Quote from LadyFree28
He was giving you important subjective information to help him be able to adhere to his diabetic therapy...when working in this setting the nurse is an important coordinator in helping the pt to adhere to therapy, as well as come up with strategies, despite his barriers-that's not a social worker's job, it's the NURSE's job.
The pt was communicating a real problem and was hoping for a solution.
It is certainly my job to listen
and make sure that I work closely with the social worker to help resolve the pt's issues.
The nurse is the coordinator. I do what I can within my ability, but I'm obviously not going to be the one trying to figure out housing or food stamps, etc. Then I get the expert... the social worker who does this stuff for a living and knows all about what resources are available.
To hear such complaints and to brush them off is neglectful... as sure as noting that your pt has pain and doing nothing about. That's not being the advocate we should be.
Remember, nursing is holistic.
The pt cannot be successful if they are unable to attain the tools they need to be successful with.
Personally, I'm glad the social workers follow up on this stuff. It gets stressful and complicated. I love 'em but I wouldn't want their job