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Nurses Humilated - Illinois

Emergent, RN

Has 27 years experience.

They need a boot camp for management. No breaks, unreasonable patients and family members, ridiculous mandatory charting, 5 call lights going off at once, monitor alarms and bed alarms screeching as well.

NurseGirl525, ASN, RN

Specializes in ICU.

That is awful. Who on earth thought that was a good idea? Not being allowed to urinate? Just wow.

I kind of understand what somebody was trying to do, put the employees in the shoes of the patients, but the execution of that was horrendous. That is most certainly not the approach to take.

Im guessing that hospital is not a nice place to work at to begin with. Their employee satisfaction is probably low, which translates to patient satisfaction being low. This hospital administration has no clue how to fix their problem. I would think the CEO there needs to start fresh with new administration and work from there.

PewpSmith

Has 23 years experience. Specializes in Special Procedures.

This is disgusting and makes me see red! Ya know, it MUST be nursing's fault and never that there isn't enough staff and resources (sarcasm font needed)

I hate this mentality that it's everyone's fault except administrators who don't want to pay for adequate staffing.

thecrossfitrn, BSN, RN

Specializes in L&D Ninja.

Thank God that wasn't my hospital because I'd be on the news for decking an administration member. Seriously, why is everything the nurse's fault? Bad HCAPS - blame the nurses. Doctors don't communicate with the patients - blame the nurses. Long ER wait times - blame the nurses. So sick of it.

They need a boot camp for management. No breaks, unreasonable patients and family members, ridiculous mandatory charting, 5 call lights going off at once, monitor alarms and bed alarms screeching as well.

I like your idea ...

Some of the issues that are related to errors in healthcare is "dehumanization of healthcare providers." That includes how leaders manage healthcare workers including nurses - they are mostly seen in relation to finances, which leads to uncaring treatment by management. Healthcare workers see themselves as a "pawn" (Porter-O'Grady & Malloch, 2015, p.373)

Reference:

Porter-O'Grady, T., & Malloch, K. (2015). Quantum leadership: Building better partnerships for sustainable health (4th ed.). Sudbury, MA: Jones & Bartlett Publishers. ISBN: 978-1-284-05068-4

SmilingBluEyes

Has 20 years experience.

Thank God, I believe my hospital days are over. This is bullcrap.

AceOfHearts<3

Specializes in Critical care.

I like your idea ...

Some of the issues that are related to errors in healthcare is "dehumanization of healthcare providers." That includes how leaders manage healthcare workers including nurses - they are mostly seen in relation to finances, which leads to uncaring treatment by management. Healthcare workers see themselves as a "pawn" (Porter-O'Grady & Malloch, 2015, p.373)

Reference:

Porter-O'Grady, T., & Malloch, K. (2015). Quantum leadership: Building better partnerships for sustainable health (4th ed.). Sudbury, MA: Jones & Bartlett Publishers. ISBN: 978-1-284-05068-4

Looks like SMAP (See Me As a Person) needs to apply to nurses there and not just patients!!

I can't tell you the number of times I go to help someone to the BSC, bedpan, bathroom, etc. and then go "oh yeah, I was going to pee too!", then I leave the room, get involved with something else, totally forget about my own bathroom needs until I help the next patient and this goes on until I finally can't forget because I need to go so bad.

I just have no words for this "boot camp". How about the doctors, admins, etc. go through this too- but I guess the docs and admins are too high on the totem pole and it's just easier to blame the nurses.

brillohead, ADN, RN

Has 5 years experience. Specializes in Cardio-Pulmonary; Med-Surg; Private Duty.

Best way to improve medical outcomes and patient satisfaction? Hire more nurses. Period.

A Health Affairs study comparing patient-satisfaction scores with HCAHPS surveys of almost 100,000 nurses showed that a better nurse work environment was associated with higher scores on every patient-satisfaction survey question. And University of Pennsylvania professor Linda Aiken found that higher staffing of registered nurses has been linked to fewer patient deaths and improved quality of health. Failure-to-rescue rates drop. Patients are less likely to die or to get readmitted to the hospital. Their hospital stay is shorter and their likelihood of being the victim of a fatigue-related error is lower. When hospitals improve nurse working conditions, rather than tricking patients into believing they're getting better care, the quality of care really does get better.

Excerpted from: The Problem With Satisfied Patients

This article infuriated me. I was just about to post this, if no one else had. Humiliation is the least of it. It's the corporate culture of "keeping the nursie-poo's in their place."

To me, this is much worse than the bucket & mop scandal from a couple years ago. So much worse. It takes psychological warfare up several notches to downright abusive.

Even ZDoggMD posted a video about it yesterday on his Facebook page.

Reprehensible.

macawake, MSN

Has 12 years experience.

It takes psychological warfare up several notches to downright abusive.

You're right, it is abusive. This is so bad that I'm having trouble believing that it really happened. That article reads like the worst April Fool's day hoax ever. Only, it's June 25th.

That harebrained boot camp scheme is in my opinion both sadistic and counter-productive and it clearly shows that management in that facility has zero respect for their nurses. Personally, I would never stay with such an employer and I would have refused to take part in the "exercise".

You're right, it is abusive. This is so bad that I'm having trouble believing that it really happened. That article reads like the worst April Fool's day hoax ever. Only, it's June 25th.

That harebrained boot camp scheme is in my opinion both sadistic and counter-productive and it clearly shows that management in that facility has zero respect for their nurses. Personally, I would never stay with such an employer and I would have refused to take part in the "exercise".

You say you wouldn't have taken part, but maybe you would have.

Envision how it might have went down. Motivational posters were hung throughout the hospital leading up to the event in a rah-rah "gather the troops" campaign: "Patient Empathy Boot Camp Day! Join us for the fun! Raffle prizes for the department that can hold their pee the longest!" (

Psychological manipulation is not that hard, especially if you know your "constituents".

It's not relegated to nursing. Even The Boeing Company is notorious for "profiling" its engineers.

Hospitals merely manipulate through profiling and psychological tactics based on what they know about the general population in its workforce. It's taking complex data, statistics, and then taking action (betting) based on probability of outcomes.

LadyFree28, BSN, RN

Has 10 years experience. Specializes in Pediatrics, Rehab, Trauma.

Can those nurses consider filing assault charges against the hospital?

I'm sure going into this "training" they were NOT expecting THAT. :no:

RainMom

Has 7 years experience.

I find it interesting that the majority of comments after the article think it's a great idea, even those that claim to be nurses. 😲

I find it interesting that the majority of comments after the article think it's a great idea, even those that claim to be nurses. ������

There are 26 total comments. Of the "for" arguments out of the 26, I suspect four shills, and three mouth breathers.

In other words, it would take a lot more public commentary to weed out outliers from the central tendency.

macawake, MSN

Has 12 years experience.

You say you wouldn't have taken part, but maybe you would have.

You don't know me very well :) There is no threat an employer could make, no bribe they could offer and no amount of psychological manipulation would ever be sufficient, to make me hop up on a bedpan wearing goggles just to please my employer. Not going to happen.

Hospitals merely manipulate through profiling and psychological tactics based on what they know about the general population in its workforce. It's taking complex data, statistics, and then taking action (betting) based on probability of outcomes.

You make hospital management sound positively Machiavellian. I don't know that you're wrong about this being the norm, but I certainly hope that you are. Profiling employees and planning various "activities" based on the result sounds rather extreme.

Whichever way this boot camp thing came about, shame on them.

@RainMom

I find it interesting that the majority of comments after the article think it's a great idea, even those that claim to be nurses.

It's probably the good folks over at SDN or some other variety of internet trolls. I wouldn't put much stock in those comments.

brandy1017, ASN, RN

Specializes in Critical Care.

They need a boot camp for management. No breaks, unreasonable patients and family members, ridiculous mandatory charting, 5 call lights going off at once, monitor alarms and bed alarms screeching as well.

When they put the alarm system in our breakroom so there was no escape from the lights, I thought why don't they put the alarms in their own offices! Surprised they didn't put an alarm system in our bathroom as well!

The Lady Kate

Specializes in Tele/Med Surg/Psych.

Ugh, I did my role transition clinical at that hospital. Doesn't surprise me at all :( so glad I didn't apply there. Patient satisfaction can't be the only thing driving reimbursement. This scares me as a new nurse!

Jensmom7, BSN, RN

Has 36 years experience. Specializes in Hospice.

You're right, it is abusive. This is so bad that I'm having trouble believing that it really happened. That article reads like the worst April Fool's day hoax ever. Only, it's June 25th.

That harebrained boot camp scheme is in my opinion both sadistic and counter-productive and it clearly shows that management in that facility has zero respect for their nurses. Personally, I would never stay with such an employer and I would have refused to take part in the "exercise".

Believe it. Hospitals were doing crap like this 25 years ago, albeit on a much smaller, somewhat less abusive scale.

We had "training sessions" where we had to wear the goggles and ear plugs to simulate what it felt like to be elderly.

All it did was piss people off, because of course we had to go during one of our shifts.

Here.I.Stand, BSN, RN

Has 16 years experience. Specializes in SICU, trauma, neuro.

Personally, I would never stay with such an employer and I would have refused to take part in the "exercise".

A nurse after my own heart. :inlove: That was exactly what I was going to say.

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