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So disgusted with everything

Posted

Specializes in ER. Has 22 years experience.

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Pixie.RN, MSN, RN, EMT-P

Specializes in EMS, ED, Trauma, CNE, CEN, CPEN, TCRN. Has 12 years experience.

My question is where the heck are you getting these turkey sandwiches!!? Our people are lucky to get cold water... Much less a dang turkey sandwich. Hope you have a better night brother

I work in an ER that has no pillows, no call bells, no turkey sandwiches, and no Shasta! It's like Utopia.... LOL

I work in an ER that has no pillows, no call bells, no turkey sandwiches, and no Shasta! It's like Utopia.... LOL

OMG, that sounds like heaven!

Pixie.RN, MSN, RN, EMT-P

Specializes in EMS, ED, Trauma, CNE, CEN, CPEN, TCRN. Has 12 years experience.

OMG, that sounds like heaven!

I can barely keep the glee from my voice when a patient asks for a pillow ... I say, "Ohhhhhhh, I'm sorry ... we don't have pillows!" :D Terrible, I know. No, really ... if someone really needs something propped up or something under his/her head, I get them blankets. Yes, I'm still nice to everyone. LOL

Oh, how I would love to just say "No", just once. Nicely, of course.

ErinBSN

Specializes in pediatrics, ED. Has 5 years experience.

Aww sounds like you had a bad bad night! I am so sorry.

I have had an epiphany in the past few weeks. I adopted my "crazy voice" or as my kids call it the "mom's going to get you voice" it's soft, sing songy and low. They respond really well to this. Don't know why but it works :)

What I want to do to the drug seekers is say "The people in hell want ice water too don't they?" or "CRack head say what?" but I can't do this. So instead I say "I am so sorry for your wait, in order for you to recieve controlled substances the Md has to approve it. What can I do while we wait to make it better?" If they say youra this or that or this. sometimes, it doesn't hurt to have security "pop their head in" and ask if everything is "okay"

When they ask about the wait. I tell them my standard "when you walk in the door to the ER you should assume, you would have a minimum wait of 6-8 hours. I apologize for this but if you want it changed, you need to contact congress"

those work for me.

TLSpaz, ASN, RN

Specializes in Emergency Room.

I work in an ER that has no pillows, no call bells, no turkey sandwiches, and no Shasta! It's like Utopia.... LOL

And it helps to be able to turn people away too, huh, Lunah? :D

Pixie.RN, MSN, RN, EMT-P

Specializes in EMS, ED, Trauma, CNE, CEN, CPEN, TCRN. Has 12 years experience.

And it helps to be able to turn people away too, huh, Lunah? :D

LOL ... yeah, the civilian emergencies. I've only had one patient turned away since I arrived there. We actually leave them the option of being seen and paying a ginormous bill, and I guess they usually re-think their visit at that point! We do see civilians who are injured on the job, though -- like a person who twisted their ankle while working at the PX, that kind of thing.

sirendip

Specializes in Critical care, ER.

Aww sounds like you had a bad bad night! I am so sorry.

I have had an epiphany in the past few weeks. I adopted my "crazy voice" or as my kids call it the "mom's going to get you voice" it's soft, sing songy and low. They respond really well to this. Don't know why but it works :)

What I want to do to the drug seekers is say "The people in hell want ice water too don't they?" or "CRack head say what?" but I can't do this. So instead I say "I am so sorry for your wait, in order for you to recieve controlled substances the Md has to approve it. What can I do while we wait to make it better?" If they say youra this or that or this. sometimes, it doesn't hurt to have security "pop their head in" and ask if everything is "okay"

When they ask about the wait. I tell them my standard "when you walk in the door to the ER you should assume, you would have a minimum wait of 6-8 hours. I apologize for this but if you want it changed, you need to contact congress"

those work for me.

I Feel inspired by your post with some new weapons in my arsenal!!!!!!:yeah:

ErinBSN

Specializes in pediatrics, ED. Has 5 years experience.

I'm not sure if I gave the "Crack head say what" or the nicey nice nurse.. ohh this is a wait and see :beer: