2 different issues
I work in a busy unit with many pts that should probably be on step down unit and very time consuming patients. I go about tasks by prioritizing them. Sometimes that means someone has to wait a few minutes for their prn pain/nausea meds( that they tell you hours in advance they will need on the dot) or for something else etc. I have had a few pts go on and on about waiting. IF they are throwing a tantrum or being rude I have said in moments of extreme frustration, " you are not my only patient." Only a few times and I don't feel bad about it at all. This was to drama kings and queens that had frequent tantrums with all staff on shifts I was running my butt off. We also tend to get a lot of personality disorder types and frequent flyer drug seekers. has anyone else used that line?
The other night I was in one pt's room for 30minutes. When I came out someone told me another of my pt's needed pain meds. I went and got them and the pt was livid and started going on and on. I understand but no one told me while I was in the other room, I got them asap when I found out and one of my coworkers ( A NURSE ANSWERED THE BELL) should have gotten them or told me . Not waited 30minutes.When I came back she was sitting at the desk online..... I said to the pt, " I am sorry you had to wait but I was in another patient's room and was not told until 2 minutes ago that you needed pain meds." I usually keep my mouth shut but HAVE HAD IT with the lazy staff I work with and taking the blame for things I have NO control over or even knew about. IF I answer a call bell of another nurse's pt, I deal with it or let the other nurse know asap if I am busy. I don't answer the bell and wait 45 mins at the desk until s/he comes out of doing a dressing change and trach care and tell them , " room 456 wants zofran." ugh
Apr 18, '13
I have explained to both patients and family members that I have more than one patient to care for and cannot instantly appear when they ring the bell. Where I work if you are busy then whoever answers the bell will give the pain med.
Last edit by loriangel14 on Apr 18, '13
Apr 18, '13
We have 2 extreme attention seeking patients both in the same room at the LTC!!! When you are "obviously busy" with one of the patients in the room the other patient in the room is well aware of that fact. It doesn't matter to them. They each cuss you out whenever you are busy with the other patient demanding that you stop what you are doing and attend to their needs right now.
Last edit by Blackcat99 on Apr 18, '13
: Reason: spelling