Got new full time job, still working 8-10hrs prn at old job and they are still taking benefits out.

[Tiggeriffic_77, ADN]

Hello, not directly nursing related but figured somebody would have experienced a similar situation.

I started a new job in Nov 4th 2019, gave my resignation of full time status and agreed to prn status. I have now new job and benefits yet, old job is still taking out old benefits and I am getting close to 0$ every check since due to this (only working 1 shift per 2wk pay period). I did notice this on my first check statement after changing status. Payroll department then said it was her fault and she said benefits would not be taken out any subsequent checks. So I proceeded to accept that, however. now she is on leave and she only stopped the benefits from 1 check. Then the next 2 checks the benefits have been deducted again. Has anyone ever heard of getting these refunded since it was admittedly the company's error? She is still on leave and the temp payroll person basically says I will have to wait until she gets back for answers.

[Guest219794]

Generally when a company makes a payroll error, they can reverse it and back pay the person.

It sounds like you actually are referring to deductions. Some are optional, and some are mandatory. If the optional deductions should have stopped with your change of status, you should get that money back.

[inthecosmos, BSN, MSN, RN, APRN]

I would recommend seeing if you can get in touch with someone (not on leave). I am assuming someone else will be on duty for her?

[K+MgSO4, BSN]

Annemarie I would suggest changing you name and removing your profile pic.

[Tiggeriffic_77, ADN]

1 hour ago, inthecosmos said:

I would recommend seeing if you can get in touch with someone (not on leave). I am assuming someone else will be on duty for her?

Hi. Yes I went there yesterday morning and the person says it is most likely an error and she (temp payroll) would get back with me, she never called back by 3:30, I called and was told she couldn't talk and to call back in 30min. When I called back she was gone so needless to say, I will not be picking up anymore shifts there until they stop taking out money for my confirmed cancelled benefits and pay me back. It's funny too because they're already called me 2× to see if I will pick up this weekend.

[JKL33]

I would get someone else involved. She can't sit on this for 3 months or longer (however long the regular employee's leave might be). They owe you the money, assuming you completed the steps to change over your job status, which it seems like you did because the regular payroll employee did not mention other steps you needed to take when she was involved in rectifying the initial issue.

Maybe your direct supervisor and/or HR or ?? can look into it for you. I wouldn't just sit on it and refuse to work though, because the next thing is that they will say you haven't been meeting your PD requirements and goodbye.

[Mergirlc, MSN, APRN, NP]

Most HRs do refund back if something is in error....it's just a matter of how long it will take them to do so.

Do you have a place where you can log-in...like an employee dashboard? I'm wondering if you do, you can go in there and change your benefit elections to zero so there is no chance of this happening again?

[Tiggeriffic_77, ADN]

Thanks everyone, unfortunately we only have a place to look at our deductions but cannot alter them w/o payroll's intervention. I've spoke to other nurses there and they say its definitely a mistake because they've complained that even if they drop down to like 20hrs a week temporarily they automatically get disenrolled, then have to fight to get it reinstated. Something is very wrong with the situation and I doubt I am the only one that has been having issues with this temporary payroll person. Just have to keep showing up and possibly go to corporate to resolve this.

[Lunah, MSN, RN]

Payroll can fix it, just stay on them. I transitioned to a PRN role at my old job and it took them a month to flip me from full time to PRN, so of course I got a whole extra paycheck full-time paycheck in the interim. They were able to adjust it back and then pay me for the hours I actually worked. It took some time, though. I left full-time employment in September and we finally got all the kinks worked out in November.