Do you chart lies?

Published

Does anyone else find themselves taciturnly encouraged by their organization to chart lies, or to put it another way, to enter fictitious information into flowsheets? Of course the organization would never want you to come out and say you are doing this, nor would they or you want to think of your little data entries in the flowsheets as not being truthful. We always seem to find ways to rationalize what we are doing.

For example, my facility requires patients in restraints to have q2hour visual checks and in the column for that visual check, you are supposed to inspect skin under the restraint, offer fluids or food, check for incontinence, and perform passive range of motion. You're supposed to check off that you did all this, every 2 hours. Now, I know damn well that neither myself nor my peers actually perform passive range of motion exercises on our restrained patients every 2 hours. Most of these patients you want to avoid disturbing at all costs or they'll start screaming their heads off or try to climb OOB. But we all check off that we did passive ROM. Some people might rationalize this by saying "well, when we change his gown we are performing passive ROM on his arms," or some other equivalent stretch of the imagination.

Another example is charting "patient was turned q2h" when they were turned maybe twice in the shift. Another big one is entering in a CIWA assessment for a sleeping patient. I'm sure there are lot of excellent nurses out there who wake their patients to perform CIWA (which is what you are supposed to do) but most I know will not wake up an alcohol withdrawing patient in the rare moments they can be found sleeping unless absolutely necessary. Yet, they all put in the CIWA assessments on time. I could go on and on, with people charting that saline locks are patent without flushing them, non existent pain reassessments, and so forth.

Do you encounter this often? And being as honest as possible, have you or do you do it? Do you feel that you have much of a choice?

Specializes in MICU, SICU, CICU.

to the OP RNdynamic,

Your thought processes seem rigid and concrete and I wish that there was an internet forum means to help you.

I hope that with experience and mentoring you will develop abstract and critical thinking.

The only advice that I will give is that you keep your judgmental thoughts to yourself if you want your coworkers to be by your side when you invite trouble

by agitating a sleeping patient.

best wishes to you,

Maggie

Specializes in MICU, SICU, CICU.
I never chart lies... I do chart approximations estimations, or round-offs as appropriate...[/quote']

A friend of my mine is a Peds ICU CNS and she does chart reviews for a legal firm in a major metropolitan area. She will has told me many times that it is a big red flag for false documentation if the charting is "too perfect."

Perfect documentation might benefit the hospital in terms of compliance but it does not benefit the nurse at all in the event of a lawsuit.

A friend of my mine is a Peds ICU CNS and she does chart reviews for a legal firm in a major metropolitan area. She will has told me many times that it is a big red flag for false documentation if the charting is "too perfect."

Perfect documentation might benefit the hospital in terms of compliance but it does not benefit the nurse at all in the event of a lawsuit.

This caught my eye. People ask me why I leave typos in my charting - as though I either don't realize that they're there or that I'm deficient in some way... The reason is that it shows that I'm actually typing it and not relying only on macro notes.

Specializes in Oncology.
How about those who chart "pleasant and cooperative" when describing a she-devil who bites, kicks and scratches. I chart what I see. I must be looking after Damian, because they aren't "pleasant and cooperative" when I get them.

I chart the behaviours, verbal abuse, etc. and very few on my unit do this.

This drives me nuts! Also, saw a patient with no eyes charted as PERRLA. Really?

In a way, I chart lies because of omissions. I don't have enough time to chart what I have done. I can get in the vitals, I/O on time. but I can't stay late to chart all the baths/mouth care/walks/turns/education/etc. I do chart stroke/warfarin education as I believe we are audited on those. But even then, my charting is not a good representation of actual care provided. Our patient ratio's need to be lowered. we need nursing assistants who care. sigh.

A friend of my mine is a Peds ICU CNS and she does chart reviews for a legal firm in a major metropolitan area. She will has told me many times that it is a big red flag for false documentation if the charting is "too perfect."

Perfect documentation might benefit the hospital in terms of compliance but it does not benefit the nurse at all in the event of a lawsuit.

This. This is what scares me.

In my organization it is VERY IMPORTANT to document exactly per protocol. For example, pain must be documented q4 or when medication is given, and then 30 minutes following iv medication or 60 minutes after oral medication is given. So if morphine is given at 2207, then we must document the results of the intervention at 2237. Period. If I document 5 minutes late, I did not follow protocol and will get an email telling me so.

Our manager does continuous audits, and any deviations in documentation are followed up with an email, and a count is kept on violations for every employee.

If I provide perfect documentation, my manager is happy, but I am sure that no one in their right mind would believe that did pain assessments at exactly the stated time, with every instance, all shift.

I generally try to document most things on hour, implying that I may not have done something exactly at 2200 (such as a turn or oral care), but that it occurred between 2200 and 2300. I guess it is ok, I haven't received any emails scolding me lately.

Specializes in Inpatient Oncology/Public Health.
Lol....restraints should almost never be used? You must not work in a inner city hospital. I put on restraints first and get an order after so I don't lose a foley, IV or dobbhoff. I've seen nurses that are passive on getting restraints and the patient almost always gets hurt. Ever sene a pulled foley before? It's not pretty.

Back to reality.....

Or TWO central lines from a groin site? Oy. With an INR above 5?

It is true that many nurses are charting on things they have not done such as turning a patient or doing a complete reassessment of a patient; the list is endless. I blame this on the new charting systems where we sit at our computers and click away on little buttons. I, personally, would rather leave something uncharted then say I did something I didn't do. I've seen it come back and bite people way too many times. It's OK to say a patient was sleeping and that's why a CIWA wasn't our charting system even has a button for that!. I encourage all nurses to chart honestly to protect their license and their patient. While we should not omit doing a task, we all do it from time to time, we need to be honest about it.

Specializes in Internal and Family Medicine.

Where do you work?? I want to make sure I never end up there as a patient . What you are describing is illegal, immoral, and jeopardizing lives. I suggest you blow the whistle on your employer and refuse to engage in further deception in your charting. Sadly... Your employer will throw you right under the bus if something untoward happens. Your license is in jeopardy not to mention freedom. Falsifying medical records is a crime punishable with jail time. There is just so much wrong here... Run don't walk to a better job.

I have been asked to remove notes from some of my charts and have had things changed or removed in the Electronic Medical Record by the doctor. I also have had a doctor copy a procedure note and add it to a chart when I was not even at work. I went to my Director of Nursing and was told to pick my battles, meaning it has been going on for years and unless I want to quit I should just keep quite. As a Nurse I have now learned to come in early and check charts to see if my name has been added. Also I went and took a class on Medical Ethics and documentation which helped me a lot. A lawyer taught that class and she let us know how to handle false documentation.

Specializes in Internal and Family Medicine.

Are you working with psych to prisoners? Balanced, sober people who are lucid don't yank out foleys... I have seen it in psych, prisoners and people with dementia of many origins. You have a rough crowd. Prisoners are usually shackled though...

Specializes in Cardiology, emergency.

We have strict rules for documentation here in Denmark too, management will of course ask for perfection but are also understanding if we need to prioritize certain things.

So while I have been tempted many times to falsify a journal by clicking iv flushed , I don't ,I leave it blank if there simply isn't time and let the next shift know why. Thankfully I haven't given in to the temptation falsify because of laziness and I find that honest documentation is the best way even if it makes me look less than perfect.... because I am less than perfect.

I think that if management shows understanding and trusts the nurses judgement with time management, falsifying records may become the realm of lazy bad nurses rather than harried / stressed nurses trying to avoid being fired .

+ Join the Discussion