"Red Flags" of Drug Diversion

Nurses General Nursing

Published

Listmates,

My post is intended as a way of "helping" us in our work settings to possibly identify a peer or colleague who might be actively diverting drugs. None of us wants to "rush to judgement" on such a critical issue as this. To accuse or even "suspect" wrongfully is a very hurtful place to go for everyone involved.

However, the reality is that our working environment is inherent with accessibility, and availability of addictive drugs that can become a source of temptation for the Nurse who is battling her own demons of addiction.

The "list" of red flags I am proposing is in no way all-inclusive. However, I submit such a "list" from my own experiences as the once impaired Nurse that I was, with the hope that if you see such similar red flags, they are "signals" that might not be ignored.

As Managers, Charge Nurses, and Teammates we never want to "believe the worst" about our colleagues. Addiction is addiction, whether it's played out on the street corner, or within our medical settings, and within our medical settings we find it far more difficult to "believe" this could actually be happening, but it does.

I also submit this information with the hope that, if you suspect a colleague has a problem with addiction, you might find the courage to take the necessary, and proper steps toward intercepting the diversion for him/her, because left unchecked , he/she is not only compromising the safety of patients, but contributing to the progression of the disease. By "intercepting" I simply mean reporting your observations, concerns to the person you believe will be able to help.

This list is not necessarily in any particular "order" of importance, it reflects behaviors that potentially portray an underlying problem, when seen on a consistent basis:

1. Volunteers, frequently, to work overtime, extra days.

2. Uniform consists of a lab coat with pockets or clothing that is loose fitting.

3. Often "disappears" from the unit aside from expected "break times" (meals, etc.)

4. "Nods off" at the desk, or frequently c/o "feeling so tired" lately.

5. Mood changes from quiet and subdued, to suddenly being animated, charming, engaging and confident.

6. Avoids being in the Med Room when others are there, and is observed being alone much of the time (in the Med Room).

7. When alone in the Med Room, and others enter, makes a hastey exit.

8. Often "forgets" to sign out scheduled drugs until the end of the shift.

9. Volunteers to be the one to "make out new narcotic sheets" for oncoming shift.

10. Volunteers to be the one doing the Narcotic Sheet count, as opposed to the cupboard's Narcotic Stock supply at change of shift.

11. Volunteers to give your "prns" for you.

12. Volunteers to go to Nurse's Lounge and make the coffee whenever needed.

13. Has a locker assigned, but rarely uses it.

14. Often has "bruises" on top of hands, and covers them with a bandaid.

15. Appearance of bloodstain (fresh) on uniform pants in thigh area.

16. Her patients who are in pain "never seem to obtain effective relief", or are "still agitated, uncomfortable and anxious" when she claims she has "just medicated" them.

17. Shops for orders for her patients relative to pain medication. i.e., "Dr. So-and-so....the Vicodin is not working for Mr/Ms "X", could we give something stronger" - when the Vicodin had been working all along.

18. Charting reflects having "given" a narcotic injection to a patient on the day of discharge.

19. Writes a T.O. order for narcotics, but never called a doctor.

20. Volunteers to be assigned the sickest patient or patients. (who have narcotic orders in abundance)

21. Frequently leaves out details required on Narcotic Sheets.

22. Is often late to work.

23. Calls in sick more than usual.

24. Ignores, even "jokes" about the necessity of and seriousness of policy and procedure surrounding narcotic dispension and documentation.

25. Pockets multi-dose vials of normal saline (10cc and 30cc).

26. Has a "ready supply" of syringes and needles in her uniform pockets.

27. Is known to never "empty" out pockets of such supplies at end of shift and before leaving the hospital.

28. Gives conflicting information about her patient's degree of pain to oncoming shift. (on "her" shift, the patient was in "great" pain and "needed" medicating either more often, or with larger doses)

29. "Forgets" to tell oncoming shift she "just" medicated patient with a narcotic, and conveniently "forgets" to chart same on med sheet.

30. Is known to "save" partial doses of narcotics (not used), because...."patient might need it later."

31. "Wastes" narcotics without a second witness, and asks you to "please sign" at end of shift - "I was in too much of a hurry and no one was around then."

32. Distances self from management, administration, and others in charge.

33. Rarely asks "for help" from peers with regard to patient cares requiring such help. (prefers to "work alone")

This is an example of what might be observed in behaviors. There are many more I'm sure. I cannot stress enough that delicate place of not rushing to judgement, but at the same time relying on your common sense, caring concern and what your heart and gut might be telling you. If you find yourself in such a position, the better thing to do is take your concerns to even one person you trust, who will know how best to address your suspicions. You have the right and need to express your worries over such serious matters in the work place. An impaired Nurse on duty places her teammates in a very uncomfortable, and compromising position. When handled properly, the outcome for the Nurse, colleagues and patients, can be positive rather than tragic.

Good Management knows the risks that are involved when an intervention is necessary, and should be prepared to deal with the risks. (one being suicide)

I hope this is helpful information. Over a period of three years, I exhibited all of those behaviors, and toward the end, I was screaming (internally) to those around me......."don't you see what I'm doing, please, please stop me; someone help me!" And they finally did, before I could take my own life.

Thanks for "listening."

Bonnie Creighton,RN, MHCA

Mental Health Consumer Advocate

Specializes in Lie detection.
talk about timely. time magazine's cover story is called "how we get addicted". quote "even though as early as 1950 it was recognized by medical establishment that addictive behavior has all the ear marks of a disease, it continues to be viewed voluntary behavior". you might as well get used to the idea that it will always be viewed by a certain part of the population as immoral or stupid behavior. perhaps because addicts do so many immoral and stupid things. perhaps because so many people focus on results instead of causation.

oh i've been used to that for years already. my head is not in the sand. but if anyone continues to use offensive terms like "idiots" than i'm going to speak up.

as far as time magazine, i haven't read the article, maybe i'll check it out. but i can say this of the above quote, anyone that views it as a voluntary behavior does have their head in the sand. who voluntarily signs up for this sickness? who volunteers to be so sick as to turn to desperate measures for their drug/drink, who?? no one i know. no addict wants to be an addict.

i have major problems with it.

many of us don't 'use' the freedoms we have in place, but rather abuse them to a point of self-destruction.

i tire of the gluttony.

the ubiquitous plea to salvage our constitutional rights, just goes too far sometimes.

leslie

The point is that people will go to extraordinary - and criminal - lengths to obtain criminalized substances. I'd rather have an amphetamine addict take an Escatrol than something they synthesized from kitty litter and sinus medicine, and I'd rather that we don't lock anyone up for synthesizing said substance. Why? To punish them for liking to be high? How is that a crime?

Specializes in LTC, FP office, Med/Surg, ICU, Dialysis.

Wow! You listed more descriptions than one would found in any literature in this topic.

Regardless if anyone find addiction as a disease or not, it is a major problem in our profession.

Thanks for opening up a topic that is true but no one dares to discuss openly.

Listmates,

My post is intended as a way of "helping" us in our work settings to possibly identify a peer or colleague who might be actively diverting drugs. None of us wants to "rush to judgement" on such a critical issue as this. To accuse or even "suspect" wrongfully is a very hurtful place to go for everyone involved.

However, the reality is that our working environment is inherent with accessibility, and availability of addictive drugs that can become a source of temptation for the Nurse who is battling her own demons of addiction.

The "list" of red flags I am proposing is in no way all-inclusive. However, I submit such a "list" from my own experiences as the once impaired Nurse that I was, with the hope that if you see such similar red flags, they are "signals" that might not be ignored.

As Managers, Charge Nurses, and Teammates we never want to "believe the worst" about our colleagues. Addiction is addiction, whether it's played out on the street corner, or within our medical settings, and within our medical settings we find it far more difficult to "believe" this could actually be happening, but it does.

I also submit this information with the hope that, if you suspect a colleague has a problem with addiction, you might find the courage to take the necessary, and proper steps toward intercepting the diversion for him/her, because left unchecked , he/she is not only compromising the safety of patients, but contributing to the progression of the disease. By "intercepting" I simply mean reporting your observations, concerns to the person you believe will be able to help.

This list is not necessarily in any particular "order" of importance, it reflects behaviors that potentially portray an underlying problem, when seen on a consistent basis:

1. Volunteers, frequently, to work overtime, extra days.

2. Uniform consists of a lab coat with pockets or clothing that is loose fitting.

3. Often "disappears" from the unit aside from expected "break times" (meals, etc.)

4. "Nods off" at the desk, or frequently c/o "feeling so tired" lately.

5. Mood changes from quiet and subdued, to suddenly being animated, charming, engaging and confident.

6. Avoids being in the Med Room when others are there, and is observed being alone much of the time (in the Med Room).

7. When alone in the Med Room, and others enter, makes a hastey exit.

8. Often "forgets" to sign out scheduled drugs until the end of the shift.

9. Volunteers to be the one to "make out new narcotic sheets" for oncoming shift.

10. Volunteers to be the one doing the Narcotic Sheet count, as opposed to the cupboard's Narcotic Stock supply at change of shift.

11. Volunteers to give your "prns" for you.

12. Volunteers to go to Nurse's Lounge and make the coffee whenever needed.

13. Has a locker assigned, but rarely uses it.

14. Often has "bruises" on top of hands, and covers them with a bandaid.

15. Appearance of bloodstain (fresh) on uniform pants in thigh area.

16. Her patients who are in pain "never seem to obtain effective relief", or are "still agitated, uncomfortable and anxious" when she claims she has "just medicated" them.

17. Shops for orders for her patients relative to pain medication. i.e., "Dr. So-and-so....the Vicodin is not working for Mr/Ms "X", could we give something stronger" - when the Vicodin had been working all along.

18. Charting reflects having "given" a narcotic injection to a patient on the day of discharge.

19. Writes a T.O. order for narcotics, but never called a doctor.

20. Volunteers to be assigned the sickest patient or patients. (who have narcotic orders in abundance)

21. Frequently leaves out details required on Narcotic Sheets.

22. Is often late to work.

23. Calls in sick more than usual.

24. Ignores, even "jokes" about the necessity of and seriousness of policy and procedure surrounding narcotic dispension and documentation.

25. Pockets multi-dose vials of normal saline (10cc and 30cc).

26. Has a "ready supply" of syringes and needles in her uniform pockets.

27. Is known to never "empty" out pockets of such supplies at end of shift and before leaving the hospital.

28. Gives conflicting information about her patient's degree of pain to oncoming shift. (on "her" shift, the patient was in "great" pain and "needed" medicating either more often, or with larger doses)

29. "Forgets" to tell oncoming shift she "just" medicated patient with a narcotic, and conveniently "forgets" to chart same on med sheet.

30. Is known to "save" partial doses of narcotics (not used), because...."patient might need it later."

31. "Wastes" narcotics without a second witness, and asks you to "please sign" at end of shift - "I was in too much of a hurry and no one was around then."

32. Distances self from management, administration, and others in charge.

33. Rarely asks "for help" from peers with regard to patient cares requiring such help. (prefers to "work alone")

This is an example of what might be observed in behaviors. There are many more I'm sure. I cannot stress enough that delicate place of not rushing to judgement, but at the same time relying on your common sense, caring concern and what your heart and gut might be telling you. If you find yourself in such a position, the better thing to do is take your concerns to even one person you trust, who will know how best to address your suspicions. You have the right and need to express your worries over such serious matters in the work place. An impaired Nurse on duty places her teammates in a very uncomfortable, and compromising position. When handled properly, the outcome for the Nurse, colleagues and patients, can be positive rather than tragic.

Good Management knows the risks that are involved when an intervention is necessary, and should be prepared to deal with the risks. (one being suicide)

I hope this is helpful information. Over a period of three years, I exhibited all of those behaviors, and toward the end, I was screaming (internally) to those around me......."don't you see what I'm doing, please, please stop me; someone help me!" And they finally did, before I could take my own life.

Thanks for "listening."

Bonnie Creighton,RN, MHCA

Mental Health Consumer Advocate

sue, was there supposed to be a link?

getting junkies clean syringes is one thing.

providing them with a legal means of supporting their habits????

i can't make any sense out of that.

it wouldn't make the consequences of their actions, any less disastrous.

what am i not understanding?

leslie

Yeah, I totally see your point. But I think, using the same principles of harm reduction that have been the driving force behind needle exchange organizations, there is an argument to providing safe environments/safe substances for people with addictive disorders. Methadone clinics, for example, have been used for awhile. Granted, not everyone who uses these services "recovers" or even improves from their situation. But the intention is to give people the means to slowly (and safely) wean themselves from at least the chemical side of the addiction.

I have even heard of "safe rooms"--maybe in Washington? Can't remember which state this is legal in--where people can go to use their own substances (usually heroin I think). This makes it less likey that someone will make an error in their dosage leading them to OD (and of course, there is narcan readily available), and ensures that clients are using clean works. This is definitely more of a harm reduction kind of organization--not as much about recovery. At the same time, having spent some time working at a needle exchange myself, I know that these places are readily available to help people make the connections they need if they are contemplating making changes in their lives.

Many of the "junkies" I've met get hooked in ways that any one of us, being nurses, can understand. Chronic pain--something many of our patients, or ourselves, have--often leads to substance abuse. The cost and/or difficulty of acquiring prescription drugs may lead a person who has become addicted to use street drugs. I have not been a nurse long, and I've seen this plenty of times. A teenager with cancer who lost his prescription to OCs--taking heroin. It's crazy. It can happen to anyone.

I applaud this thread for acknowledging the humanity and humility of addiction--and showing compassion to nurses, or to anyone, who may be suffering from these circumstances.

The point is that people will go to extraordinary - and criminal - lengths to obtain criminalized substances. I'd rather have an amphetamine addict take an Escatrol than something they synthesized from kitty litter and sinus medicine, and I'd rather that we don't lock anyone up for synthesizing said substance. Why? To punish them for liking to be high? How is that a crime?

it becomes a crime when tens of thousands of people could be dangerously affected.

addiction spans all social classes.

can you imagine the implications of having impaired cops, firefighters, dr/nurses, teachers, parents raising kids, public servants, and the list goes on...

addictions would only worsen because the access to attain their drug of choice, has now been legalized.

what people choose to do is their own business.

but when it potentially affects others lives, then there's a responsibility:

a legal, moral and ethical responsibility.

no one will sway me otherwise.

leslie

Yeah, I totally see your point. But I think, using the same principles of harm reduction that have been the driving force behind needle exchange organizations, there is an argument to providing safe environments/safe substances for people with addictive disorders. Methadone clinics, for example, have been used for awhile. Granted, not everyone who uses these services "recovers" or even improves from their situation. But the intention is to give people the means to slowly (and safely) wean themselves from at least the chemical side of the addiction.

I have even heard of "safe rooms"--maybe in Washington? Can't remember which state this is legal in--where people can go to use their own substances (usually heroin I think). This makes it less likey that someone will make an error in their dosage leading them to OD (and of course, there is narcan readily available), and ensures that clients are using clean works. This is definitely more of a harm reduction kind of organization--not as much about recovery. At the same time, having spent some time working at a needle exchange myself, I know that these places are readily available to help people make the connections they need if they are contemplating making changes in their lives.

Many of the "junkies" I've met get hooked in ways that any one of us, being nurses, can understand. Chronic pain--something many of our patients, or ourselves, have--often leads to substance abuse. The cost and/or difficulty of acquiring prescription drugs may lead a person who has become addicted to use street drugs. I have not been a nurse long, and I've seen this plenty of times. A teenager with cancer who lost his prescription to OCs--taking heroin. It's crazy. It can happen to anyone.

I applaud this thread for acknowledging the humanity and humility of addiction--and showing compassion to nurses, or to anyone, who may be suffering from these circumstances.

you're right.

for some, there would be a reduction of harm.

however, for more, there would be danger.

please refer to above post.

leslie

Specializes in Rehab, LTC, Peds, Hospice.

When I think about some of my wild teenage days, I can't help but think,"there by the grace of god go I" to have come out unscathed and unaddicted. I refuse to judge anyone for that reason. (And would never call them an idiot, etc.) It is my sincere hope that should this list help identify a colleague, it also helps to put them on a path to wellness!

you're right.

for some, there would be a reduction of harm.

however, for more, there would be danger.

please refer to above post.

leslie

I see what you're saying in the above post, but you are forgetting one of the basic aspects about what is known about addictive disorders--that not everyone who uses a known addictive substance will become psychologically dependent on it. We've all probably seen patients with high tolerance to pain meds--this, more often than not, is a reflection of the quality and quantity of pain they have endured over an extended period of time. With healing and weaning, these people can eventually completely stop using pain medication, and will feel better for it.

People who actually become addicted to substances to a point where they alter their behavior in order to GET their drug (ie, lying--to others and to themselves, stealing, using street drugs, etc) are those who have an underlying addictive disorder. Those who suffer from psychological illness (bipolar, depression, schizophrenia, etc) or who are having difficulty coping with the challenges in their lives are more likely to end up altering their behavior to get their drug--they're truly "self-medicating."

So I disagree that implementing programs of harm reduction like the ones I mentioned above would necessarily put everyone and their families at risk for becoming addicted themselves, or putting others in harm's way by providing public services while under the influence. Take alcohol for example--many of us like to drink sometimes. Sometimes we get drunk--it can be fun. But for those of us who do not suffer from alcoholism, we don't have to think twice about staying sober at work. That's a given. As long as we're not stupid enough to drive and we keep a few of our wits, we can use alcohol safely.

Programs of harm reduction aren't trying to open opium dens or anything. They are usually regulated by DPH, publicly funded, and work in conjunction with state health officials. They aren't unpleasant places to be, but they aren't party houses. And they certainly aren't inviting in people who aren't in need of addictive disorder services.

So, I don't think opening the door to increasing harm reduction services in the context of health care would in any way increase risks or dangers to anyone.

Specializes in ICU,HOME HEALTH, HOSPICE, HEALTH ED.

This a real and current concern where I work. One of our most liked, trusted colleagues was fired for diverting from a patient home setting. It is painful for all our staff. Management has facilitated no address due to "confidentiality" issues. One among us is a 'rehabed diverter' and is in great pain about the firing instead of rehabing. Another peer has sadly exhibited on the job drug use and possible diversion behavior for over a year, while heartfelt reports to management have been met with coldness. "it is not a mandatory reporting issue..." In my research, it is everyone's responsibility to help to protect the intregrity of our profession and to report concerns related to safety of patients and staff.

Specializes in ER,ICU,L+D,OR.
Oh I've been used to that for years already. My head is not in the sand. But if anyone continues to use offensive terms like "idiots" than I'm going to speak up.

As far as TIME magazine, I haven't read the article, maybe I'll check it out. But I can say this of the above quote, anyone that views it as a voluntary behavior DOES have their head in the sand. WHO voluntarily signs up for this sickness? WHO volunteers to be so sick as to turn to desperate measures for their drug/drink, WHO?? No one I know. No addict wants to be an addict.

True no one wants to be an addict. But for whatever reason, they did choose to take that first drink or drug. So there is at least a portion of addiction that is voluntary.

Specializes in psych. rehab nursing, float pool.
True no one wants to be an addict. But for whatever reason, they did choose to take that first drink or drug. So there is at least a portion of addiction that is voluntary.

The disease of addiction is not one of choice. No one choses to be addicted to anything, just as no one choses to get diabetes.

However the only choice one who is addicted has is whether or not while clean and sober is to not pick up that first drink, to not swallow that pill. nor to shoot up.

I just wanted to clarify. As I think that might have been what you meant.

Specializes in ICU,HOME HEALTH, HOSPICE, HEALTH ED.

I know I am still adding to a very old thread. But new issues have arisen in our office. An RN let go for diverting patient meds and another suspected. Administration is being very hush about it --except for being privately admonishing towards the staff member who first reported the diversion and somewhat cool toward other staff who have stated concerns about another team member who, for the past year, has worked ill and obviously loaded--for a while in office, also out to see patients. I understand confidentiality laws, but is it not also management's responsibility to assure staff that concerns are being addressed somehow? and acknowledge the need to process all--perhaps even review guidelines to staff in a safety inservice; or offer a support group for staff to discuss the topic of concern. The team needs something to process this and heal/move on. I know how difficult it must be to heal this problem- to effectively repair trust and rapport when these issues arise---But I don't think total silence around it helps anything except to protect the unhealthiest parts of nursing culture. I know that in our unit, ther is a mixture of unhealthy and unproductive feelings---betrayal both by the nurse who betrayed the integrity of the work we do, and by our managers who remain silent about the dismissed nurse yet dismissive about the other; saddness at the loss of a loved part of our team; confusion/anger at the harshness of dismissal of one and long tolerance of the other (who is also loved).

I have spent much researching diversion online, in an effort to understand. ANA refers to Nursing Code of Ethics to guide us--Provision 2 sections 3.5 and 3.6 clearly give guideline to us that it is "...everyone's responsibility"...to "act on and address impaired practice"-- to protect safety and the integrity of our profession. The Board of Registered Nursing guides employeers that this is not a mandatory reporting area. Further it is an honor system-- (after rehabing without report to the State Board). So very easy to get back into easy narcotic access areas of nursing. I have worked intermittently for years with a terrific nurse who diverted many yrs ago. She notes, in her career after diversion and rehab, a difficulty with peer trust and rapport when working with peers who know her history; and difficulty with staying clean while working where the history is not known and hiding that history. I would love more perspective on this. I think it is a catch 22 in high risk areas where the nurse is often using unmonitored narcotics. How can we best supported rehabed nurses, patients and the integrity of our profession???

+ Add a Comment