Workplace violence

Nurses General Nursing

Published

So, I reported to my NM an instance of workplace violence (I was the lucky recipient of such) -- condescending, bully-ish behavior, aggressive, mean, etc. Essentially this staffperson didn't like a decision that had been made that really wasn't any of her business to begin with and because it was after hours and I was in charge, I got stuck on the receiving end of her wrath. My NM was great and took it very seriously after I wrote a very diplomatic, detailed email of the chain of events, which were all witnessed.

Well, it just got back to this staffperson that what she did was a problem. It went to her boss and she apparently at least made her aware of the complaint (not sure if she was disciplined at this point or not.) This staffperson came over to the unit and confronted me about the email and basically denied everything, refused to take any responsibility for her actions, etc. I simply reiterated what I had said in the email and said that I didn't appreciate taking abuse for a decision that wasn't mine to make and that she handled the whole thing very aggressively. She responded to my boss in an email and denied everything to her, too (I told my boss what she had said to me about what she claimed she didn't do as well.) My boss knows the whole thing was witnessed by a bunch of people and didn't buy any of it, and responded accordingly (or so she told me, and I believe her.)

My worry is that now this is going to come back and bite me in the butt.

I wouldn't have said anything but this person has a habit of behaving like this and I worry about my co-workers. I can take all the crap she wants to throw at me, but my worry is that someday she is going to do this to someone else and they are going to go home crying. It's just not cool to have to be put in that situation or work in an environment like that. Obviously I know that reporting this isn't going to be exactly popular with this person and perhaps her work buddies, but I really don't want this to continue happening.

Any feedback? Do I need to worry about this?

I disagree.

"FEAR" is the work place bullys primary objective.

Completely unacceptable to allow that to continue. The issue needs to be effectively addressed or it will continue.

I think that's what Caliotter said.

Whatever terminology we use- and though the term "lateral violence" at first seemed somewhat jarring to me- MissBecky described what happened, and it's very clear that this person's behavior needed to be dealt with, and likely would have continued unabated until it was challenged.

The term did the same to me the first time I heard it as well. I'm not a fan of it, but it's an accurate description - bullying, intimidation, and other tactics employed by persons who target others at their same level in an organization, where "vertical" (if you will) violence would be from a supervisor or someone else above you.

I disagree.

"FEAR" is the work place bullys primary objective.

Completely unacceptable to allow that to continue. The issue needs to be effectively addressed or it will continue.

But the OP did address it. Once addressed, one should be cautious but don't walk around the workplace looking for self-fulfilling prophecies or rubbing the other person's nose in something so that they are pressured into continuing the behavior or worse. Once reported, it becomes the responsibility of management. The OP asked if she should worry now that she addressed it. If she continues to worry then the bully has accomplished her ultimate goal. Go on about your job, with your back well-guarded. Not bad advice even for normal, non-troublesome circumstances.

But the OP did address it. Once addressed, one should be cautious but don't walk around the workplace looking for self-fulfilling prophecies or rubbing the other person's nose in something so that they are pressured into continuing the behavior or worse. Once reported, it becomes the responsibility of management. The OP asked if she should worry now that she addressed it. If she continues to worry then the bully has accomplished her ultimate goal. Go on about your job, with your back well-guarded. Not bad advice even for normal, non-troublesome circumstances.

Thought that was what you said - I got YOUR back! :)

Specializes in ER OR LTC Code Blue Trauma Dog.

Well have each other backs if you will. :)

My Best.

I have had to tell verbally aggressive nurses that I don't make the rules, I see that they are carried out. It may not seem fair, and it may not seem right, but it's just the way it is. If they are unhappy they are welcome to go and voice their opinions to the Director. Don't be tempted to step into an argument. Develope a thick skin, and realize you can't please all the people all the time. Stand your ground and never raise your voice. Stay focused on your mission.

I'd just like to add that bullying happens when administration allows or even subtly encourages this behavior ("divide and conquer"). It is up to management to identify and eradicate bullies. After all, they are the ones who hire, fire, and discipline. Sadly, I've seen bosses manipulated by bullies to the extent that not only do they not see the problem, they blame the coworkers.

Specializes in multispecialty ICU, SICU including CV.

Thank you all for your points. I am still hoping that I did the right thing in the end. I still think that I did -- but it makes you wonder when it comes back to you and there is all that denial that it didn't happen. I just don't understand how people can defend themselves in these types of situations and not take responsibility for their actions, I guess, so I am sort of bewildered by the whole thing.

I do really appreciate the OSHA link, I am going to take a peek at it right now. Thanks.

You did great- bullish behavior like that should have no place in the work environment. Now we need more people to act on this and report more.

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