Who is GENERALLY more of a "PAIN"?: Co-workers OR Patients? - page 5
I know that there is trouble with BOTH sides.....but generally...which "group" makes your job more stressful? The patients, or the other employees themselves? How so? Patients= family, visitors,... Read More
Jun 24, '09Occupation: Registered Nurse Specialty: 12 year(s) of experience in Psych, Med/Surg, LTC ; From: US ; Joined: Nov '05; Posts: 1,734; Likes: 755Quote from trustsupplyguyThere is one of these nurses where I work. Sadly, she has caused many nurses to quit and I blame the short staffing on her. If she didn't chase all of the new nurses away, there wouldn't be staffing issues. Higher ups know all about her, but refuse to say anything to her b/c she has been there 20 years and is otherwise a great nurse. I can't stand her. I cringe getting report from her. She is pure toxic. She will even hide pt creams/lotions and that so that the off going shift can't give them, but will then say the next day "I wonder how mrs. jones got her cream last night when it is still sitting over hear behind the computer monitor where I left it yesterday. It is signed out... Oh well." She does that to all of the new nurses.Perfection Bullies (PBs) are the worst type of toxic co-workers. They start the shift all stressed out, and expect everything handed to them on a silver platter. They are especially hard on new nurses. Everywhere I've worked I've encountered one, and I even had one as a teacher when I was in nursing school.
The PB where I'm at now got booted out of the medical unit, and now she's on the psych unit. When I first started, she reamed me in report for not having prepared her clipboard. After that, most of my co-workers started telling me not to feel bad, because they too have been victims of this toxic co-worker's bad attitude. It was like a rite of initiation, and now I was part of the group.
This type of co-worker explains the meaning of the saying, "Nurses eat their young." PB's create a hostile work environment that leads to poor communication, increased errors, stress, poor morale, and higher turnover. I'd rather deal with patients or family any day! They may take up more of my time, but they usually respond well to respect and reason. PB's, on the other hand, are highly irrational, and you are stuck with them!
Jun 24, '09Occupation: PACU Specialty: 11 year(s) of experience in M/S, ICU, ER, PACU ; From: US ; Joined: May '08; Posts: 16; Likes: 25I have to agree with the vote for the co-workers. I have a strong work ethic and although I know we are not all cut from the same mold, I can't stand sub-standard care either. There are a couple who think coming in on time means within a half hour of when their shift was supposed to start. If they can't answer or read their email they think they are having a bad shift. If a patient's monitor is beeping because their sat is 78% or they have had a run of VTACH, they are put out that they actually have to get off their lazy a-s-s-e-s and do their job.... Ugh, I hate that.
Jun 25, '09Occupation: LPN Specialty: 8 year(s) of experience in Nursing Home / Prison / Hospital ; From: US ; Joined: Dec '08; Posts: 27; Likes: 54Where I am now, it's management for sure. Get out on time and get all your work done is the rhetoric from management. To many people to take care of (like 20+) and not enough people scheduled to work. Management decides we don't need that much help scheduled. Works out great when someone calls off too (like everyday on every shift) which equates to even less help. Oh, and by the way, here's more work we need you to get done. Sorry ya lazy sonsabiotches, I'm gonna get all my work done THEN clock out. Don't like it, then come and help us on the floor. What's that? You're not gonna help? Then shut up and get out my face! If I have admits, /\ in condition, orders coming out my arse, or any of a 1k other incidents that seems to happen, I'm finishing up my work before I go home. No dumping allowed. But before I sit down to do that mountain of paperwork, the people are going to be taken care of. Swear I'm not a bitter person, but dayum. It's dayumed it ya do and dayumed if ya don't! Oh and, would you like to work a double shift tomorrow?
Jun 25, '09Occupation: RN/Staff Nurse Specialty: Ortho, Neuro, Surgical, Renal, Oncology ; From: FL, US ; Joined: Feb '06; Posts: 22; Likes: 18Coworkers. They're overworked and overstressed
Jun 25, '09Occupation: RN in Internal Medicine Specialty: L&D, Family Practice, HHA, IM ; Joined: Jan '06; Posts: 76; Likes: 110Thank God for this thread! My own "pick for the pain" is management. Coworkers are generally good where I work, patients can be PITAs but, like an earlier poster said, are gone within a short period of time.
Management on the other hand....they make you go to classes where you learn about customer service but don't bother to put the philosophy in action themselves when it comes to treating their staff (everyone from the front desk to triage to RNs to secretaries) right, overwork the staff and underpay them, don't clock in or out and spend their time chatting on the phone and not hiring temp staff when coworkers are away and then ask you to do more, more and still more, without realizing what this does to morale and how it contributes to the turnover rate and shortages.
...which is why I am looking for another job!Last edit by ShifraPuah on Jun 25, '09 : Reason: Clarification
Jun 25, '09Specialty: 2 year(s) of experience in Med-Surge, ER, GI Lab/Scopes ; From: US ; Joined: Mar '09; Posts: 48; Likes: 67Co-workers who are family to patients.
Jun 25, '09Occupation: Medical Biller/ Hospital Accounts Poster Specialty: 12 years exp in corporate healthcare ; From: US ; Joined: Jun '09; Posts: 156; Likes: 46Co-workers OMG!..its like leave your problems at home! don't bring them to work and take them out on me PALEEEZZZZ!!!
Jun 25, '09Joined: Jan '09; Posts: 4; Likes: 1Family members are really the worst. They doo not want their family member in pain to get medication, they interfer all the time with the care of the patient. I understand that not all nurses are created equal but when they have a bad experience with none person and it might not even be anyhting to mention than they start watching you like and make your life miserable. they call adminsitration on a dime and cause more p[roblem and paper work. I wish they would let us do our woprk and trust us. All of us get up in the monring with the idea top do a good job. Things happens whihc may cause us top detour but the main idea is patient care. We care otherwise we would not have become nurses. Nursing is very stressfull with staffing ratio outrageous and with more and more sicker patients and more demanding family. It is not going to get better, Give the nurse a break, please!!!!!!!!!!!!
Jun 26, '09Occupation: ICU Staff Nurse From: PH ; Joined: Feb '08; Posts: 18; Likes: 2co-workers definitely.. especially rumors that go around like mushrooms..
TSSSS... patients and relatives I can handle. co-workers... ugh
Jun 26, '09Occupation: Registered Nurse Specialty: 12 year(s) of experience in Psych, Med/Surg, LTC ; From: US ; Joined: Nov '05; Posts: 1,734; Likes: 755Quote from arwen_elevenI hate rumors... Especially when they are far from true.co-workers definitely.. especially rumors that go around like mushrooms..
TSSSS... patients and relatives I can handle. co-workers... ugh
Jun 26, '09Occupation: Care Aide/Unlicensed LPN (I give meds and perform basic nursing tasks and assessments) Joined: Jul '08; Posts: 103; Likes: 88Patients are a non-issue for the most part. First of all, we all decided to pursue healthcare knowing full well that we would be dealing with very sick people with multiple challenges. If they are seeing us, more often than not they need our help (in some form). Second, as pointed out, when people are ill, you have to expect that they will not be at their 'best'. And that should be expected.
However, it is frustrating to have that odd person who is "non-compliant" (I hate that old outdated term but it sums it up best) and refuses to listen to medical advice. Anyone who has seen a person with COPD/asthma/cancer, etc outside smoking away can relate.
Co-workers are a mixed bag. Some are amazing and you absolutely can't believe that you work with such talented and skilled people. Others you wonder about how they passed school (or their criminal record check for that matter).
Although each population of healthcare staff has their bad apples, it seems like nursing has both some of the best and some of the absolute worst. I know RT (Respiratory Therapists) and those in other tech positions who don't seem to have the issues that nursing has.
As long as people are friendly yet professional, knowledgeable yet approachable, etc. I am happy. That said, I primarily am a task oriented person (I prefer data, facts, protocol, procedures, and numbers to people), so it's important to me that people do things correctly. People in healthcare should never cut corners. Lazy=unprofessional.
I know everyone on here wants to slap visitors (see concurrent thread), but the reality is, most families of those dealing with an ill/dying loved one don't handle it well. And that should be expected. Those in healthcare see death/suffering/pain/illness every day, and from a detached standpoint. I know a lot of nurses and doctors who make horrible patients, and family members/visitors as well. The fact is, most people know nothing about what healthcare workers actually do, and since nurses don't really have a defined role, nothing is *technically* out of a nursing scope of practice. Whereas an MD diagnoses and treats diseases, and an RT helps the MD diagnose, treat, and manage respiratory issues (here in Canada RTs have at least 3-4 years education and can assist in diagnosis), nursing is very broad. Anything that can assist the patient to achieve a 'state of highest functioning for optimal health' (insert nursing theory x) can be a nursing task. Nurses are seen as the 'go to' people as they have such as broad scope, so it's not surprising that when someone is looking for a glass of water for Mummsey, they come to you. Add that on to any emotional state that they may be feeling (guilt, frustration, anxiety), and there you go.
Again, by far co-workers seem to be the issue for most people.
Jun 29, '09Specialty: 15 year(s) of experience ; From: IT ; Joined: Dec '08; Posts: 278; Likes: 118AgreedLast edit by *guest* on Aug 24, '09
Jul 2, '09Joined: Apr '09; Posts: 13; Likes: 19Quote from leslie :-Di pick coworkers...
although i'm pretty sure it's me with the problem.
i just cannot overlook substandard nsg care, and go nuts when a coworker doesn't aspire to the same set of standards.
pts and families don't bother me.
sure, they can drive me nuts, but that comes with the job...
so i am psychologically ok with it.
just have never been able to accept avg or < w/nsg care.
You have put my thoughts into words...exactly! When I go home very stressed out, 99.9% of the time, it's because of the co-workers who didn't do their jobs either properly, completely or timely. Or...as very often is the case, just didn't do it...period. We sign on for dealing with patients, visitors and families, but I had no idea I was signing on to work with so many people in this profession who simply just don't care enough to do a good job.