I'm tired of screwing up at work

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Worked 7a to 7:30 p in our busy PACU today. Reported off on a vascular pt who had arrived hours earlier on a phenylepherine drip from the OR in company of both the service and anesthesia. Both said they thought he just needed to wake up more and expected him to be able to be weaned off soon. I asked what the BP goal was and service hemmed and hawed, then said how about 110 systolic, and we discussed how the point was just to keep the vasculature nice and open for the first couple of days after the surgery. A few minutes later, our charge nurse looked up orders for me (they are in a separate system than the one we chart in, and we can't access the order system from the computers in our recovery bays - it sounds insane as I write it, but that's how we work). She wrote everything down (e.g. IVF orders, lab orders, etc), including an ordered MAP goal of 80-90 (that's more like it).

I wasn't able to wean him off, and he couldn't go to the floor with the drip. At 7:15, I reported off to the nurse who was taking over, we could take him to an obs unit if we could get the rate to 50 mcg/min or lower, left her my phone number to call if she had any questions. About 10:00p, I check my phone, see she had called at 8:00 (doh!) asking where the order for the phenylepherine was...Didn't even think of it. Double-doh! I think that when I got the list of orders from the charge nurse and it said MAP goal of 80-90, I translated that into a phenylepherine order in my head. But now I'm at home and I don't know for sure that there was a proper order in the orders computer, and I have no way to check (so I can sleep tonight).

On the one hand, I know there was no question that the service both knew that the neo was running and wanted it running, so getting the order in arrears would not have been a problem for the nurse who relieved me, if there was not an order in the computer. On the other hand, dang! I ran a neo drip without knowing I had an active order! How did I miss that?! I know that the way we have things set up is asking for trouble - we have some orders hand-written in the chart, and we have other orders on a computer that we can't access without going to the charge desk, and because it's so inconvenient to do that when you have a fresh post-op, our process is to have someone else look those orders up when the pt arrives and jot down any relevant orders on a sticky note for us - it's a miracle screw-ups don't happen all the time, and for all I know, they do. Still. It feels like such a rookie mistake. Last week, I mislabeled a lab specimen. I won't drag you all through that one too, but it was a similar situation where someone else was helping me and in that case, handed me a string of 8 or 9 lab labels, one of which was not for my patient, and I didn't catch it, which I should have. In the ideal nursing school world, all of this gets caught, i do all my checks every time, but there always seems to be so much chaos all around, and lately I feel like there's something stupid I do like this on every shift. Is it just a streak? If so, is it almost over? Anyone? Because I've had enough!

Thank you, kind (I hope) allnurses. I feel better already :-)

Post-script: I just called PACU to sniff out if anyone knew what the deal was, how it was resolved. I didn't do that initially because I didn't want to draw attention to my mistake, as I knew it was already being addressed. My patient was still there, no surprise to me. I asked to talk to whoever was taking care of him. She was clearly super busy and had no idea what I was talking about, so that was some relief. (No one in report told her, "You wouldn't believe what Bubblehead, RN, did!") Of note, she is the 4th RN he's had in PACU. I left at 7:30, it's now 11:15, and he's had 3 hand-offs in that time. I would ask for your prayers that there actually was a neo order in the computer, but what's done is done and no one's prayers can change it now. Maybe say a prayer that I've filled my quota of doing stupid things for this year?

Specializes in Neuro ICU and Med Surg.
Wow this is a systems issue....the more that is involve the higher the chance of a mishandling information. 2 computer systems that don't talk and one you can't access at the bedside to verify orders????

A recipe for disaster.

^^^^^Exactly! This system will cause more errors.

Specializes in burn ICU, SICU, ER, Trauma Rapid Response.

I don't understand what your scew up was? The fact that the neo was running when he came out of OR is order enough.

Specializes in ER and case management.

I know its hard, but this helped me....."slow down...just a bit"

Specializes in ICU, OR.

I completely understand the situation. I am a PACU nurse and used to work in a busy crazy one like yours with communication problems. If there was a drip someone was on when they came out of the OR, we could keep it running since technically they started it in the OR. We were supposed to document in our note that the drip was already on... for example "Pt received in PACU with neosynephrine drip at 5 cc/hr or 1mcg/kg/min" or whatever. However, if it wasn't necessary anymore, we would just toss it with no "DC" order needed since it wasn't our medication to hang. When the pt was going to the ICU or floor, then they would need the "official" order be placed in the computer, since after they leave PACU they are no longer under anesthesia's orders. When they are in PACU we receive orders from anesthesia.

ANYWAY - no worries, don't beat yourself up. This sort of thing happened all the time. Next time just cover yourself with your documentation. A good note with details about the drip being on on arrival, and that Dr. Whoever aware that drip still running in PACU at that time and states to keep MAP 90 etc. If you have to ask to put it in as a verbal then do that.

Specializes in PACU, Surgery, Acute Medicine.

You know, I have not thought previously about possibly not needing an order for a drip started in the OR. If that's the standard in our facility (and I will need to find out!), then I guess all of my angst has been for nothing. We in PACU chart in the same system that anesthesia charts in, so the meds admin In the OR and the meds admin in PACU is all on the same page, one seamless flow. It would definitely show that anesthesia started the drip. And I made several notes about my call to the MD and discussions with the charge nurse, I even made notes in there about the MAP goal that was on order in the *other* system and how we were doing at various times. Hooray! I think that if I'm not totally saved I at least have a defense, and I don't hate myself or think I'm an idiot anymore! Thank you, fine people of allnurses! And I promise to report the scenario through our risk management system.

Specializes in PACU, Surgery, Acute Medicine.

I so need to do this...

This is a classic example of why incident reports should be completed. There are clearly root cause analysis issues here with the computer system and how orders are being processed and communicated. These problems are bigger than the individual nurses. I would encourage you to document this because the next time this happens the outcome might not be as favorable.

Or it may have come out favorable Bc the op didn't do an incident report. Wasn't there a mistake regarding lab specimens not too long ago as well?

Specializes in PACU, Surgery, Acute Medicine.
Or it may have come out favorable Bc the op didn't do an incident report. Wasn't there a mistake regarding lab specimens not too long ago as well?

In our facility, incident reports for lab specimens are automatically done by the lab. When it happened, I also e-mailed my manager to let her know what had happened (so I could provide the information while I still remembered it). This situation is a little bit different in that what I did (leave the neo running to meet a MAP goal) was in fact what the service wanted to have happen. I think what TakeTwoAspirin is getting at is that the way our system works leaves big possibilities that what ends up being done is *not* what the service wanted to have happen.

Specializes in Peri-op/Sub-Acute ANP.

Yup, that's exactly what I was saying. In your particular incident nothing bad happened and it all worked out OK. However, the computer situation you described is flat out dangerous because there is always human error potential when things have to be "transcribed" from one system to another. You should be able to access an integrated system where the bigger picture for the patient is available to you at all times. Anything less leaves dangerous gaps. Sooner or later this is going to contribute to a bad result for someone, it's just a matter of time.

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