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Nursing school conflict question:

I got a bad grade on this assignment. The question was:

A director at your place of employment has gone to your manager with an accusation that is untrue. The director thinks that your attitude at a recent meeting was unprofessional and has emailed several people in your organization stating that you are not on board with the new procedures. You recall asking questions to clarify the new procedure, but did not think you were appearing unprofessional. You left the meeting feeling that your questions were completely answered and were eager to start the new procedure. A few days later, your direct manager called you into the office to tell you what this director was saying and showed you some emails between several managers about your "attitude". What would you do and why?

I stated that I would ask for a meeting with the director and apologize. this is a manager where I work, and I don't want to be known as a troublemaker.

I got a D with the explanation "content based"

I really cant see going to HR when THEY didn't go to HR, they went to a direct manager. I guess I could have said that I would then make posters etc for the new procedure to "prove" that I am onboard.

I haven't a clue what you are asking......

Seems like you would go to HR because the original problem was how your director perceived you, and thus he/she is responsible for telling you how she feels, not the rest of the employees.

Specializes in Critical Care, ED, Cath lab, CTPAC,Trauma.

I would think they wanted more than 2 lines.

I gave more than 2 lines, that was just the statement of what I had to say. I gave reasons etc.

They wanted to know...

If someone in management perceives a problem with you do you:

Apologize and try to talk to them

Go to HR and report the issue

Talk to your manager and hope for the best

Email the person directly and tell them they are wrong

That sort of thing.

Specializes in Med-Surg, Emergency, CEN.
I would think they wanted more than 2 lines.

Funny!

Specializes in PICU, Sedation/Radiology, PACU.

Lol, Esme. I was thinking the same thing.

OP, perhaps your instructor wanted you to delve deeper into the issue. So you would meet with the director. What would you say? How would you apologize? Would you really apologize if you didn't think you did anything wrong? How would you feel about these supervisors essentially gossiping behind your back?

You know, this situation is a great comparison to your assignment. Your instructor gave you a bad grade that you don't feel was warranted. How are you going to proceed? Someone in management has perceived a problem with your homework. What are you going to do now?

I gave more than 2 lines, that was just the statement of what I had to say. I gave reasons etc.

They wanted to know...

If someone in management perceives a problem with you do you:

Apologize and try to talk to them

Go to HR and report the issue

Talk to your manager and hope for the best

Email the person directly and tell them they are wrong

That sort of thing.

Why would you apologize and then go and tell the person that they are wrong. Seems like that is a contradiction.

Specializes in Acute Care, Rehab, Palliative.

What exactly did you think you were supposed to apologize for? You didn't do anything wrong.

Specializes in Pedi.
What exactly did you think you were supposed to apologize for? You didn't do anything wrong.

This is my thought exactly. I wouldn't apologize. Actually I've been in the situation similar to what the OP describes many times. Management would come in and say "we're doing things this way from now on, does anyone have any thoughts?" And I was one of the few who would voice my thoughts and say "Actually, I don't think that will work for us" or "Actually, I think it would be better if we did this"... and then I'd get told things like "you're just complaining" or "why do you work here if you don't like how we do things?" And I'd be like A) Don't ask me my opinion if you don't want to hear it and B) If everyone who saw a problem and wanted to fix it just turned around and left, it compounds the problem. I still believe in B but when their nonsense got to the point of negatively affecting my mental health I started to care more about myself and less about everything else and put my walking boots on.

Specializes in Peds/outpatient FP,derm,allergy/private duty.

Agree with those who say they wouldn't apologize if they knew they didn't do anything wrong.

The first post references going to HR without stating directly what HR had to do with the situation. The second post somewhat clarified it but even so "that sort of thing" isn't enough to advise. The wording of your choices can be a very important clue to the type of response your instructor is looking for.

Not trying to sound picky, just explaining my perspective on it.

Specializes in Pedi.

Going to HR is also rarely helpful. When I worked in the hospital, HR was totally on management's side and they were all on the hospital's side.

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