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I love frequent fliers. With most of them you have rapport built and they already know the rules and expectations.
Over the summer I was doing my clinical/preceptorship at a different hospital and one of my frequent fliers turned out to be one of their frequent fliers also. He went on and on about how wonderful I was to my preceptor lol.
Yeah, I've been knowing to give intake nurses reports on our frequent fliers. I'm a female and work on a Men's acute unit. I did preceptor on a women's unit and actually feel more safe on the men's unit. More staff are hurt on women's than men's. Women seem to be less predictable, and seem to flip a lot more easily. Men seem to be almost predictable and you can call a code or manage the situation before it get too bad. We have a lot of depressed patients, patients who attempted suicide, but are not violent on our unit. Those patients actually help keep the female staff members safe sometimes. We had 2 female staff members with the patients downstairs for dinner one night and when it was time to go one of the patients refused to go raised his hands, and was threatening to hit the 2 staff members. The other patients actually formed a circle around the staff and kept the threatening patient away from the staff until the security guards got there. They may be sick as well, but at least a few our men to not believe in hitting women, no matter what. But on the women's unit, they have not filter and do not care. Plus our frequent fliers build a bond with the nurses and tech's they like.
Mandychelle79, ASN, RN
771 Posts
Especially the ones who have a good relationship with the staff and can be someone protective (and has to be reminded to let us do our job at times)
Our census has been running very high recently. And we have one patient who really gets on everyones nerves ( and after meeting the family, its no surprise how the patient acts). I was leaving the room and another patient ( jokingly) blocked the door. I was going to play along and just duck under his arms. He moved and the other patient said to him " you had her scared" I asked him to repeat what he said in case I misheard him and he repeated it. I told him that No I was not scared and he asked why. Just then a frequent flyer spoke up and said " Shes not scared, I seen her drag someone into seclusion with one arm" ( no that didnt happen, he did see us put someone into seclusion at one time, but not by one arm). The look on the irritating patients face was priceless though.