If the patient comes up to the front desk and says "I have a question" or "My medicine" or "I was wondering" the lazy useless secretary automatically says, oh, hold on, you have to talk to the nurse about that" and calls me. I'm like, well who is it? so I can look at the chart and see if there are any notes. She's like "I don't know, just come see" or what do they need? "I dunno, something about medicine or they have a question." It's so pitiful how lazy she is. Doesn't want to be bothered.