NSO malpractice renewal?!?

[SouthernLPN2RN]

I've tried multiple times since November to pay online and over the phone and keep getting that the system is unavailable. Is this company up and running? Anyone else having trouble? I clicked a link directly from their email to me which showed a different billing page from the one on the site. I am very leery of mailing a check to them at this point.

[BacktotheBeach, ADN, BSN, RN]

Oh my gosh, and I just bought a new grad policy from them!! I hope people will chime in that they are the real deal.

[JBudd, MSN]

I've had a policy for 30+ years, they aren't a fly by night scam. Thank God I've never had to use them, my depositions have been about other people.

[CookiePB]

Having trouble renewing, too... :/

[edthern]

Just tried to renew my wife's nursing malpractice policy on line with NSO. Despite supposedly having been revamped, their site is still GARBAGE. This is not the first time. Renewal should take a few clicks and not require jumping through hoops. Log in and you get all sorts of nonsense...linking policies, NSO Marketplace (No, I don't need T-shirts, jewelry or pet supplies) and what have you and you're sent 'round and 'round to no end. Every kind of junk except for renewal (which should be right there jumping out at you). I even ended up on one link informing me it would be up again on July 24...Hello...It's August 4. NSO needs to get its act together.

[OCNRN63, RN]

Having tried for the last two days to renew my policy with NSO on line to no avail, I'm beginning to wonder if their website isn't maintained by a pack of trained chimpanzees. In fact, I'm having second thoughts about renewing with them at all...are they legit?...are they really selling liability insurance or just cranking out a phony website and phony insurance papers? Anyone can generate junk like that and scam the public.

I remember one time having major problems related to renewing my policy (nothing on my end, it was their problem), and having to talk to a very rude, unintelligible customer service agent. I wound up getting coverage through another agency, and never looked back.

[emtb2rn, BSN, RN, EMT-B]

I just send them an online check to renew. Simple, easy, cleared, renewed.

[dah doh, BSN, RN]

I still mail them a check 😉

[poppycat, ADN, BSN]

I renewed online in June & had no problem. It took less than 5 minutes.

[Horseshoe, BSN, RN]

I just purchased insurance from them for the first time. Other than not having the option to list two different jobs and specialties, it went ok.