I work at an inner city, religious based hospital. Our patient population is frequently difficult to work with as many are plagued with problems that are found in these areas. Our patient advocate for the hospital is a religious official. Recently, I heard her telling another hospital staff member, that "You need to learn to tolerate abuse." This made the hairs on the back of my neck stand up. I feel like I need to respond to this comment, as I don't believe anyone should tolerate abuse. I am not sure as how to approach this or what to say. Any suggestions?