by the shift supervisor that this doctor was oncall again and had said I was not to call him that night for any reason as I had kept him up all night and he was sleep deprived. He said I was to write orders for anything I pleased and he would sign them in the morning! I got in trouble the next day because the patient's BP dropped into the 40's and I called HIM at 2300! I can't believe this. The is no protocol in place that would have allowed me to write an order for Dopamine and this patient was a full code.

CatRN,

You have my empathy. My heart goes out to you. Like you, I live in an area where nursing jobs are hard to come by.

But, no job is worth the kind of terrible situation you were put in by an immoral "doctor" and ignorant, unqualified adm.

You could lose your license or be sued because of the consequences of the abominable working condions at that "hospital."

I hope you get another job.

Our ER docs are not allowed to do central lines, either. I work for a small facility and the ER doc is the only one in house after about 5pm most nights. If the ER doc was up putting a central line in a floor patient and something emergent came through the ER door, crap would hit the fan. If we need a central line that bad, we call the family doc who will give us an order to contact a surgeon for a central line. Our docs are usually pretty decent to us. Yeah, they get grumpy once in awhile, but I have never had any of our family docs yell like that. If they did, I would be having a serious discussion with the unit manager, pronto. Our facility policy is to notify the pt's family doc (or his on-call group) and let them know what is going on. I have even told the doc straight out "you need to come in and see this patient." If any of our docs ever told me to stop calling them, that would just be the fuel to the fire for me. I would call them every time the person blinked, just to really honk them off. Like most of the other posters have stated, the docs get compensated very well to be on call...:( If I need to call a doc, I will call. Period. I have a duty to my patient to give the best NURSING care I can and a duty to myself to be able to have a clear conscience when the shift ends....

Will your agency work with you on this? My gut feeling is the hospital is going to give you some static because you are an agency and not their employee. Make sure you document EVERYTHING to CYA. I would even go as far as getting a witness if you run into this problem again with this doctor...have a second nurse listen in to make sure the story doesn't get "changed." I have done that before. We had one elderly doctor who should have retired 20 years before he did and I did not trust him any farther than I can throw a stick. Anytime I would get telephone orders for something more than Tylenol or MOM, I would have a second nurse listen in to verify the order. He wasn't above coming in and denying he gave those orders...CYA is the name of the game....

Specializes in Medical Surgical.

I agree with just about everything that was said. Unfortunately, I think any one who has been a nurse over a year or two has been screamed at at least once or twice, and certainly made to feel as though she is "bothering" doctors with a call. This was a shock to me when I was first out of nursing school. I asked my father, who was a practicing physician in another state, why a doctor would try to get a nurse to be afraid to report problems with a patient. He said that if the nurse is afraid to call, if the patient tanks, it's the nurse's fault, not the doctor's, and some doctors, like some nurses, really don't care about the patients. (Yes, I was idealistic and innocent.)

However, the times they are a-changing. Our facility has adopted a no-tolerance policy towards abuse by doctors. One reason is that it's the right thing to do. Another reason, however, may be that there are now laws against creating a hostile work environment, and I am told that hospital and physician insurance policies will not cover intentional infliction of distress. So go get a lawyer and discuss how these doctors are abusing you and compromising the performance of your professional duties. If the hospital tries to fire you after you have engaged an attorney, they are even dumber than they appear to be. Don't ever, ever, give up on a patient. You can lose your license, and you will lose your nursing soul. If the hospital won't listen, go to an attorney. Do it for yourself, for your patients, for future patients, and for our profession.

Allways call him/her, if YOU think it's necessary and it also would be preferable to tape the phonecall.

I believe it is illegal to tape a conversation on the phone without someone's consent.

Thanks for all the wonderful help and suggestions you have given me.Unfortunately, I still have 8 weeks to work out of this hospital. After last night's fiasco, which I don't even want to discuss, I am giving serious consideration to hiring an attorney and getting out of there. An hour and a half drive to a new job is looking very attractive.

Specializes in Med-Surg Nursing.
Originally posted by canoehead

Call him, no matter what he says, and if your supervisor, or hospital doesn't back you up quit.

If he won't respond to your concerns call the chief of service, and tell him what is happening. And make sure you write "don't call me" as an order in the chart, so he knows he is not getting away scot free.

Ditto! There should be a medical chain of command in place at your facility. Follow it. I sure hope you documented EVERYTHING! Cause it's the only thing that'll save you in a court.

I just had to respond to sunnygirl272's comment about being the only nurse in the hosp. I was the only licensed nurse in a small SNF with a subacute floor. We had an upstairs and a downstairs. Loads of fun, when only one CNA showed up for work, she was justifiably late, and everything went to hell for me. I was off shift and charting for more than 3 hrs the next morning. One of my new admit subacutes was trying to die on me, I couldn't get the IV started, my pt w/a central line who had no business being in a SNF to begin with, started to go bad on me. There was one or two falls, therefore neuro checks, etc. I don't even remember the rest. I got to the point where I just wanted to sit down in the middle of the floor and go catatonic. I even managed to try to call the ADON and DON and administrator (also an RN) to please come and help me. Nobody answered their phones. And these a******* had the unmitigated gall to black list me after they got rid of me (as well as the others they got rid of). We had a doozie doctor just like you describe too. He told one of the nurses something to the effect of "you just want to ................to cover your as*** when the state comes around, etc." or words very similar. I loved it when I read the nurses' note where she quoted the MD verbatim with quote marks, in the chart!

In case anyone is interested how things turned out for me, here it is. I went through channels as suggested. Before the issue was resolved, I was accused of saying a nurse gave me a bad report, which I never said. I told her so and thought the issue was dropped.(this happened saturday night). The agency calls me this morning and tells me all my shifts at that hospital are cancelled. So now, I'm out of work with a family to feed. I guess I'll travel now. I'm not depressed, just mildly peeved. I am also very relieved not to have to go back. I was scared everynight. I feel awlfully at peace for someone who just lost their job.

I agree with all the sage advice above. I also review cases for a law firm in Texas...and all I can say si document, document, document. Write down what you are observing, what you tell the doc, and what or what lack of orders he does/ does not give you. When I look for liability, I look to see if the RN called the doc or asked for orders (in the notes.). If no documentation, I can't assume it was done. And fab4fan is right. With no license you will have NO job. So call the Administrator of the hospital, ask your supervisor to and document!!! Even standing orders can't always fix things. I just took care of a pt. that was stable all day and then got tachy to the 140's at the end of my shift. His saturation was falling too. I kept calling the intern, and documentting my call and observations to him. I was sure that pt. was going down the tubes, and I was covering myself! Do it!

Originally posted by catrn10

In case anyone is interested how things turned out for me, here it is. I went through channels as suggested. Before the issue was resolved, I was accused of saying a nurse gave me a bad report, which I never said. I told her so and thought the issue was dropped.(this happened saturday night). The agency calls me this morning and tells me all my shifts at that hospital are cancelled. So now, I'm out of work with a family to feed. I guess I'll travel now. I'm not depressed, just mildly peeved. I am also very relieved not to have to go back. I was scared everynight. I feel awlfully at peace for someone who just lost their job.

Sounds like the fates have intervened & made their decision for you. The hospitals loss, you & your family's gain.....

Take care, stay strong, & remember we are all here caring for you....if it feels like a relief, it was obviously what you wanted (consciously or subconsciously).

I've accepted a position in Macon as a traveler. When I come back, the 90 day period that the hospital I want to work at will have expired ( I work agency there and can't hire on because of that, it's the best hospital around), and I can go to work there in the relief pool, at $5 less an hour, but I don't care. I'll be at a good hospital, first dibs at the shifts and I'll be happy.

+ Add a Comment