Patients who are too lazy to open their own splenda packets

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Good grief, some patients want to revert back to being 9 month old infants!!! They also like to ask requests one at a time. Then, after you wait on them hand and foot all shift with the patience of a saint, they turn on you in an instant when their latest trivial request is not immediately granted due to the fact that there is someone circling the drain in the room next door. :rolleyes:

Specializes in Ante-Intra-Postpartum, Post Gyne.
As a pharmacist, I have been referred to as a "clerk" or even a trained monkey. Some people assume that just because someone stands behind a counter, they're ripe for abuse.

A woman I know used to be an assistant manager at Steak & Shake and she once asked me, "How do you know so much about fast food? I thought your were a pharmacist." I replied, "I am, but I haven't always been, and the jobs are not as different as some people might think." The public is the public, and no matter what that person behind the counter does, they deserve to be treated with respect.

I am still in nursing school but I worked as a certified medical assistant for 5 years before going back to school. I was certified in clinical but when my doc was on vacation I would often get rotated to the front office and answer phones, makes appts, check people in ect. Pts would often call with a question that I could answer as a clinical medical assistant, when I started to answer their question they would say, "No, I want to talk to a medical assistant" I would tell them, "I am a medical assistant"...they would say "Oh"...they assumed that because I was answering the phone and doing a receptionists job that I did not know what I was talking about:banghead:

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I start off by very slowly spelling my last name, showing the family member my name tag. Then I say tell them everything that I am doing, ensuring that they write every little thing down. "Got it all? Good..":yawn: I am so over being intimated by the passive-aggressive note pad.

I am throrough in my documentation - to a fault. So if the family wants to take notes, whatever - my notes are legal documents, not the feverishly scribbled notes by a family member.

I do wish I had the guts to wear a button that says "YES, I wash my hands once a day. Whether they need it or not." :chuckle

Blee

I want a button that says, "NO, I don't know when the doctor will be in!"

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Specializes in Licensed Practical Nurse.

i work in a rehab facility and the patients are pre-elderly, lol, if there is a term, no really most of them are in their 50s, 60s, and 70s, and are duh! in rehab, needing to get their adl back and most can help themselves but they ring the call bell excessively and ask for things they can do themselves! there was once this lady who used to walk out of her room all the way down the hall to the nurses station just to tell someone she had to go to the bathroom which was in her room! :smackingf what type of sense does that make??

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Specializes in LTC, Med/Surg, Peds, ICU, Tele.
I want a button that says, "NO, I don't know when the doctor will be in!"

Ha ha, that's probably one of the top 5 most frequently asked questions!

:chuckle

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Specializes in LTC, assisted living, med-surg, psych.

Yeah..........just let me consult my crystal ball...........

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Specializes in LTC, Med/Surg, Peds, ICU, Tele.
Yeah..........just let me consult my crystal ball...........

Ha ha, well I've planted an electronic tracking and listening device under the doctors skin in order to monitor his/her movements and plans at all times!

:rolleyes:

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Specializes in Cardiac Telemetry, ED.
I want a button that says, "NO, I don't know when the doctor will be in!"

ME TOO!!!!

:bow:

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Specializes in Cardiac Telemetry, ED.

I had one of those "writers down of everything" spouses at the bedside last night. I didn't behave any differently than I normally would, of course, but I did feel a bit under the microscope. She was even writing his routine vitals.

As I was removing the bedpan from underneath him, wiping his bottom, and changing his linens, she did not offer to help at all, but sat there chowing down on some take out while my blood sugar was hitting bottom. I had been trying to get off the floor to eat before the cafeteria closed, but the NA had gone to dinner, so I was doing this by myself, and by the time I was finished, the cafeteria had just closed.

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Specializes in LTC, Med/Surg, Peds, ICU, Tele.

Because, of course the doctor's every thought on that day is pre-occupied with the patient's case, in between housecalls naturally...

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Because, of course the doctor's every thought on that day is pre-occupied with the patient's case, in between housecalls naturally...

:lol2:

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Our docs make house calls . . . :sofahider

I was in a meeting last week where someone mentioned going to one of the Disney Management things . . . . I need to do a search here and get more ammo to counter act any ideas management might just get to enhance our customer service . . . . I know we've talked about it on AN.

steph

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Yeah -there is a book about that - I saw it on Amazon -

If Disney Ran Your Hospital something....

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