Updated: Published
Okay, so last night at 2am, it was only myself, an LPN, and one MHT/aide on a floor with 22 male patients. At 3am, we were supposed to get another aide; a guy who normally works 7am-3pm but picked up an extra day and agreed to work 3am-3pm today. So when I came in to work at 11pm last night, this extra MHT was ON MY LIST to work. It wasn't a "oh, you just might have an extra person come in to help you at 3am." No this guy was SUPPOSED to work. My UNDERSTANDING, was that he was SCHEDULED to come in at 3am and work!
3am rolls around... 3:15... he hasn't shown up. So I call the house supervisor and have trouble getting a hold of her. Finally I get her at 3:30 and tell her that this aide has never shown up. "Oh *long pause*... okay, I'll call him".
She calls back a few minutes later. "Scratch him off your list, he's not coming in". That's it. I was mad, so were the other two staff but whatever... mornings are crazy busy with having to get everyone's vital signs, serve coffee and juice (yep, psych), get finger sticks, chart vital signs, chart how long everyone slept, keep 15 min. checks on everybody... horrible staffing has become a way of life.
4 hours later, I'm giving report, I'm flustered... and the aide that was supposed to be there at 3am walks into the report room. He says to some of the other ppl in the room, "I set my alarm wrong.. supervisor called me at 3:30... I said, at this point I'm not biking all the way there... I'll be in at 7".
When he leaves I say "well gee, I'm glad that he can just come in whenever he wants to and that's OK with everybody". A couple of other people in the room are like "Well, he picked up extra, that's his right to come in or not come in."
So what I'm getting here is... this place has a policy that if someone picks up an overtime shift, they can apparently call in anytime and say no, I don't think I'll work afterall. Or they can come in later than they said they would, if they want to. And they are not penalized for it.
I don't quite know what to say. I mean, why even bother asking staff to work extra if you have this policy??? I've never heard of such a thing. Everywhere else I've worked, once you agree to work, you're on the schedule and you get penalized just the same if you call in without a valid excuse.
I understand that the guy picked up by the goodness of his heart. I also understand that he was going to have to ride a bike over. But the point is, if you agree to work... you agree to work!
I'm just used to places where you actually get in trouble if you call in without a valid excuse. What do I know??