Today I had a pt. who was A&O x3. The nurse giving me report (this was a pt. transferred to me from another unit) said they like to push their call button. They will push it to tell you that they are going to watch a show on TV. As soon as you walk out of the room, they will push it again to tell you they are watching TV. So I got the pt settled in, do my assessment, etc. I walk out of the room and they put the call light on. I walk in and ask what they need. The conversation to follow goes like this:
RN: Your call light is on, what can I help you with?
Pt: I don't need anything.
RN: Did you push it by accident?
I leave the room after asking if there is anything they need once again.
5 minutes later... the call light is on. As I walk into the room I see them holding the call buttin and then putting it down real quick. It was intentional that they pushed it. Repeat above story. Then repeat it again, and again. Then again with the PCT, and another RN, then another PCT. You get the story. I feel like it was a game to them, but it could end up with them getting hurt because nobody wants to answer the call light if they are abusing it.
What do you do? How do you set limits?? Is there another way I can approach this??? Any help much appreciated.