I’m a psych travel nurse who had a horrendous experience at Metropolis State Hospital in Norwalk, CA as I attempted to come help with Covid, putting my life at risk.
As a travel nurse, I expect to experience whatever is thrown at me. What I experienced at Metropolitan State Hospital was beyond my expectations. It was an unbelievable encounter with rudeness, hate, racism, and xenophobia.
On the first day at the facility, the staff was extremely rude to all of us who picked up to come work and help with COVID. All my travel colleagues would agree and could speak to the disrespect given to us. I thought this may not be a place for me to work and almost quit. Wanting to stay in SoCal I continued the contract.
The extreme hate began on the inpatient unit. A psych tech and I were having a talk about life. I mentioned my “gay culture” to him and he replied, “what is gay culture.” In an aggressive manner. I saw his body language change, eye contact decrease and his fists even ball up. When I explained gay culture is my lifestyle he harshly stated, “That doesn’t exist. All gay people should come to Nigeria and be killed.” I replied stating that would never happen to me and I would protect myself in any way I needed. But I was fearful and shocked that someone could say that. I never reported this but spoke to a friend about what I could do to protect gay patients in hospitals, especially a state-run facility.
The next situation happened more recently causing me to resign. The snowball effect of hate forced me to never return. A person who came over risking my own health to care for COVID patients had to run far away. I also signed a lease in Long Beach so could not even return home after such a horrific experience.
So it started on another unit where I was talking shop with this shift lead on unit 409. We were talking shop and election results. The shift lead name Dia stated, “ I support Donald Trump because he is crazy like our patients so we should take care of him like we do our patients.” Her using the word crazy to describe a person with mental illness was alarming in itself. When you hear what happened next, that doesn’t even compare. I am someone who is asked every day, “Are you Arabic or Muslim? Are you from the Middle East?”, she intensely and rudely stated to me, “All Muslims should go back to where they came from!”
I was beside myself and had to leave the office and go to another unit. I absolutely told her she was xenophobic and doesn’t take care of “crazy” people because she hasn’t moved from the desk. I reported it to the manager right away and said I can not work there. They moved me to another unit. I am unsure if any action was taken, but I highly doubt it. The manager did not take any of my information. I quit and no one from the facility had reached out to me (5 days after I am writing this).
I believe some form of justice should be served. Staff has said this is the culture of Metro and they are not surprised. Taxpayer money of gay and Muslim civilians alike find this facility and pay the salary of those who hate them and verbally express it freely. I fear for the patients who fit the criteria of what some of these staff members see less than and believe should be dead or deported.
Please respond with helpful advice? How should I move forward to get justice?