Published Oct 13, 2018
nursinghopeful23
12 Posts
I need some advice.
I was recently called into my managers office. It was after a fall occurred with one of my patients.
As she spoke to me, she told me she was getting complaints about me. I then asked who it was and what were the issues they were bringing up she told me my charge nurses were sending observations about me. She would not specify what they were saying. I of course felt incredbily dumb and caught off guard, as none of my superiors have been saying anything negative about my performance at work and I make sure to check in with them as well.
Over the next few shifts, i spoke to my different charge nurses one and one.
But none of my charge nurses could tell me anything specific and one was suprised( he said he had no complaints about my work).
All I was told was to answer my call lights and be a team player.
What is confusing is the way my manager spoke to me and made me feel as if I was making serious errors. I know for a fact I answer my call lights (unless im on the toilet or working with a different patient).
This is the second time she brought up my charge nurses complaing and several months earlier I spoke to each of them individually. And I could not get any feedback that required me getting called into the office or that there were questions about my work ethic.
At this point if I get called into the office again I am wondering if there is any way to escalate it? I don't feel comfortable with my manager and I do not feel supported by her.
Any advice!
I guess what Im saying is how am I supposed to improve if my charge nurses aren't communicating with me??? Am I missing something here?
FYI I work nights. So my manager does not get to see me work often.
JKL33
6,953 Posts
I would do whatever it takes to transfer or in some other way get away from this manager and your toxic coworkers who are willing to levy petty complaints about you and then lie about it.
Calling someone in under these pretenses without a genuine intent to correct, critique, or even discipline, is wrong. There is zero problem-solving attempt here, and therefore it is nothing more than actual bullying.
My gosh. You know I have been trying to confirm that I was bullied. I am very scared because if I try to transfer I worry she will paint an inaccurate picture of how I work.
Accolay
339 Posts
Are you in a union? If so enact your Weingarten Rights if there is another meeting.
If not union and you still really want to work on this unit, the next time your manager confronts you with a meeting, ask for absolute specific items. Get it in writing. We all have things we can improve upon, but you can't do it if your manager isn't explicit about her expectations.
But I'm with JKL- who would want to work with others, especially with a manager, who don't have the intestinal fortitude to come forward and be straight with you if they have a problem?
TessLJ
61 Posts
You have the right to be given specific pinpointed behaviors that need corrected. All the generalizations are not helpful and it's setting up an environment of mistrust. Not very good management happening where you are.
kakamegamama
1,030 Posts
I'm sorry you're going through this. I know what it feels like as I was once told that my colleagues were very dissatisfied with my work. So, I went to them and asked if they could tell me the specific things they were concerned about so that I could improve. Every single one of them denied having complained about me to management. I found out later that this sort of behavior on the part of management was the usual for this person when they were planning to get rid of an employee. And, that was my outcome. I knew though, that I was let go, not because I was not doing my work, but because of management's own issues.
VivaLasViejas, ASN, RN
22 Articles; 9,996 Posts
I once had something similar happen to me. My manager called me into the office to discuss complaints about my work, and when I asked my co-workers what I was doing (or not doing) that bothered them, every one of them denied having said anything. As it turned out, this manager didn't like me for some reason and she was making a paper trail so she could get rid of me; one morning she even accused me of giving a narcotic without signing it out, when I didn't have the keys or even an assignment yet. After more than a year of this, I unfortunately had a nervous breakdown and quit without notice. It burned my bridges with the hospital system, but it was worth it to get away from that manager. I've never been one to call every little incident "bullying", but that's exactly what this was. Thankfully it never happened again in the course of my career.
How horrible! I wonder if this is the same one I encountered.
I hope you are doing better now, and sorry you experienced this.
Tenebrae, BSN, RN
2,010 Posts
A great lesson I learned from my time as a student
When criticism and feedback is constructive it is always specific, eg nursinghopeful123 I would like you to work on X, or I think you could improve Y by doing X and Z. Constructive criticism will always leave you with a way to improve and grown from the experience
When its coming from a less helpful perspective its never specific and never leaves you with a way foward.
Best of luck OP
kmedrano
1 Post
Speaking from personal experience: GET OUT NOW. Working in a toxic, uncivil, and unsupportive environment will affect you both on a personal and professional level and this will not change overnight. Wonderful thing about nursing is that we have so many options, so you won't have any problems finding another position. You don't need that department for your nursing career! Put up the deuces and bounce girl
Kooky Korky, BSN, RN
5,216 Posts
Ah, yes. Denials of having complained. Tattling to the boss while not speaking directly to you. A weak, incompetent boss who listens to gossip and doesn't tame her immature, vicious staff.
Do yourself a favor and get out of there. Were you looking to work there after you graduate?
I guess you could tell the boss you would appreciate a written Plan for Correction or whatever it's called where you work.
Plan for Improvement, whatever. Tell her you appreciate her guidance and really want to improve and you need to know
specifically where you are falling short so you can work on those things. Let her know you would like to check back with her in a week or 2 to get an update on how you are doing. Get stuff in writing.
On the other hand, there is the possibility that asking for things in writing will land them in your personnel file, which is probably going to be harmful to you. Right now, things are just on a verbal level, which might be best for you. You will have to decide.
Be courteous and sincere whenever you talk to her. Convince her that you truly do want to excel and contribute to the success of her department.
Good luck. I hope it all works out in your favor.
Do NOT discuss anything personal with coworkers. They sound like a pack of wolves and will use anything you say to ruin you and
make you miserable. Talk about the job or only non-personal things if you have to talk to them at all. It's probably best to not ask them if they have a problem with you, as they have already shown their cards and they do not have the courage or courtesy to to talk to you directly.
Orca, ADN, ASN, RN
2,066 Posts
As a manager, I consider it pretty spineless to not communicate an issue directly to an employee, but instead to communicate it to a superior who then communicates the message. This isn't leadership, and it speaks very poorly of the supervisors who failed to communicate. My take on it is that they are so afraid of conflict that they are unwilling to address the issues personally. In that case, they should not be supervisors.