Fellow DON's....I need some advice please...

Specialties LTC Directors

Published

Hello all,

I am new to this forum and found it by searching for hours...It seems to be filled with fellow leaders in nursing like myself and I am in need of some guidance, advice, or whatever you can offer a struggling DON.

I have been a nurse for nearly 20 years, and have worked in LTC, Acute Care, CCU, ICU, Disease Management, Travel Nursing, etc, and have now "settled down" with a job that I always wanted to do. I am the DON of a LTC Skilled Nursing Facility in WI, and within a non-traditional nursing management model. My facility is a 120-bed facility, and I have 3 MDS Coordinators who are to be unit managers as well. I have been in this role for 9 months now and have worked consistantly 60-70 hrs per week, and am on call 24/7. I have always been very efficient, a leader, have great organization skills, have managed and worked as charge RN in nearly every job I have had and this one, I have to say, is about killing me!

The responsibilities of our jobs are certainly broad and time consuming, but what I have been handling seems to be the job of more than one person. Here are a list of my responsibilities which I am sure will not be all inclusive.....

-Staff Development and Education (In-services monthly & Nursing meetings)

-Behavior Med Management and roundly with Psychiatrist Bi-monthly, TD screen management, etc.

-Hire, recruit and evaluate all nursing staff

-Infection Control (to which we just recieved an level L F-tag during our influenza outbreak), Epidemiology within my monitoring, ensuring adherence to McGeers criteria and CDC, etc.

-QA daily of behavior charting, Summaries, Incidents, Falls, MD Orders, New admits, Symptom Pursuits. QA weekly of Med rooms, passes, accurate charting, follow up with SO/MD's, etc., etc., etc.

-Daily MD rounds (we have MD's in our building for about 4 hours per day), and monitoring for accurate and compliant Mandated visits with each resident.

-Nutrition Risk Committee, Skin Committee, Behavior Committee, Medicare Committee, Falls committee...Chair of all of them..

-Required to staff (despite being salary) to improve PPD numbers one 12 hour shift per 2 week schedule

-PPD management with numbers that seem impossible to reach, in addition to staffing with the help of a scheduler (Thank you Jesus!)

-Employee Infection Control

-Immunization of Staff of TB, Hep B, FLU, etc, as well as Residents and keep current daily.

-Troubleshoot with staff and be available 24/7 for any nursing concerns, and resolution of conflicts

-Medication error investigations and re-educations

-Discipline and re-education of all nursing staff.

-Deal with and resolve resident and family as well as staffing complaints.

Now, I am sure I have forgotten something, but I feel like I am doing the job of at least three people, work everyday at home, and have now been written up 4 times since October by a brand new 23 year old new grad NHA with no medical background who needs to tell me everyday that she is my boss. I am undermined by one of my MDS Coordinators daily who was once the DON, and have a brand new nurse recently hired into one of the MDS roles (not by me mind you), and another who rarely checks her email or mailbox. I rarely get office time until after 6pm as I am out there on the floor with my staff, educating newer nurses, and attempting to understand the lack of professional accountability throughout my staff (especially seasoned and experienced nurses), and when I do get an hour or so in my office, it is to listen to a million messages and return phone calls.

I am now completely spent, sleep about 4-5 hours per day and one day a week on the weekends I sleep all day (literally), just from exhaustion. I had exactly 30 days of training from an interim DON who had never been a DON and truly have learned it all on my own.

Can anyone out there, tell me I am nutz, or tell me that this is the reality of a DON job?! Any advice would be helpful, or even just telling me to quit whining would be sufficient. I am paid fairly well, but at this rate making about $10 buck an hour, and my kids and husband (who I thank God for everyday), are surprised when I come home before 9pm....and I go in at 6 or 630 am!! Help, as I am at the end of my rope for sure.

Looking so forward to your responses.

Michele

Specializes in Geriatrics, WCC.

I know of many DON's that have also been in that same situation. Sad that a lot of it come down to budget and dollars. Good luck in the future. I also live in WI and have been a DON for over 10 years.... an been doing travel interim DON work for a bit now.

It has gotten to the point where we need to watch "celebrity apprentice" to survive as nurses and learn from them .Undermining and throwing people under the bus are widely accepted.Nurses have never supported each other . It would be an interesting study . Regardless no one should work 70 hours a week. Look for a nice job with two keys points. You should feel happy and grateful to go to work. You should not have fear shrouding you . You should feel fulfilled as if you are doing more than earning a paycheck. Good Luck!!

Thanks to all for your support and kind words. Truly appreciated here! :) Today, I feel better than I have felt in 9 months!! A huge weight has been lifted off my shoulders to say the least.....and I have a phone interview in 30 minutes.

Specializes in LTC, assisted living, med-surg, psych.

This is a blessing in disguise. I'm afraid to think what might have happened to you if you'd stuck it out another few months......I've seen DONs have complete nervous breakdowns because of this sort of pressure. Actually, I had one myself at a job that I knew after only a few weeks that I'd made a terrible mistake in taking. I lasted exactly three months and I STILL have nightmares about that place. {{{{shiver}}}}

I wish you the best of luck in finding a new job. You're going to be OK....all you need is a supportive environment and you'll shine!

Specializes in Gerontology, Med surg, Home Health.

I hear from other DNSs that this is becoming commonplace. If you resign, the company accepts immediately and walks you out. Too bad the last time I resigned I had to stay my entire 4 week notice. I asked them politely to walk me out, but they declined. Let us know how your interview turned out.

Specializes in LTC, Hospice, Case Management.

Today was my last day at current employer. Gave notice Dec 25, started training replacement (was former DON in this building years ago and still familiar with the company) 2 weeks ago. I completely expected to be walked out at end of first day of training...by day 3 of training I was praying to be walked out. Nope, had to wait until today!

To the OP - I agree with the others. I think you just got sucked into a very bad enviornment with horrendous expectations. In the end, they did you a favor. Hope your interview went well. Let us know.

Specializes in MDS/ UR.

I am so glad to hear this for you. I hope you get some rest and rejuvenation. All the best and keep us informed.

Specializes in Geriatrics, WCC.

Mtessmer... how was the phone interview? I also wanted to say the UWEC's program for administrator's puts out grads that are highly regarded in the field. The biggest problems that I have heard amongst those in the business in both WI and MN is.... they push the srudents to be micro-managers. Meaning.... they are to jump right in as new grads and run their buildings and let them know who's boss. Which it sounds is what you dealt with. I personally have run across two of them 23 & 24 yrs old, they both tried to tell me who I could admit and care for at a nursing level. Sorry, this nurse wasn't having any of it. so much more to it, but you get the idea. Maybe someone needs to let UWEC to tone it down a bit with their students?

Hi all! My phone interview went very well. It was a bit difficult to relay the reason for leaving as I wasn't ready for that question. I did say that the time demands affected my balance between family and my job. I was truthful in saying the 60+ hr work weeks were becoming very challenging although I loved my job. Hopefully when I said I find the RN Case Manager role to be a crucial one in facilitating safe discharges and I am highly interested in sharing my knowledge and experience within that role. I also said that my recent experience has prepared me for the multi-tasking and diverse dimensions of a job such as the one being interviewed for so hopefully that helped and I hope they call me back! The pay is salary based with 36 or 40 hr work weeks and on call every 5th weekend. I cannot even begin to express how working 40 hours a week pleased me. Not the salary part so much BUT it was near what I was making as a DON!! WT_! Anyway, prayers would be great. I have another interview for the same position in another nearby city on Tuesday so I am also looking forward to that one. Have a great weekend all! Oh yeah, by the way, I am nearly crazy with nothing work-related to do!! lol. Strange feeling but welcomed. Resting is all I have been doing to say the least. :)

It wouldn't have been so bad had she had some regard for my level of experience in nursing and what I could have contributed had I been supported. I have learned however, that in this particular case, the madness goes all the way to the top and I truly feel that the source of it all IS the top people. A business forgetting they are taking care of people, vulnerable people. At any rate, a day out of leaving and still no regrets so that is a positive sign. :)

I was thinking about the interim DON travel role to as a temporary riding out finding the perfect job for a bit. I worked for three different agencies within my years as a nurse and should connect with them. You given me some thinking to do. :)

Well all, my interview went to well that I didn't have to wait till next week to hear anything!! They called me today and I do a second interview with the ER Manager, another RN Case Manager and the RN Case Manager Director on Tuesday!! Smilin' from ear to ear here!

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