my dtr has been complaining of abd pain to her pcp/clinic x 1 yr, only to be relatively dismissed.
(they prescribed her protonix, and drew labs)
recently, she became acutely symptomatic, results coming back as a growth on her kidney and enlarged liver.
she told me recently left a message at this clinic, to the effect of:
'you people have ignored my concerns for the past year, even though i insisted something was wrong.
if you folks don't get your **** together and respond to my immediate needs this time, you're going to be dealing with my attorney, who insists he has a strong case of neglect from your facility.'
within 5 minutes after hanging up, my dtr got a call back, and all her concerns tended to.
i was shocked (yet very happy) she did this...
i didn't think she had it in her, and 'mommy' was getting ready to intervene.
sometimes you need to do whatever it takes to be heard.
tewdles, tell her it's time to start kicking a$$.