I'm going into nursing school and from what I've read so far this HIPPA privacy bit is like serious business. Yet where I worked previously, I couldn't find anyone to take it seriously. While going through nursing school, I'm working for a diesel engine rebuilding company, and on a weekly basis we receive medical faxes. It seems the local lincare's fax machine is one digit off from ours. xxx-2855 vs xxx-2885. We get their faxes constantly. These faxes included, drug scripts, patient registration forms, patient SSNs, patient medical ID#, itenerarys (ie. Patient is leaving this address in cleveland and is flying into town on x date for 2 weeks, need x and y installed), test results, etc.So I've called the lincares that fax stuff to us and the local branch that was the intended recipient. The ones that faxed stuff to us told me I was lying and couldn't have made a mistake. Another said they were "deeply concerned" and that it wouldn't happen again. It happened again the next morning. So I called the local lincare after I googled where they were and their number. The manager was "seriously concerned and will look into it". I faxed him copies of everything and he was going to call me back when he fixes the problem. 30 minutes later he calls back "Oh it was just a simple isolated case of human error, nothing to get worked up about, but if it happens again, just refax those onto me, and if you could throw those copies away" Needless "simple human error" happens about once every week or two. The manager didn't even want to drive 5 minutes down the road to get the faxed records. Just trusted us to dispose of them. So I've been saving them. I've got a stack of faxes about 3/4" high from the past three months. So I looked up some number for florida's health department to call them, there's no "Hippa reporting hotline" that I can find. I got transfered from like desk to desk about 5 times. Got some state employee who assured me it was just "Human error and they couldn't do anything if the fax originated from out of state" and that "I needed to call that states department". I'm just half tempted to show up at these patients houses and hand them their medical records and tell them what happened. I'd imagine if someone showed up at your front door with your name, address, DOB, SSN, etc I'd be pretty ******. So what is the proper way to get someone to give a crap about this???? Obviously neither side is "deeply concerned" or the problem would be fixed. I would imagine the patients would be deeply concerned. I also don't want to jeopardize anything with my schooling. Like get in the news and be known at a rat/troublemaker or something. Is there any HIPPA hotline to call where people give a crap or is this just the norm?