I am a director if a medical surgical floor. I am proud if my floor and all the disciplines that work there. Today a patient made a complaint about the young girl that cleans the patient rooms. She is very kind girl and engages in conversation with the patients. She is often positively mentioned by other patients.
So the nasty old bat complained that the young girl is inappropriate. She talks about stuff and asks questions that are none of her business. She commented that a monkey could do her job and why do we hire people with accents that can't speak correctly. And why they lack education. And she needs to shut her mouth and do her job!
I am so appalled by her ignorance and downright rudeness.
Really!!!!