Patients We Love to Hate

Published

Well, it's finally happened........I've met her at last.......the only patient I have ever truly disliked.

I've long been famous for getting along with some of the most aggressive, petty, mean, combative, rude, hostile, nasty, abusive patients ever to come through our hospital doors. "Kill 'em with kindness" is my motto, and even if I couldn't make such a patient turn into a pussycat, I could at least keep them from killing ME. I've never been hit, and other than having a man who wasn't allowed to see his crack-addicted newborn threaten to shoot me, I've rarely been scared at work. (That's not to say I haven't dodged a few kicks, as well as a telemetry unit that was thrown at me by an 80-pound LOL.)

But now I've experienced it: caring for a patient I can neither stand, nor get along with. She came in over a week ago, this middle school teacher (who happens to work at my 12-year-old's school:eek: ), for an open cholecystectomy.......should have been no more than 3 days, but her pain was a 12 out of 10, so she ended up with an epidural. Then her legs were numb, so she couldn't walk. So we turned the epidural down, and the pain came roaring back, and in the meantime she's whining about the room temperature, the bed, the food, the nurses, the roommates, the visiting hours, the physical therapists, on and on, ad nauseam.

OK, I thought, I can deal with this. But I spent over half my shift in that room and STILL couldn't do anything right......she accused me, as well as the rest of the nursing staff, of being clumsy and incompetent and uncaring. (Me, uncaring??! I've NEVER been accused of that in my entire career.) I busted my hump doing everything I could to make her comfortable, and nothing was enough.

Then yesterday, I was caring for her roommate, a perfectly nice TKR patient (I'd assigned Ms. Complainer to another nurse) and this woman just kept going on and on to her visitors about how all of us were just "unbelievable" and the care "terrible". I put my patient on a bedpan because I didn't have the time or the help to take her out of the CPM machine while serving dinner, and off the woman went again: "God, these people are so lazy, my roommate couldn't get up to the bathroom because the nurse wouldn't unhook something!" A few minutes later, she demanded that I not touch her food tray since my hands were dirty from handling the bedpan (DUH), then told me to spray some room freshener around because of the "urine smell". I had to look in four different rooms to find some, then when I went to the middle of the room to spray, she yelled at me, "DON'T SPRAY THAT STUFF IN MY FOOD!! GOD, ARE YOU PEOPLE COMPLETELY STUPID?!"

Well, I wasn't anywhere near her OR her food when I was doing this, and I couldn't help gritting my teeth when I said, "YOU were the one who asked for the spray, and as you can see, I'm over HERE." I had to leave the room just then, because I was about to explode, and she was proceeding to show off again to her visitors how disgusted she was with the hospital, how NOTHING had gone right, etc. "I know I'm just being b****y", she sighed, and her visitors just petted her and told her she had the right to be, because of all she'd been through, poor thing, yada, yada..........:angryfire

Where's that puking smilie when you need it?

All I know is, I'm sure glad she's not one of my son's teachers.......I'd like to think she's not that way at work, but I'm afraid that if he ever does end up in one of her classes, I'm gonna pull him out of there!!

Thanks for letting me rant. I feel better now.:)

Originally posted by Doglover

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Surely having such serious complications after surgery and being unable to walk are among the worst things that could possibly happen to a human being. This patient needs compassion and emotional support, not such hatred and criticism. It is not "whining" to want one's room temperature adjusted or to dislike hospital food (when a family member was hospitalized last year the food was so terrible that I had to regularly pick up Starbucks coffee and carryout food to bring to their room).

I read this posting several times before replying and for the life of me, I can't see that this patient did anything to deserve such dislike.

I'm sure, you're not a nurse.

BTW, being in the hospital is about recovering, not how pleasant the food is. Nurses have no control whatsoever over the food. Write a letter to the CEO, troll.

Sounds to me like this patient is not a patient in a hospital working with the staff to get better, but a spoiled diva (with a doting enourage) thinking that she is in a suite at the Ritz.:rolleyes:

Specializes in ICU.

Remember the intent of this thread was a vent about a patient who took someone to the limits of tolerance and patience. We have had the opportunity here to hear the side of the demanding patient.

I doubt this person will come back for it is my sad experience that most people who speak like this do not wish to be enlightened but if they did how can we educate them??

How can we, without flames enlighten them as to the realities of life???

Originally posted by greeneggsnham

Sounds to me like this patient is not a patient in a hospital working with the staff to get better, but a spoiled diva (with a doting enourage) thinking that she is in a suite at the Ritz.:rolleyes:

:roll :roll :roll :roll

Seen it, heard it, dealt with it.

And if there were not a nurse than what???

Specializes in LTC,Hospice/palliative care,acute care.
Originally posted by Doglover

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Surely having such serious complications after surgery and being unable to walk are among the worst things that could possibly happen to a human being.

You can't be serious? You must not be a nurse-if you were you would know that that post-op complication is no big deal compared to the awful things that happen to people every day.(darn-I replied to a troll-so sorry,I could not help myself) She could have been told she was full of cancer and dying..

Ok, Gwenith, I SO see your point. We do need to educate the people who come here, but........

those troll comments sure are FUNNY!!!:roll And appropriate.

Ok, sorry for being childish...*now back to my regular compassionate self*

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Such hatred and violent wishes against a suffering patient.

Specializes in 5 yrs OR, ASU Pre-Op 2 yr. ER.
Originally posted by Doglover

Such hatred and violent wishes against a suffering patient.

:rolleyes::rolleyes: :rolleyes: :rolleyes: :rolleyes:

Specializes in Oncology/Haemetology/HIV.

Does anyone know where the "beating a dead horse" smiley is - we really need one.

Specializes in 5 yrs OR, ASU Pre-Op 2 yr. ER.

Dead%2520Horse%2520Point.jpg

sorry that's all i could find.

OK, I'll just say it already...these are the kind of people I don't miss dealing with in acute care!

Enough said!

Smells like troll in here!:D

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