"Your servers today will be..." Opinions please!

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Our administrator came out with a new form today that all CNA's are to pass out to their residents at the beginning of each shift. It reads:

Your servers today will be:

nurse______________

CNA________________

Anyone want to share an opinion on this? I was told I was being to sensitive to this, so I figured I would let all your honest and humble opinions set me straight :rotfl:

I am extremely offended by this. I already struggle with patients who demand room service over healthcare, which impedes upon my ability to prioritize vital cares and deliver them effectively. I find it offensive and degrading that I went to college for 4.5 years and was required to pass rigorous testing only to be downgraded as a "server!"

No, I do not think that you over reacted to the new sign. I would be irrate. That sign will only continue to diminish the profession of nursing by feeding the misconception that CNAs and nurses are housekeepers and waitresses. Quite frankly, I am either going back to medical school to be a doctor or a Nurse Practitioner to evade feeling like an overeducated waitress.

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Grrrrrrrrrr...what are they thinking?!?!?!?!?!

They aren't.

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Oh boy!!:angryfire This would bug the s _ _ _ out of me!!!! I agree with Marie LPN. What's wrong with them saying you're nurse is:__________ CNA is ___________. Let's confuse some confused people already. If there was a crisis would these people let YOU help them seeing that you are a "server" to them????? I think they should associate a face with "nurse" and a face with "CNA", leave the "servers" to the dining room. Does anybody else in your facility feel this way???

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Who is this person? Is he or she living in the 1800's? The examples are many,but this one is only one of the reasons nursing is the way it is!! The whole thing about "customer" rather than patients, bugs me. People do not shop at hospitals, they come there because of an illness, test,etc..The last time I looked, the hospitals I've worked in do not resemble Saks Fifth Avenue!

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wow

cant believe someone would have the gall to say something like that. Was thinking of applying to comming over there to work but obviously the grass is'nt always greener ....... isnt that slander?

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At our hospital ,,, we have erase a boards, in each room that we have to put the nurses name, cna's name and charge nurses name for the shift ,,, and we have to give the patients the nurses phone numbers.. it helps but for the people that can not read the board (like someone who can not see good) or for older patients who can not dial their phones.So for the demanding patients Guess what? They call the nurse constantly for little itty things that don't mean a thing..as for the papers being passed out by the cna's each day I think the people sitting in the offices downstairs just like to think of things to do...and most of them have not worked floor nursing in 25yrs so they do not know how things have changed..!!!!

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In order to help patients understand who is taking care of them, my hospital is instituting "walking rounds" at change of shift. The off going and oncoming nurses go from room to room saying goodbye/introducing themselves. This seems a better way than those CARDS! Ask administration how many of the residents can actually read the words? Elderly have more difficulty reading print. From a cost perspective,,....which most administrators listen to...............it is expensive, over time to use cards, when just introducing yourself. or writing on a dry erase board in the room......is free!

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Specializes in Critical Care, Pediatrics, Geriatrics.
We went to Whiskey Creek last night and when we sat down our "server" said..."Hi...My name is Meredith and I'll be taking care of you tonight." Perhaps the restaurant managers and the nurse managers ended up at each other's conferences...

:rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl:

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I would throw them all away and I would make sure administration knew exactly why. If they persisted, I would quit.

I would suggest to them that they just have signs stating something similar to what other people have posted. You know, something wild like,

Your Nurse Is:

Your Nurses' Assistant Is:

Grrrrrrrrrr...what are they thinking?!?!?!?!?!

I'm with you on this one!!! Really ticks me off! :yeahthat:

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I can't help but think that those in admin are trying to make the health care team (nurses, CNA's, techs) look stupid.

As Marie said a long time ago, this is not Applebee's.

I'd rather see it say, "Your caregiver's today will be: Nurse ___________

Tech/CNA ___________" or something to that effect.

This is almost as bad as the thread that had admin demanding that nurses/CNA's wear a large button that said, "Ask me if I washed my hands."

Some of these posts would really make me want to reconsider nursing if it already wasn't in my blood.

This is really unfair and insults the intelligence and the work of those directly caring for patients.

Too long in those Ivory Towers...

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At our hospital ,,, we have erase a boards, in each room that we have to put the nurses name, cna's name and charge nurses name for the shift ,,, and we have to give the patients the nurses phone numbers.. it helps but for the people that can not read the board (like someone who can not see good) or for older patients who can not dial their phones.So for the demanding patients Guess what? They call the nurse constantly for little itty things that don't mean a thing..as for the papers being passed out by the cna's each day I think the people sitting in the offices downstairs just like to think of things to do...and most of them have not worked floor nursing in 25yrs so they do not know how things have changed..!!!!

Oh yeah, like the patient I had the other day who called wanting his water moved on his bedside table = about 2 or 3 inches! (Guess he didn't like it in the spot it was sitting in). There was no physical or mental reason he could not do it himself. But then, I'm his "server" aren't I? Grrrrrrr!!!

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Specializes in Psych.
No, I'm not totally joking, Tweety. I was a really good waitress. I became very efficient and well organized. I could serve a banquet of 40 by myself and not miss a beat. Pressure is rarely a problem OTJ for me and I can juggle alot. That training contributed greatly to the way I perform as a nurse in a busy environment. Plus, I would never feel degraded by the person I once was, as it made me what I am today. You can't argue with that thought process, can you?:wink2:

But, I admit that's all coming from my personal perspective and I see where the anger of some is coming from. Management that is so out of touch as to refer to nursing staff as servers, is not doing the profession any favors. Just shows ignorance on their part. It doesn't suprise me though. A hospital where I work per diem, wants us to think of patients as customers and I know that's a widespread concept, now. The next logical step, then, is to make staff servers. So this is progress. Ha!

I was a server as well. I loved it and did not and do not find it degrading in ANY way for a person to make their living as a server. Now, however, I am a nurse, I am not a "server" and while my co-workers who are cnas can not legally refer to themselves as nurses, they ARE NOT "servers". Completely different discipline and mind set IMO. I agree w/all you are saying about serving being a good prep for nursing as far as pace of job and organizational skills, however, a NURSE is not a SERVER. My guess is that admin is not a nurse and has no idea what nursing involves. I am flabbergasted. This fool needs schooling in the worst way! As for thinking of our patients as customers, they are. They pay big bucks to have their needs met by educated, trained, experienced HEALTHCARE professionals. Yet another reason why these same professionals should not be referred to as SERVERS. I can just imagine what the pt's are thinking when they are handed a card telling them who their SERVERS are. Will they order a shrimp cocktail instead of bedpan? I would feel incredibly uncomfortable in a healthcare establishment that referred to it's nursing staff as servers. I would question the competency of those who were caring for me. Show this post to your admin who came up w/this suggestion. You have my permission to share it.

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