On December 26, 2017, a tragic and preventable death occurred when a patient at Vanderbilt Hospital was sent for a Positron Emission Tomography (PET) scan and received a lethal dose of Vecuronium instead of Versed.
PET scans are typically performed in the outpatient setting and not inpatient. They are not emergent. This was a full body inpatient PET scan which might be said is inappropriate resource utilization.
If it had been done in the outpatient setting, it's unlikely that Versed would have been administered. Essentially a patient died because a dangerous medication that was never ordered was given.
The patient, a 75 yr old female, was admitted to neuro ICU on 12/24/2017 with intraparenchymal hematoma of the brain, headache, homonymous hemianopia (loss of visual field bilaterally), atrial fib, and hypertension. She was alert and oriented and doing well, about to be transferred to SDU. While the patient was waiting for her scan, she asked for medication to prevent claustrophobia. The provider ordered 2 mg of Versed, and the pt's nurse was asked to come down and administer it.
At the time, the pt's nurse was covering a lunch break for another nurse and asked the "help all nurse" to go down and give the Versed so the procedure would not be delayed or rescheduled. The "help all nurse" performs different tasks, but there was no job description for a "help all nurse". It is not clear if the "help all nurse" was an ICU nurse, or a nurse floated from elsewhere, such as Med Surg. Clearly, the "help all nurse" was not trained in conscious sedation, and was seemingly unfamiliar with both Versed and Vecuronium.
The "help all nurse" searched for Versed under the pt's profile in the Pyxis but it did not come up. So she chose override and typed in "VE". The first drug to come up was Vecuronium, which she selected. She then proceeded to reconstitute the drug, not recognizing that Versed does not need to be reconstituted, and not taking heed of the red cap on the vial or the words "paralytic agent". Next, she administered 2 mg of the Vecuronium IVP and left the patient.
Vecuronium is a neuromuscular blocking agent that causes paralysis and death if patients are not monitored.
Basically, the patient will be paralyzed, conscious and unable to draw a breath. All sensation will be experienced- panic, pain, fear, but the patient is unable to cry out. It's truly the stuff of nightmares.
Versed is often given for procedural sedation but is not a paralytic. Versed can affect respirations, and patients must be closely monitored for hypoventilation.
Here is a timeline of events, where the time was documented.
The Department of Health and Human Services Centers for Medicare and Medicaid (CMS) did not investigate the event until October, 2018 as the death was not reported to them at the time.
According to CMS standards, patients have a right to receive care in a safe setting and hospitals have a responsibility to mitigate potentially fatal mistakes.
CMS ruled that Vanderbilt failed to provide safe care and protect patients. Vanderbilt was placed in serious and immediate jeopardy by CMS.
Since that ruling, the CMS has accepted Vanderbilt's plan of action.
The simplest thing is to blame the nurse for 100% of the error. Her failure to follow basic medication safety steps is not defensible.
But stopping there prevents us from learning how it happened and preventing future mistakes. We need to learn more about the science of mistakes. We all make them. Something in our brains allows us to see what we expect to see and not always what is there, as in running a red light. Or not registering red caps and cautionary labels on a high-alert medication.
The "help all nurse" was distracted in that she had an orientee with her, and immediately after giving the medication, went to the ED to perform a swallow screen test. She was performing a series of tasks.
The patient's nurse did not delegate appropriately as she did not confirm the "help all nurses " knowledge and skills. Tasks should be delegated to the right person, and this was not the right nurse to administer Versed. Maybe nurses are not all interchangeable as administrations sometimes like to think.
Vanderbilt did not clearly define role expectations, or patient monitoring in conscious sedation.
What do you think were the causes, and would have prevented this from occurring?
Related post When Nurses Make Fatal Mistakes
Yes! Well said. CLEARLY, the nurse made several obvious mistakes to the majority of us, but maybe she was not trained well. Or was delegated to a task outside of her scope and was not aware of that fact.
Every single nurse graduating from nursing school is "trained" to give the right med to the right patient. Every nurse graduating from nursing school is "trained" to look up any med with which they are unfamiliar. The nurse failed these BASIC tenants expected of all nurses, regardless of their roles. Any "training" this nurse would have received in her role as resource nurse would not likely have included the instruction "don't give any ole drug to a patient just because it begins with the same letter as the drug on the order", because this is "training" even a new grad would enter the profession with, and it rightly would have been assumed to be part of this more experienced nurse's training. Forget right patient at right dose at right time by right route. She didn't even make it out of the gate with "right drug."
"The nurse made an EGREGIOUS error that cost a patient her life.But if the only solution is to remove the nurse from the equation then we've lost an opportunity to improve. There's lessons to be learned.
What if Vanderbilt had protocols in place around administering conscious sedation? Such as training to include patient monitoring.
What if the ICU nurse who delegated this task to the "help all nurse" followed the proper rights of delegation? (right task to right person)
What if there was not a culture of expediency, to get the job done at all costs, and hurry up? What if the procedure had been rescheduled while the pt given po anxiolytic? Btw, I've seen GI docs push assistants to shorten the cleaning time for scopes. And the overwhelmed assistants complied.What if there was a clear job description with qualifications and training for the "help all nurse"? "
*I totally screwed up my comment and was trying to reply to the above comment made by Nurse Beth but it didnt work the way I wanted haha. Still new to the site. Sorry*
Heres my comment:
Yes! Well said. CLEARLY, the nurse made several obvious mistakes to the majority of us, but maybe she was not trained well. Or was delegated to a task outside of her scope and was not aware of that fact. I always say to my trainees, what you dont know you dont know so i must train you properly so that you do know. On my floor we cant push certain iv cardiac drugs ie. Labetelol, hydralazine, etc. But yet it still gets ordered often and is pullable in our omnicell. There is ALOT of room for error here. And i cant tell you how many times nurses who ive worked with for a YEAR have said they didnt know that we cant push that on our floor! WHAT?! ....So, imo there are also many shared mistakes among the facility as well as the nurse and would not be fair to ONLY blame the nurse. Despite i do agree that there were several negligent acts here, of course.
Hey, she is fired now so this will never happen again.
When trully run as JCI accredited health provider, this won't happen. My heart goes to the patient.
You have no idea. Just because a hospital is as you say Joint Commission Accredited does not mean a thing. Accidents and Incidents occur in all hospitals. My heart goes out to the patient as well.
When ordering meds, anything like this med should have warning checklist that must be read before receiving. Meds requiring monitoring should be marked with a color, meds requiring witness another color etc. Not enough is being done visually to warn, bring attention to these medications.
Although there were several red flags that were bypassed in this particular situation, it is tough not to feel sympathy for this nurse. We all remember our first medication error and the feeling in your throat afterward. Sometimes it can be a sentinel event just like in this case where there may have been a chain of events that led to the final hoorah. Unfortunately, this becomes a learning experience for others and facilities will over-regulate to prevent another situation.
Disclaimer: I'm a clinical pharmacist with an MBA in Healthcare Management.
The number of systemic faults found here are astounding. Setting aside the issues surrounding the training and workload of the individual who admisistered the medication, access is the primary problem I have. Without access to this medication, this simply couldn't have happened.
In my health system, paralytics are only available in the ED, Cath Lab, and Anesthesia Pyxis/Acudose machines. Nowhere else in any of the four hospitals in the health system can paralytics such as this be found.
Overrides. The bane of pharmacy and unlimited frustration for nursing professionals. There are some limited medications that should be allowed for first dose overrides. There are also many medications, that if given inappropriately to the wrong patient, will cause siginifficant injury or death.
The medical executive committee and P&T committee failed the patient horribly in this case. They had not restricted the areas where this medication was available and worse, allowed it to be able to be overridden.
Something else that wasn't really addressed was the complete lack of requiring the patient's bracelet to be scanned and then medication to be scanned prior to administration. Sure, our PACU can override meds, but they scan them to ensure proper documentation on the chart. This was given as an undocumented medication. Had it been scanned and documented, the computer system might have even thrown a warning stating proper ventilation of the patient was required.
Finally, and probably the most upsetting thing is after this happened, the hospitals complete lack of ability to openly accept the mistake. We are ALL human. We all make mistakes. They happen. It's the thing every healthcare professional dreads. "Did I cause this?" That one question is never one you ever want to have to ask yourself. With that said, mistakes do happen. When they do, they need to be drug out into the light, investigated, root cause analysis done, and policy and procedures changed or put in place to attempt to prevent it from happening again. This hospital system tried to bury their mistakes with the patient.
My question: how many others have suffered harm or died there because of them not acknowledging an error?
"Something else that wasn't really addressed was the complete lack of requiring the patient's bracelet to be scanned and then medication to be scanned prior to administration." - WVUMtnDude
Great post! The challenge in always scanning is that the technology is not that reliable. I have scanned a bar code and it the computer thought it was a different med. That happens fairly frequently, the work around is to click the med box and after the warning to scan, scan the med. I have been without a working computer. The culture of blame is more an issue. I also find that all the ridiculous warnings get in the way, something like alarm fatigue.
When ordering meds, anything like this med should have warning checklist that must be read before receiving. Meds requiring monitoring should be marked with a color, meds requiring witness another color etc. Not enough is being done visually to warn, bring attention to these medications.
Even if this were the prescribed med, it required monitoring.
Absolutely, hands-down, my first thought:who orders Versed for claustrophobia??
The word empirical should have come to mind before ordering such a level up medication.
This is truly heartbreaking.
Already discussed but likely lost in the sea of responses. Versed has a shorter half-life and is a better choice for neuro patients than other sedative/anxiolytics.
Anon2422
8 Posts
"The nurse made an EGREGIOUS error that cost a patient her life.
But if the only solution is to remove the nurse from the equation then we've lost an opportunity to improve. There's lessons to be learned.
What if Vanderbilt had protocols in place around administering conscious sedation? Such as training to include patient monitoring.
What if the ICU nurse who delegated this task to the "help all nurse" followed the proper rights of delegation? (right task to right person)
What if there was not a culture of expediency, to get the job done at all costs, and hurry up? What if the procedure had been rescheduled while the pt given po anxiolytic? Btw, I've seen GI docs push assistants to shorten the cleaning time for scopes. And the overwhelmed assistants complied.What if there was a clear job description with qualifications and training for the "help all nurse"? "
*I totally screwed up my comment and was trying to reply to the above comment made by Nurse Beth but it didnt work the way I wanted haha. Still new to the site. Sorry*
Heres my comment:
Yes! Well said. CLEARLY, the nurse made several obvious mistakes to the majority of us, but maybe she was not trained well. Or was delegated to a task outside of her scope and was not aware of that fact. I always say to my trainees, what you dont know you dont know so i must train you properly so that you do know. On my floor we cant push certain iv cardiac drugs ie. Labetelol, hydralazine, etc. But yet it still gets ordered often and is pullable in our omnicell. There is ALOT of room for error here. And i cant tell you how many times nurses who ive worked with for a YEAR have said they didnt know that we cant push that on our floor! WHAT?! ....So, imo there are also many shared mistakes among the facility as well as the nurse and would not be fair to ONLY blame the nurse. Despite i do agree that there were several negligent acts here, of course.