The Unwritten Laws Nurse Managers Live By
- 20Jul 10, '12 by rntj1. Always believe the worst about your subordinates, no matter how glowing a reputation or history of competence they may have. Never give anybody the benefit of the doubt.
2. Never praise or give an "attaboy", and always discipline for any minor infractions. Floor nurses are not allowed to be human.
3. Always wield your power like the hammer of Thor.
4. Be as acerbic and abrasive as possible in all dealings with your subordinates.
5. The patient, er, customer is always right, no matter how confused or crazy or vindictive or evil they may be. Patient satisfaction scores are more important than the truth.
6. Clinical nurse leaders do not make mistakes. Only non-management nurses do.
7. Always make sure that your employees shudder in fear at the sight of you; smiling is not allowed.
8. Always be sure to forget what it was like to work on the floor with actual, you know, patients.
9. Always work your hardest to make your subordinates feel as bad as possible about themselves and their chosen career, no matter how much they pour their heart, soul, and mind into it.
Just a few tidbits I've learned from working at a world-famous magnet hospital that strives for "nursing excellence" and attracts "the best and the brightest."
My question is, Was it always this way? Why or why not? And does it always have to be this way?Last edit by Joe V on Jul 10, '12 : Reason: spacing
- 20Jul 10, '12 by GrnTea, BSN, MSN, RNi've worked for good managers and bad ones, but never anyone who was that bad. i recognize exaggeration for effect, but still...
the other thing to realize is that while managers have been staff, most staff have never been management, and they really have no idea about the pressures that mean manager is under from the higher-ups.
- 3Jul 10, '12 by amoLuciaSad to remember that many nurses have not had any mgt training as they go up the ladder. It's a position learned by trial and error (and mostly error).
It's also esp tough if they follow a 'good' one. I remember one of my bosses telling me that 'poop rolls uphill too' and that she answered to the 'higher authority' also. Made me more understanding of my managers, also that in some cases, I've 'been there, done it' too.
- 20Jul 10, '12 by Esme12, BSN, RN Senior ModeratorIt wasn't always this way.....I used to LOVE being a manager.
That sounds like the administrative meetings at a Magnet facility I used to work for.....It happened when they took the humanity out of management and went to the coporate model. Everything became about the graphs and the numbers. It became impossible to explain that people code at shift change or a dying family needed a hug. That doesn't transfer over to paper well......it's difficult to bill for that care.
It's all about the numbers, baby...sad really.