Published
We do and we've used it for over a year. (One of the first EDs.) It's cumbersome and weird and not at all intuitive. I frequently ask myself, "who came up with THIS?" However, it can be learned and you will get used to it.
The biggest problem for me is that items that should be grouped together for ease of charting are scattered throughout the chart, therefore, multiple clicks in different sections are required, and it isn't at all evident which sections you should go to. When all else fails - freetext!
We used A4 prior to this and we loved it. However, the rest of our hospital was using Cerner and the systems did not communicate. Oh, well. All in the name of progress, I guess.
We use Cerner, more specifically FirstNet which ports into and works with Powerchart, which is the floor charting program. It could definitely be better, compared to other programs I have used. The most frustrating thing is the monthly downtimes for upgrades, averaging 4-5 hours during night shift.
It frequently slows down, sometimes crashes altogether. I am on the phone with the Help Desk once a week.
Cerner and Epic... NOT very good programs for our purposes but they are the leading platforms that integrate well with hospital systems. T-system is the Cadillac of ER charting but they (programmers)
were short-sighted in not being able to integrate into existing hospital software programs so it's on the outs...
Sad really but that's our government at work. Thanks Unce Sam for all the headache
We are two weeks in and it really is horrible software for a large Level I Trauma center. I can see where it might be okay in a small ER,.....we have had staff quit over it and are now using paper charts for all critical patients,...Class I Traumas, Acute MI's, CLass I strokes,........it's awful. I miss MedHost
RN Cardiac,
Yes, the assessments are a hot mess for traumas since the important parts like neurovascular status, edema, wounds, musculoskeletal, and hemodynamics are are in completely unrelated tabs instead of Cerner taking the extra step of grouping related concepts together for ease of charting. I hate this about FirstNet! Can't believe you guys went to paper for this. Well, I can.
Our director sends in "work orders" to Cerner regularly to make changes because there always is something that is SO stupid in the system that hasn't been addressed. We get charged every time we do this, we are told. Nice for Cerner, they get to market test the system on us, and charge us for telling them how to make it better. (We were supposedly one of the first EDs to get FirstNet - they should have paid us to use it!)
Maybe, in a few years, due to the massive amount of revisions that Cerner must be making every month, the system will become user friendly. We can hope!
BrnEyedGirl, BSN, MSN, RN, APRN
1,236 Posts
The hospital where I work has used Cerner for inpatient charting for years, we are now getting ready to use it in the ER. From what I've seen so far it really isn't designed for ER use and looks very user UNfriendly! Anyone using Cerner in their ED?