Nurses have several risk factors that place them at a higher than average risk. However, diverting medications from cancer patients seems a bit out of the ordinary. Find out the details of Kelsey Mulvey, a Buffalo, New York Nurse who was charged last week.
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On June 4, 2019, a former nurse at Roswell Park Comprehensive Cancer Center in Buffalo, New York was charged with stealing pain medication from cancer patients. Kelsey Mulvey, of Grand Island, was charged with illegally obtaining controlled substances by fraud, tampering, and violation of the Health Insurance Portability and Accountability Act (HIPAA). She is accused of diverting powerful painkillers like Dilaudid, oxycodone, methadone, and lorazepam. She was also allegedly administering water to the patients who legitimately needed those drugs. These charges could find Mulvey in prison for 10 years and fined up to $250,000.
In 2018, administrators at Roswell Park Comprehensive Center suspected that a staff member was diverting pain medication from the Pyxis. Between February and June of 2018, it's alleged that Mulvey failed to administer medication to 81 patients, instead of giving them water, that at times was contaminated and resulted in infection. Administration became suspicious after finding a large number of transactions in the Pyxis that were "canceled removed,” indicating that the drawer was accessed, but the operation was never completed.
The complaint filed last week states that she removed and replaced controlled substances with water during these canceled transactions. Mulvey accessed the Pyxis on units she wasn't assigned and even on her days off, including vacations. When the facility started investigating the issue and Mulvey in 2018, she resigned. As of June 16, 2019, there are two Kelsey (Anne) Mulvey's listed in Buffalo, New York on the license verification site. However, both list that the license to practice nursing is inactive.
Caring for others is a challenging business. Nurses watch as patients endure horrific medical battles. Many times, nurses and other healthcare professionals internalize or suppress their feelings to get by and cope with the stress. However, sometimes, nurses bend under pressure and turn to misuse and abuse of substances they possess or even some they divert from patients who need the medication for pain, anxiety, and other symptoms or conditions.
The American Nurses Association estimates that one of every 10 nurses abuse drugs or alcohol. So, at the next staff meeting you attend, look around and do the math. For every nine nurses, you are sitting with, you or someone else in that small group is or will abuse a substance. Maybe even at the detriment of a patient. Scary, right? Many of us can't fathom being that one in 10. However, when you think about the reasons nurses abuse drugs and alcohol, the picture starts to become a bit clearer.
Let's discuss a few of the reasons experts believe nurses struggle with issues of addiction:
Results from a study of 120 nurses in the Midwest revealed that more than 90 percent of respondents had moderate, high, or very high levels of work-related stress. To combat work-place stress, 79% of the study participants talked with friends and loved ones, 46% listened to music, 43% watched TV, and 43% used prayer and meditation. Unfortunately, 13% reported that drinking alcohol was a coping mechanism they used to deal with their stress levels. Nurses with the most stress also experienced poor health outcomes and high-risk behaviors.
Stress can make you do things you wouldn't usually do. It can also impact your overall health and well-being. However, when stress gets to the point that deadening the feelings with substances sounds like a good idea, it's time to reach out for help.
If you work in a hospital or other care facility, you likely hold the key to some powerful medications. This alone can be problematic for nurses with chemical dependency issues and those who are under more stress than usual.
Psychology Today reports that behaviors that should make you question what's going on with colleagues include volunteering for shifts on holidays, weekends, and overnight because there is less oversight by administration during those shifts. You might also wonder what's up if a coworker constantly has incorrect narcotic counts, reports wasting medications without a witness because no one was around, or they look for opportunities to be alone with pulling narcotics from the dispensing system. It's critical to point out that doing one of these actions or having it happen occasionally isn't reason enough to schedule a meeting with the unit manager to discuss your concerns. However, if you notice a coworker doing these actions consistently or if you have that "nurses intuition,” it might be best to discuss your observations with the manager privately.
We're not talking about being tired after a day out and about with family and friends. The fatigue nurses feel is often caused by inadequate staffing, high acuity assignments, and increased clinical responsibilities. Fatigue can cloud a nurse's judgment, placing their patients in danger. The American Nurses Association reports that fatigue is costly because it can increase healthcare needs and worker's compensation costs, disability, recruitment and training efforts, and legal fees.
The remedy to fatigue sounds quite simple - sleep. However, sleep eludes an estimated 1 in 3 people. Older individuals are at a higher than average risk of experiencing insomnia. Women are twice as likely to struggle with sleep than men. And, shift workers have a higher than average risk, too. Since nursing is made up of primarily female workers and sick people don't miraculously get better at night, nurses are prone to experience fatigue.
Each state and local jurisdiction handles drug-addicted nurses differently. Some walk away with a criminal record, but no jail time and others are fined and locked up. And, of course, there are those who are never charged and walk away completely unscathed. These are simply the criminal ramifications that nurses might face and doesn't address the variations of what might happen to the nurse's license to practice and make a living.
How do you feel about nurses who struggle with addiction and get caught diverting? Do you support programs to help them with the problem and keep their nursing license? Have you or a colleague ever struggled with addiction? Share your thoughts below, we would love to hear what you think about Kelsey Mulvey and other nurses who struggle with addiction.
On 6/18/2019 at 3:10 PM, J.Adderton said:I am alarmed other "safeguards" were missed. A nurse diverting medications on 81 patients (most likely more) over a 6 month leads to additional questions:
1. Did the nurse have altered behavior or performance issues that were not addressed?
2. Had supervisors ect. discussed suspicions with nurse but did take concern through appropriate chains?
3. Were patient/family complaints regarding the nurse adequately followed up on?
I am not lessening the nurse's responsibility or accountability as there was absolutely wrongdoing. However, I suspect there is failure to safeguard patients from several different levels in this situation.
On 6/19/2019 at 10:39 PM, goodnightopus4 said:I've been a nurse for over a decade and I'm reluctant to divulge too much detail on this forum. However, I think that's part of the problem...we don't hear from both sides of the table often enough. Thank you for posing this question to those who are addicted as well. My post is going to be really long, but I hope you stick with me.
I am a recovering addict and alcoholic. And I'm a nurse. I didn't know I had an issue with drugs or alcohol until long after I became a nurse. I thought I was normal...all of us nurses were stressed and needed a little liquid assistance in winding down, right?! I realized I was different when I tried to get my drinking back under control, and couldn't. I have always been strait-laced, well behaved, hard working. To a fault. No one would have ever guessed that I was that 1 in 10.
The thing that I hope anyone who encounters someone struggling with substance abuse understands is that this is a disease. There is an element of choice, and of loss of control. For me, looking back I can see where I had an opportunity to get help but didn't. I had a choice at that time, but I couldn't see the forest for the trees. When things got really bad, I chose to stop. But here's the kicker...I couldn't. I was terrified because I have always tried to do the right thing, and I simply couldn't do it. No matter how hard I tried. Logically, this should have been when I asked for help. But it wasn't. I had convinced myself that I had to figure this all out by myself.
Here's how my diseased brain decided I should "figure this out"...
I had gotten to the point where it was hard not to drink during the day. But I would NEVER drink at work, so I asked my doctor for a prescription for Xanax. I started taking Xanax at work to avoid showing up drunk. Can you guess how well that worked out? It didn't. I didn't have any more control over Xanax than I did alcohol. I do not remember taking more than 1, but when I woke up 16 hours later, I had taken 15, blacked out WHILE taking care of patients, got sent home by coworkers, driven to the store for alcohol, started having trouble breathing and was taken to the ER by a friend who found me at home. To this day, I have no memory of any of that. In that string of events, I made ONE choice: take one pill.
The next day, a coworker who witnessed all this showed up at my house. She told me that I had two choices. Call the board of nursing, turn myself in and go to inpatient treatment, or she would report me to the board herself. That was my bottom. I broke. I knew that me trying to figure out how to manage this on my own was officially done. I called, I was honest, I spent 2 years in inpatient and outpatient treatment, spent 4 years under a very strict monitoring program through the board. They didn't make it easy and I am so beyond grateful for that. I had to prove that I understood the gravity of what I did and was committed to the work it takes to recover.
I hope some of you have made it all the way to the end. Today, I am over 5 years sober. I've told every employer about what happened that day. I am upfront and honest about my disease. I never want to pretend I can do this on my own again and that honesty is one of many things that helps assure that.
We are taught to be compassionate towards our patients. Even when they don't make the logical choice...over and over again. Even when their illness brings pain to those they love. They stop taking their meds, they chose not to seek treatment, they lie about their diet, how much they smoke, how much they drink. We are human. All of us. If you see a fellow nurse who is struggling, look at what's happening head on. Ask them what's going on...they very well may brush you off or push you away. That's fine. Somewhere in the back of their mind, the seed is planted. If they do something that seems off and flags are raised, confront the issue by talking to them, reporting them, whatever it takes. They might feel betrayed. That's fine. They might be angry at you. That's fine. They may never work in healthcare again. That's fine. This is a person, with a disease that distorts reality. You can see reality even if they can't. So be honest. Be forward. Be loving. Turning and looking the other way is dangerous for patients and for the person struggling with substance abuse.
Good for you! No, we do not hear enough from 'other side', I have been clean and sober since 3/28/1989; I was a young waitress when I got clean from ETOH and cocaine to be honest until I saw you post I do not think I even had enough 'huevos' to admit to cocaine part of sobriety. BRN does NOT help, Good Lord anyone I have seen on here or known personally is just thrown under the bus under the guise of diversion.
Nurses' should not have to live in fear of BRN but they do and I don't fault them. Had a past colleague with an issue and she gets contacted by 'Intervention program analyst,'? When the h@ll is that in English other than AKA 'someone who sits in front of a computer seeking evidence to bury RNs? Damn I am grateful I was a waitress!
On 6/21/2019 at 4:16 PM, subee said:But people are always "shocked" when they discover that someone is suddenly led off rhe floor and not returning to work. They shouldnt be. There were signs all over the place that didn't get picked up.
I still don't get how this works. You believe that people shouldn't be shocked, but the only way not to be at least a little surprised some of the time is to just have a baseline of suspecting everyone.
Signs all over the place? Nah, I don't think so, and I'm not the dumbest box of rocks. I don't know about other areas but ED nurses generally become excellent at sizing up situations rather quickly and accurately. But I'm not on coworker surveillance detail here; I'm supposed to be taking care of my own patients. If my coworkers aren't high or passed out at work or attempting to drag me into medication-related schemes, I would generally have no reason to suspect them. I'm not following people around—I can barely do the work on my own plate to my own standards, so I'm not sure what it is I'm supposed to see everyone else doing. I guess if they are married, experienced and well-educated and working an off-shift or holiday and are too nice and helpful, I'll know for sure something is up. ?
On 6/21/2019 at 4:16 PM, subee said:Trying to educate people isn't the same as starting a witch-hunt.
Agreed. As I said, I think it is well established that nurses are not immune to any of this. I don't happen to think that picking out behaviors that may mean something or nothing, and situational characteristics that may mean something or nothing, and putting them in lists of "what substance abuse nurses look like" is actually educating.
On 6/21/2019 at 4:16 PM, subee said:Do you even know if your state has a witch hunt clause in your diversion regulations?
No I don't. I am not familiar with that terminology.
On 6/21/2019 at 4:16 PM, subee said:When people don't know what ti do, they generally dont do anything.
Teaching signs of various intoxications would be a good place to start. Reiterating that everyone must strictly follow narcotic handling policies is a great place to start. Appropriate staffing so that appropriate witnessing and wasting and careful adherence to policies is enabled and encouraged is an excellent place to start. End the discrepancy between what employers say they want from nurses (?), and what they are willing to fund. Doing something to stem the insanity that bedside nursing has become instead of incessant piling on is the BEST place to start. *If people want to be able to claim to care about this, that is.*
"She is accused of diverting powerful painkillers like Dilaudid, oxycodone, methadone, and lorazepam."
Hey Melissa, who could know that Lorazepam is not a painkiller? As an addendum inserting word 'powerful' in front of every pain-killer descriptive is redundant and growing more redundant by the day.
On 6/21/2019 at 4:16 PM, subee said:But people are always "shocked" when they discover that someone is suddenly led off rhe floor and not returning to work. They shouldnt be. There were signs all over the place that didn't get picked up. Trying to educate people isn't the same as starting a witch-hunt. Do you even know if your state has a witch hunt clause in your diversion regulations? When people don't know what ti do, they generally dont do anything. Lots of nurses OD every month
Yes, it IS a witch hunt and I assure you, subee, from what I have seen and heard the whole 'diversion' thing is a witch hunt in most states although my state, California, appears to have a particularly bad rap on this.
Lot's of nurses OD every month? Which study bears this out as opposed to how many wait staff OD Q month?
I get it, you don't care if wait staff OD right, left and center, I care however I assure you that your apathy on other occupations is duly noted. Why the hell is this site full of people who appear not to care about the person who cashes out their groceries at the store, washes their dishes at the restaurant or, to up the ante, replaces the brake lines in their car?
I realize this is a nurse blog however the gist of these replies appears to indicate how 'disposable' all the non-nurses are to you all which is odd considering how many @ this site are students, aides et all non-nurses (here is a hint, if you have not passed NCLEX you are not a nurse, if you have failed anything this easy you many never be.)
IF you are working as waitstaff while in school you are...a waitperson! Not an offensive status, I did this job for many years. Had to become an RN before I discovered how TRULY judgemental, insecure and condescending colleagues can be.
Still are; I do not hang out and drink drugs with other nurses' on my days off. Most drink their drugs in various forms (i.e. beer, wine etc...) such that people have no idea what I am speaking of when I say 'drink drugs'. To you have have guessed it is that DEMON drug ETOH of which I am speaking my hat is off to you as most will not have made this astute observation.
ETOH is the MOST abused drug in this society hands-down. I causes endless heartache in homes, on the highways, take your pick; walk in my teenage shoes for a mile! Tremors, blackouts, God-awful hangovers and get back to me on abused drugs...PLEASE don't attempt to insult my intelligence by saying you don't drink as I did.
While that may be true that you did not drink as I did EVERYONE who drinks does so for effect, two types of thos who consume their drugs in beer/wine/vodka form; those who are honest enough to ADMIT they want a legal high and those who lie about wanting to get buzzed. I don't care that you are not driving; if you are reading this with an alcoholic beverage in your hand are in denial about the drug you are sipping on.
On 6/19/2019 at 7:39 PM, goodnightopus4 said:I've been a nurse for over a decade and I'm reluctant to divulge too much detail on this forum. However, I think that's part of the problem...we don't hear from both sides of the table often enough. Thank you for posing this question to those who are addicted as well. My post is going to be really long, but I hope you stick with me.
I am a recovering addict and alcoholic. And I'm a nurse. I didn't know I had an issue with drugs or alcohol until long after I became a nurse. I thought I was normal...all of us nurses were stressed and needed a little liquid assistance in winding down, right?! I realized I was different when I tried to get my drinking back under control, and couldn't. I have always been strait-laced, well behaved, hard working. To a fault. No one would have ever guessed that I was that 1 in 10.
The thing that I hope anyone who encounters someone struggling with substance abuse understands is that this is a disease. There is an element of choice, and of loss of control. For me, looking back I can see where I had an opportunity to get help but didn't. I had a choice at that time, but I couldn't see the forest for the trees. When things got really bad, I chose to stop. But here's the kicker...I couldn't. I was terrified because I have always tried to do the right thing, and I simply couldn't do it. No matter how hard I tried. Logically, this should have been when I asked for help. But it wasn't. I had convinced myself that I had to figure this all out by myself.
Here's how my diseased brain decided I should "figure this out"...
I had gotten to the point where it was hard not to drink during the day. But I would NEVER drink at work, so I asked my doctor for a prescription for Xanax. I started taking Xanax at work to avoid showing up drunk. Can you guess how well that worked out? It didn't. I didn't have any more control over Xanax than I did alcohol. I do not remember taking more than 1, but when I woke up 16 hours later, I had taken 15, blacked out WHILE taking care of patients, got sent home by coworkers, driven to the store for alcohol, started having trouble breathing and was taken to the ER by a friend who found me at home. To this day, I have no memory of any of that. In that string of events, I made ONE choice: take one pill.
The next day, a coworker who witnessed all this showed up at my house. She told me that I had two choices. Call the board of nursing, turn myself in and go to inpatient treatment, or she would report me to the board herself. That was my bottom. I broke. I knew that me trying to figure out how to manage this on my own was officially done. I called, I was honest, I spent 2 years in inpatient and outpatient treatment, spent 4 years under a very strict monitoring program through the board. They didn't make it easy and I am so beyond grateful for that. I had to prove that I understood the gravity of what I did and was committed to the work it takes to recover.
I hope some of you have made it all the way to the end. Today, I am over 5 years sober. I've told every employer about what happened that day. I am upfront and honest about my disease. I never want to pretend I can do this on my own again and that honesty is one of many things that helps assure that.
We are taught to be compassionate towards our patients. Even when they don't make the logical choice...over and over again. Even when their illness brings pain to those they love. They stop taking their meds, they chose not to seek treatment, they lie about their diet, how much they smoke, how much they drink. We are human. All of us. If you see a fellow nurse who is struggling, look at what's happening head on. Ask them what's going on...they very well may brush you off or push you away. That's fine. Somewhere in the back of their mind, the seed is planted. If they do something that seems off and flags are raised, confront the issue by talking to them, reporting them, whatever it takes. They might feel betrayed. That's fine. They might be angry at you. That's fine. They may never work in healthcare again. That's fine. This is a person, with a disease that distorts reality. You can see reality even if they can't. So be honest. Be forward. Be loving. Turning and looking the other way is dangerous for patients and for the person struggling with substance abuse.
You are AWESOME! Thank you for being brave enough to share your story and congratulations on your maintained sobriety.
On 6/22/2019 at 1:51 AM, SobreRN said:"She is accused of diverting powerful painkillers like Dilaudid, oxycodone, methadone, and lorazepam."
Hey Melissa, who could know that Lorazepam is not a painkiller? As an addendum inserting word 'powerful' in front of every pain-killer descriptive is redundant and growing more redundant by the day.
Yes, it IS a witch hunt and I assure you, subee, from what I have seen and heard the whole 'diversion' thing is a witch hunt in most states although my state, California, appears to have a particularly bad rap on this.
Lot's of nurses OD every month? Which study bears this out as opposed to how many wait staff OD Q month?
I get it, you don't care if wait staff OD right, left and center, I care however I assure you that your apathy on other occupations is duly noted. Why the hell is this site full of people who appear not to care about the person who cashes out their groceries at the store, washes their dishes at the restaurant or, to up the ante, replaces the brake lines in their car?
I realize this is a nurse blog however the gist of these replies appears to indicate how 'disposable' all the non-nurses are to you all which is odd considering how many @ this site are students, aides et all non-nurses (here is a hint, if you have not passed NCLEX you are not a nurse, if you have failed anything this easy you many never be.)
IF you are working as waitstaff while in school you are...a waitperson! Not an offensive status, I did this job for many years. Had to become an RN before I discovered how TRULY judgemental, insecure and condescending colleagues can be.
Still are; I do not hang out and drink drugs with other nurses' on my days off. Most drink their drugs in various forms (i.e. beer, wine etc...) such that people have no idea what I am speaking of when I say 'drink drugs'. To you have have guessed it is that DEMON drug ETOH of which I am speaking my hat is off to you as most will not have made this astute observation.
ETOH is the MOST abused drug in this society hands-down. I causes endless heartache in homes, on the highways, take your pick; walk in my teenage shoes for a mile! Tremors, blackouts, God-awful hangovers and get back to me on abused drugs...PLEASE don't attempt to insult my intelligence by saying you don't drink as I did.
While that may be true that you did not drink as I did EVERYONE who drinks does so for effect, two types of thos who consume their drugs in beer/wine/vodka form; those who are honest enough to ADMIT they want a legal high and those who lie about wanting to get buzzed. I don't care that you are not driving; if you are reading this with an alcoholic beverage in your hand are in denial about the drug you are sipping on.
Sorry, but I don't understand your rant. Who says I don't drink or didn't do drugs. DO and DID. What is a "disposable non-nurse"? Alcohol is not the drug of choice among anesthesia. Everytime I have a cocktail, I thank the Whoever Up There that I am able to cut myself off at one:)
On 6/21/2019 at 8:52 AM, K+MgSO4 said:It speaks so much to department culture. I started managing my unit soon after another job where a nurse had committed suicide with drugs they had stolen from their workplace. All narcotics and "medicines with the potential for abuse " are a double check out of the drug cupboard and to the bedside until administration to the patient. Combined with rotating rosters you are less likely to have a chance to divert due to working with different people all the time and a culture where patients speak up if they don't see 2 nurses with their pain meds...funny when I was the second nurse but dressed in funeral clothes for a colleague's funeral and they questioned me as I had no ID visable!
So, you need 2 nurses to give out meds? Sounds like a luxury.
On 6/23/2019 at 7:49 AM, subee said:Sorry RN Sober. My reply got formatted into your post. Electronic mischief.
No worries. I have not really figured out new format yet, I was looking at a poster who said they thank whoever for being able to have one cocktail and it looks as if I posted it.
Got a little laugh on that since I was never able to have one drink. I thought "OMG, somebody is going to mistake me for a 'normie' as we say in 12-step.
I was and still am eternally grateful I never tried heroin. I knew an RN from this small town I grew up in who fell to diverting, I knew who she was 'back in the day' I did not realize she'd had a heroin problem.
In 1980s IVDA had such a bad rep due to emergence HIV. I never smoked or shot up cocaine for that reason (and I feared a worse crash than the ones I already had, brutal come down.) The article here says 1 of 10 RNs but it is estimated on about 1 of 10 drinkers in any walk of life drink alcoholically so why wouldn't 10% of RNs have issues?
Then you add all the other things alcoholics are more willing to try. I still believe that cigarettes were the 'gateway' drug in my generation. Anyone who was unwilling to even try cigarettes was not going to try cocaine, LSD or magic mushrooms.
subee, MSN, CRNA
1 Article; 6,129 Posts
But people are always "shocked" when they discover that someone is suddenly led off rhe floor and not returning to work. They shouldnt be. There were signs all over the place that didn't get picked up. Trying to educate people isn't the same as starting a witch-hunt. Do you even know if your state has a witch hunt clause in your diversion regulations? When people don't know what ti do, they generally dont do anything. Lots of nurses OD every month.