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A nurse that works at the hospital recently told me that a new doctor from out of the area started recently. He is amazed that doctors still abuse the nurses in our area. He said that at the hospital he just left if any doctor spoke in an abusive manner to a nurse or aide or secretary she/he could pull out a card and tell them "Congratulations, your going to sensitivity training!" If they refused to go, they lost admitting priviledges to the hospital. WOW! Imagine that, an administration that acknowledges the important role their employees play.:bowingpur Has anyone ever heard of anything like this? According to the MD this put a stop to this behavior completely, as the doctors didn't want to waste a day (yes, a day) going to classes. How do we get something like that stared in our area?
We can write up abusive MDs where I work. I see nurses do it once in awhile, but I never see anything happen to the MDs. They just carry on.
I have seen the write-ups backfire. The complaints are not anonymous, so if you really want to get on the ****-list, write up an MD.
The write-up policy just makes the Hospital sound as though they care...."Woooo......we have a policy that protects Nurses....we're sooo caring and understanding".
What good does it do if Nurses feel scared and intimidated to fill out the forms?
We had an inservice yesterday on Violence in the Workplace, including verbal, non-verbal/implied, etc... They want to introduce this to the new orientees. I said to them "What about the nurses who have been here 25 years and are still afraid to come to work?'. No answer...they told me that we have to work from within.
FireStarterRN, BSN, RN
3,824 Posts
I'd rather see a card that says "Could you please rephrase that in a gentler way." or something along those lines. There could be a detachable stub that you removed and put in a collecting container, where you wrote down what occured. They could be reviewed monthly by Miss Manners and if someone accrued too many demerits then they go to a class.