Was I wrong?

Nurses General Nursing

Published

Bear with me for this is going to be a little long. I was covering part of a shift for a co-worker on my scheduled day off. The shift was 7am-730pm and I was working 9 to 3:30 for her on the regular med-surg floor(I work Neuro med-surg normally).

I came in and my co-worker gave me report on her patients and then she left. She told me she did everyone's vitals and morning meds so everyone was set that the only thing she asked me to do was to give her sickle cell patient her PRN morphine. So I went in and accessed the patient and the poor girl was clenching the side of the rails squeezing her eyes shut she was obviously hurting. She was admitted for pain control and dehydration. She had orders for morphine 6mgs IV q2hr. Oxycontin 40mgs q8hrs, ativan 2mgs IV q6hr she also had prns for benadryl and zofran forgot the dosages though..probably 25mgs and 4mgs respectively. So I went in and gave her the morphine and she said it hasnt been working and the other nurse was supposed to get an order for something else. The other nurse made no mention of this to me so I called her doctor.

I spoke to the resident and he was open to my suggestions so I suggested this patient would be a good candidate for a PCA since she was requiring PRNs Q2 and wasn't getting much relief from that I thought a PCA would be good for this patient. Not to mention most sicklers I get on my floor are on a PCA and do well. So I got an order for a fentanyl PCA and the doctor also ordered toradol 30 IV q6 and a one time dose of IVP fentanyl 50mcgs to break the pain she was in since the morphine didnt help and to hold her while I was setting up the PCA. So I gave her the fentanyl and toradol and just after that she said she was feeling a bit better. I gave her the PCA and about an hour and 15 minutes after I set it up for her she was up and sitting in a chair watching TV and drinking cranberry juice where before she was clenching the rails looking(and feeling I am sure) like death warmed over. She was smiling and thanked me and reported her pain down to 3 when it was a 9 before.

Now this is where the trouble started. My co-worker came back shortly after 3:00 to finish the rest of her shift. I gave her report and of course told her about her sickle cell patient how the morphine wasn't working and how I got her a PCA. My co-worker went ballistic on me. She told me this patient was a known drug seeker and scammer how she comes in the hospital all the time for narcotics and 3 hots and a cot and she was going to do everything in her power to get the PCA d/c because she wasn't going to cater to this addict when she had other patients with real problems to deal with. She was also mad that I didn't call her and consult with her about getting HER patients meds changed. I was just covering I should have just followed the med orders and she would be the one calling for order changes not me.

Am I losing it or am I really in the wrong here? This patient was obviously in genuine pain and with a sickle cell diagnosis I would rather treat faked pain then not treat potentially real pain. Also she didn't say one word about this patient being a seeker. She actually asked me to give her patient the morphine. I dont think anything is wrong with calling and getting a patients order changed that was visibly in distress. Its not like I was covering a lunch break. According to this nurse I should have made this poor patient wait 5 plus hours in excruciating pain for her to get back. I also didnt see any drug seeking red flags. She wasn't asking for any of the double D medications(demerol or dilaudid) she wasn't reporting 10 out of 10 pain while laughing on her phone and scarfing down trays of food and her HR was 110..she was in pain.

What would you have done? Would you have waited for your co-worker to get back or would you have called for a different order?

Specializes in Hematology-oncology.

I'm going to echo everything that was already said. YOU were the one clocked in, and it was YOUR license taking care of those patients. 6.5 hours is more than just "watching" or "covering" patients for someone.

As for what you did, that was absolutely the right thing. Our patients with sickle cell crisis have Q 1 hour pain level assessments for the first 24 hours of admission, and we call the provider with any uncontrolled pain (which you did...awesome job!). The provider uses that information in the context of their history with the patient, and their ongoing exams to decide on the best course of care. Based on the orders you received, the provider clearly agreed with you that the patient needed better pain control.

Sometimes when patients have a history of positive drug screens or IVDU, clinic MDs will consider the reticulocyte count when planning treatment. When it is high, those patients are admitted, and their pain is treated per protocol.

Again...good job. I agree with other posters that you may not want to cover for that nurse again, as it sounds like she is a control freak. But for this patient's sake, I'm glad you covered on that day!!!

Specializes in Critical Care and ED.

Your co-workers behavior is despicable. You absolutely did the right thing. Nurses who judge chronic pain patients disgust me. I would report it to your manager and suggest that she enters some kind of education reinforcement program as she obviously doesn't grasp how to nurse pain in her patients. She should not be allowed to continue this behavior....how many people will she hurt? This kind of ignorance has no place in nursing and deserves a severe reprimand. What she is doing is harmful and the reason why so many pain patients are distrustful of healthcare providers.

Specializes in Med-Surg/Neuro/Oncology floor nursing..

Thank you guys. I will definitely NOT be covering for this nurse again(though maybe its better for the patients if this nurse isn't around much). I will definitely be saying something to the manager about this. I work in an inner-city hospital with a HUGE sickle cell population. It really bothers me to think how many patients have suffered needlessly in the past because of this nurses judgments. She's been with the hospital for years so sickle cell patients and chronic pain patients aren't anything that is new for her.

She was so mad though she was practically foaming at the mouth. She didn't like that I "went over her head" and got the patients orders changed. Since when am I her subordinate anyway? As far as the drug seeking patient goes she thought I should have checked the patients history which I actually did after..and this patient didn't have what I would call an excessive history. Actually she had a handful of ED visits but left after receiving a couple of IV doses of pain meds. See how it works in our ED with SCC patients after 3 doses of IV narcotics if you aren't feeling better after the 3rd dose you are admitted. If you are feeling better after the 3rd dose you can go home if she was really a talented seeker no way would she say she was feeling better..she would say she wasn't feeling better to get that admission for pain control.

I don't know who made her lord and master of pain management but I will definitely be speaking to the nurse manager and the doctor that usually covers that floor just to keep the bases covered. Even if this patient was a drug seeker I would rather treat 10 fakers than miss 1 patient that might be genuinely suffering.

Specializes in Critical Care; Cardiac; Professional Development.

Not only were you NOT wrong, you were dramatically in the right and I encourage you to go a step further and escalate your concerns over what this nurse said and how she behaved. We all know that sickle cell is unbelievably painful, that they are pretty used to being undertreated for their pain and that they are at risk of being both tolerant to pain medications and written off by people with a chip on their shoulder about pain med administration. Thus behavior can seem manipulative and the entire therapeutic relationship can break down before it even gets started. Obviously you helped this poor woman a great deal.

I applaud you. Big, standing, hands above my head applause.

Specializes in Med-Surg/Neuro/Oncology floor nursing..
That was now YOUR patient, you acted correctly.

Your co-worker does not administer /or seek pain control for sickle cell patients. YOU must write Nurse Ratchet up.. and advocate for future patients.

Exactly my thoughts. She wasn't in the hospital on the clock working. Her patients were now MY responsibility. I was on the clock on the floor using my license to care for them.

Specializes in Med-Surg/Neuro/Oncology floor nursing..
Not only were you NOT wrong, you were dramatically in the right and I encourage you to go a step further and escalate your concerns over what this nurse said and how she behaved. We all know that sickle cell is unbelievably painful, that they are pretty used to being undertreated for their pain and that they are at risk of being both tolerant to pain medications and written off by people with a chip on their shoulder about pain med administration. Thus behavior can seem manipulative and the entire therapeutic relationship can break down before it even gets started. Obviously you helped this poor woman a great deal.

I applaud you. Big, standing, hands above my head applause.

Thank you. This patient didn't seem irresponsible or even tolerant to a huge amount of narcotics anyway which says to me that she was responsible and trying to take care of herself. Her home meds were nothing crazy she was taking oxycontin 40 TID at home with oxycodone 15mgs for BTP q6hrs PRN. That isn't anything ridiculously high. Ive had patients both with sickle cell and other chronic pain patients on A LOT more meds. Ive had chronic back pain patients on 100mcg fentanyl patches with huge amounts of PO short acting narcotics for BTP. This girl just needed to break the cycle. NYC can be very cold in the winter and we all know cold can bring on a crisis for these poor patients.

Specializes in Case manager, float pool, and more.

Once you assume care while your co-worker took a break, then patient was your responsibility. You acted correctly. Well done.

Yeah you reported uncontrolled pain to a doc who decided to change the medication regimen based upon new information. All you did was give your observations to a doc who placed the orders accordingly. This is as it should be. You did nothing wrong. In fact you advocated for a patient who sounded like they were in uncontrolled pain. Good Work!!! As far as the mean-butted nurse, oh well. Its the price of doing business in our profession and you did her a proper by giving her something new to moan about for eternity. If she felt strongly about this she had an opportunity to take it up with the ordering physician. I bet she did no such thing

Specializes in Community and Public Health, Addictions Nursing.

I agree with everyone else- awesome advocacy for the patient! My other thought that I don't think has been mentioned yet, is, by actually listening to the patient and caring for her in such an appropriate way, you may have even boosted her trust in some of the doctors and nurses (aka you) who were responsible for her care.

It sounds like this wound up not being the case with her medical hx, but when you're dealing with patients who are facing substance abuse, mental illness, whatever, that trust can mean the difference between opening up and asking for help or continuing an unhealthy habit. All in all, super good job!

I would rather treat faked pain then not treat potentially real pain.

Thank you for this. You clarified my feelings on pain treatment in 12 words.

Specializes in Med-Surg/Neuro/Oncology floor nursing..
Thank you for this. You clarified my feelings on pain treatment in 12 words.

It makes me sick to think of how many patients who were genuinely in pain were dismissed by this nurse and others like her who are quick to judgment. I know the whole drug seeker and pain medicine topic has been discussed before but its like my co-worker was taking my patient potentially being a drug seeker personally(I don't think she was a seeker though). She said she had patients with real complaints and problems needing her attention. Well I did her a favor then by getting this patient a PCA. Now she doesn't have to administer that morphine q2hrs like she was before.

You did not do anything wrong. It is not you co-workers place to appoint herself as the patients' un-asked for 12-step sponsor and take her inventory.

Even drug seekers can have pain and it has been my experience that those with sickle-cell crisis get labeled more frequently, in part, because they are young. I do not believe anyone who is never going to acquire sickle cell anemia or ever worry about passing it on to their kids should sit in judgement as they do.

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