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What are your feelings when a patient or family member pulls the 'nurse card' (current or former nurse) on you when you or a team member is delivering care? I typically found family members the worse, but as long as it didn't interfere with my duties I would achknowledge the fact but pretty much ignored them and just smiled a lot.
I'll add , though , when a family member pulls the " I am/ know someone who's a nurse/ doc etc etc, I usually put no stock into it, because 9 times out of 10, they don't work in the OR, and trust me , I don't care WHO you ARE or KNOW... if they don't work in the OR, they are just as clueless as someone who ISNT in healthcare, so it doesn't bother me, and I speak to them just like I would any other patient...one patient I had, an RN , had the decency to admit and tell me " I'm an RN, but I have no clue about the OR or what happens down here , so please, talk to me like any other patient " lol
it seriously IS a whole other universe
I was recently very ill. I became very ill because of the poor and delayed treatment at a local hospital. I was in septic shock in ICU and my husband called my sister because he knew I needed help.My baby sister (also a nurse...like my older sister) arrived from Chicago announced who she was, called the MD's on the carpet and had me transferred to MGH. She, and my doctors, saved my life.
I agree that many "in the healthcare field" are not nurses but when they are I try to make them feel comfortable that their loved one is in good care.....then he/she usually will calm down.
Wow, thank God you are ok... and transferred to MGH!!
In my state, we receive a "Wallet card" with our license info on it when we receive our license. I guess we're supposed to carry it around, but it's too annoying to pop it out of the perforation without ripping it. And everything is verifiable online anyhow.
Maybe we live in the same Mid-Atlantic state!!
When I received my first license I carefully removed the wallet sized copy and got it laminated and kept it in my wallet. It was like $4 for the size of a credit card!
My second one is ripped and crunched up in my wallet- I think. It is so difficult to remove them without it ripping!!
Your post just answered the previous question -- why would we ever NOT mention that we're nurses. In addition to the fact that it changes the dynamic of the conversation, many people "play the nurse card" -- whether or not they are, in fact, licensed nurses -- in the hope of intimidating or threatening someone or because they expect "better treatment." If we as nurses are doing our jobs, EVERYONE gets our best. So the "better treatment" quest is often seen as an attempt to threaten or intimidate whether or not it really is. Over the years, I've found that people who loudly announce that they or a family member is a nurse are actually doing so to threaten or intimidate. The rest of us lie low until we're outed or busted because we don't want anyone to mistake our intentions.
When I'm in a situation where I am being given instructions about a healthcare matter, I never announce I'm an RN, so they go on and on like I don't know wtf they are going to say, but a few times my husband outed me, and said " why are you letting them go on and on and talk to you like you are not an RN in the OR?" And then I'm embarrassed lol
I then save the doc / nurse a whole diatribe that they would neeed to give the average patient I don't know, it's just not my style to boast and throw my credentials around..
Maybe we live in the same Mid-Atlantic state!!When I received my first license I carefully removed the wallet sized copy and got it laminated and kept it in my wallet. It was like $4 for the size of a credit card!
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My second one is ripped and crunched up in my wallet- I think. It is so difficult to remove them without it ripping!!
I just did a super-quick stalking of your posts and I don't think we are, although we are very close geographically. My state *was* a part of your state at one point, though.
Family members who are nurses, doctors or POAs are not authorized to stand in the patient's room and look over the nurse's shoulder at the computer. Yes, they are entitled to look at the patient's chart -- if they're POA or the patient wishes them to -- but most hospitals have a procedure for allowing chart access. It involves signed paperwork and an appointment for a visit to the Medical Records department so that a physician can be present to look over the chart with them. If they merely want to learn more about the care their family member is receiving, I am happy to go over that with them (without them looking over my shoulder at the computer) or to contact the physician to discuss the care with them. Looking over the shoulder is not allowed. Furthermore, it is rude and offputting. I'm really hoping you weren't one of those family members because that will negatively impact your relationship with your family member's caregivers for the foreseeable future.
It always surprises me how different things are from hospital to hospital/state to state. We routinely print out a patients lab results (it is theirs after all) but not physician notes, test results, etc. I even print the whole visit and explain trends, show them the "normal" columns, etc. I think it helps keep the patient happy and on board with his/her care, and can bring up questions for them to ask the physician on rounds.
just to be on the safe side, please check your facility's policy (the actual written policy) on this. I've worked in many parts of the country, and every facility I've been in has one.It always surprises me how different things are from hospital to hospital/state to state. We routinely print out a patients lab results (it is theirs after all) but not physician notes, test results, etc. I even print the whole visit and explain trends, show them the "normal" columns, etc. I think it helps keep the patient happy and on board with his/her care, and can bring up questions for them to ask the physician on rounds.
I know he asked you but it would have been more polite, more professional and more correct to let his nurse answer the questions. You could have clarified anything he didn't quite grasp or ask your own questions. If I had been the nurse I would have been annoyed too, especially with the license thing.
She walked in during the conversation. I wasn't explaining anything in front of her. I would not have jumped in on a colleague like that.
You're assuming details that I didn't provide.
Working in an Urgent Care clinic, when someone pulls the nurse card with me, it is usually when they are trying to assert their "knowledge" of what is best. I've had someone tell each staff member(front desk, tech, and then myself) different job titles (MA told to our front desk, Rad tech told to the tech, and nurse told to me). So I really doubt people are honest with what they say they are (at times).
Like the the original poster, I don't usually acknowledge anything further than an "of cool", or "oh, where at?" I don't have an in-depth conversation.
Personally, when I go to the doctor, I try my very best to not let it be known that I'm a nurse. It seems like providers can tend to assume you know what they're talking about (which I do not like).
She walked in during the conversation. I wasn't explaining anything in front of her. I would not have jumped in on a colleague like that.You're assuming details that I didn't provide.
Geez,sorry. You didn't make that clear and the way you worded it was open to interpretation. If you don't want to be misunderstood you need to provide more details.
RNOTODAY, BSN, RN
1,116 Posts
🙄🙄🙄 Oh lord Those are the WORST