Working with angry unstable incompetent RN

Nurses General Nursing

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I have read a couple of previous posts regarding incompetent and unstable coworkers. I have worked the night shift on a pediatric unit with this one other nurse for over 3 years now. She got her nursing license in 1980 and then practiced for a few years as a visiting nurse in Alaska. She then went into the corporate world until 2004. She took a refresher course and my NM hired her instantly to fill a void.

The problem is she has no recollection or retention of information. Every night she asks me a basic nursing question. She has asked me recently how to assess bowel sounds, she wanted the CNA to hang her meds and do her assessments, she did not know if a post inguinal hernia pt would have an incision!! This is only the tip of the iceberg. Her lack of knowledge is only compounded by her attitude. She was surly for years. She makes no effort to retain or learn nursing information.

Her attitude has recently become very manic. She is calling the unit at all hours to see what is going on, she has become very animated and uses loud foul language on the floor (it is a peds unit). She has a terrible temper and recently went off on a secretary to the point the witnessing nurses on day shift paged the manager out of a meeting. Unfortunately, the manager arrived after she was gone.

I have reported many instances to my manager and little is ever done. For some reason, she has a soft spot for this individual and does little to correct her behavior. On learning of the recent tirade she did on the secretary, my manager gave her 10 days off -- and since it is the holiday season, she got to be off her required holidays and have a lovely week off at a time the hospital restricts vacation. This is also paid time off.

Upon learning this I went to my manager and her manager with a documented list of this nurse's proffessional and employee lackings. She is chronically late for work and has not been giving meds because she said she was too busy at 5am, so the day shift could do it at 0730 or 0800. She was not busy and all my meds were given.

I know I now need to continue to document all her incidents. I do not know if any further action will be taken. But now I have to work with her when she returns later this week and I am sure she will have it out for me. I know she is aware many of the accusations came from me. I am nervous since it is just her and I on the night shift. What can I do?? I am nervous she will confront me in her raging anger and I am also worried she will just continue on her way without much repercussion since I don't think my manager wants to be bothered with filling this position. Should I leave or transfer?? Continue documenting or go higher up the chain-it is a large metropolitian city hospital?

Help!:uhoh3:

I recently had a very similar experience, although I work in an adult ICU, I, too questioned whether or not I should just leave and I also had to work w/ this nurse alone. I had 5yrs exp. she had 15... this is a very tough situation because noone likes to have animosity with the person standing beside them especially in emergent situations. I documented and gave to supervisor and PRAYED... put my notice in... cried...and in the end more than one person had made the same complaints, she was put on probation and bcame flusterered...in the end she just didn't show up...if you love your job and pt's,don't allow her to change your job and life. Pray... and the answer will come.( I hope I don't offend you by telling you that) My thoughts are with you while you struggle with this.

Specializes in Pediatrics.

Things have happened with pts and she manages to squeak out of trouble. I have corrected her many times, catching her errors before they happened or telling her the right way to do things. She had a bad infiltrate of an infants hand, so bad the skin was sloughing off, but she somehow convinced the parents and the manager it started on the previous shift. Bottom line was she wasn't checking it q hour like required. But somehow she gets by..

We are just lucky nothing life threatening has happened yet. I have told my manager that I fear it will and she just nods....

Specializes in Pediatrics.
I recently had a very similar experience, although I work in an adult ICU, I, too questioned whether or not I should just leave and I also had to work w/ this nurse alone. I had 5yrs exp. she had 15... this is a very tough situation because noone likes to have animosity with the person standing beside them especially in emergent situations. I documented and gave to supervisor and PRAYED... put my notice in... cried...and in the end more than one person had made the same complaints, she was put on probation and bcame flusterered...in the end she just didn't show up...if you love your job and pt's,don't allow her to change your job and life. Pray... and the answer will come.( I hope I don't offend you by telling you that) My thoughts are with you while you struggle with this.

Thanks for letting me know I am not the only one that has had to go through this. I have been backed up with many of my complaints from the other shifts, others have complained about being scared to work with her, mentally and in a clinical sense.:o

I tried to work with her to make her a better nurse but now she is out of control, with whatever is making her personality change. She was out of line with some of our doctors and residents recently as well.

I am not offended by the prayer suggestion, thanks, I think praying is always an alternative too. I don't want to leave my job, I love the pts, the facility and my other coworkers. But it is getting old to hear everyone always tell me" how can you work with her" and "I feel sorry for you". :o

I am hoping something is in the works from my manager and that it will cause some positive effect. I still dread working with her.:uhoh3:

Specializes in Trauma,ER,CCU/OHU/Nsg Ed/Nsg Research.

If this nurse does have some sort of mental illness, your manager is going to have to be extra careful about firing her. It may take a little more time for her to gather all the documentation she needs. Keep documenting, and present a copy to your manager. If nothing happens after that, take it higher.

If she does anything along to lines of malpractice, then go straight to the BON with all your documentation. These are someone's precious babies she's supposed to be caring for. Think of them if she even says 2 words to you.

Specializes in Med-Surg/Peds/O.R./Legal/cardiology.

Stay right where you are. I have a feeling she won't be lasting long--one way or the other. It will be difficult, but don't let her push you out of a job you love. Does your hospital do random drug screens? If so, that may R/O this issue (or not). Something about this nurse just doesn't add up to me. A lot of what you describe in her pt. care is just basic nursing and common sense. I agree with "Semperdave"---I wonder if she is a licensed nurse...

quitting, will not benefit you, the children or this nurse.

she needs help, whether it's for mental or drug impairment.

if she acts threatening towards you, DO call security and the house supe immediately.

what bothers me the most, is she has put these kids at risk.

if the nm isn't inclined to protect them, then the don, cno should know.

i can't imagine everyone being so evil, that they'd set you up rather than protect a vulnerable population.

whatever it takes, get this woman off the floor.

she's a danger to our kids.

please, do whatever it takes.

go up and up the channel, until someone listens.

contact the board.

this woman should not be a nurse.

and someone has to give a damn.

keep us informed?

i'll be praying for you and the kiddos.

leslie

If you have taken it up with hospital administration (and have paper documentation to back you up), then I am going to give you more pointed advice- find out what law firm defends the hospital. Make an appointment to speak to the senior partner. Take someone with you for support and as a witness, and can validate what you spoke to him/her about. Take all of your documention, (make sure you keep copies for yourself), and "tell it like it is". Be professional, and make sure that it is phrased to be "watching out for patient safety, and also to save the hospital a law suit from a patient that they will have to defend the hospital.

Also make it "clear", that you are keeping your documentation, and if nothing is done about this nurse that you are hanging on to your documentation to protect you in case there is a law suit, and taking it all to the BON. I would also get to further protect your self.

If this nurses goes "nuts" on you, don't hesitate to call security. Can you get some parents to back you up and make a statement on her behaviour? JMHO and my NY $0.02.

Lindarn, RN, BSN, CCRN

Spokane, Washington

Specializes in IM/Critical Care/Cardiology.
Document everything. Dates, times, specifics. Do not include your feelings or reactions or anything but strictly objective facts about occurrences that you have witnessed. That's what your manager needs to go forward. Hearsay and the like won't cut it.

At the first sign of anything untoward, call security and the supervisor stat. You have a legal right to a non-hostile work environment.

My thoughts about security and house supervisor exactly. Great advice.

Specializes in IM/Critical Care/Cardiology.
So if she's that incompetent how come something hasn't happened with a patient?

YET!!!!!!

Specializes in IM/Critical Care/Cardiology.

I certainly can understand your anxiety about her RTW after 10 days, and true you don't know the whole story, esp from her end. But when she does return, Suck it up, surprise yourself with the assertiveness you have and may not realize.

If she/he attacks you, your judgement, your patients, your coworkers, in any abusive form, acknowledge she is out of line ( with a winess), follow the posters statements to CYA. But let her know, she is responsible for her behaviour and that you are not the sitting duck warming her eggs.

She may not like it, doesn't have to be a long drawn out discussion, but if it were me I would definetly let her know, she is totally out of line professionally and you have every intention to take the best care of those little babies, no matter what it takes. And you are advocating for the patients and intend to do everything within your power to stop this disruptive, abusive behaviour. And quit trying to help her remember this and that. Sounds mean, but believe me she will Cover her own before she even thinks about you.

It may even give her a heads up "don't mess with that nurse" and she'll be the one who becomes nervous for good reason. Save your license!:angryfire

Good luck, keep us posted

Specializes in ICU, PACU.

I personally would drug test her.

Specializes in CVICU-ICU.

I agree with those posters who said do not leave. I would go up the chain of command. I would document everything and I also would report to the BON if nothing comes out of going to higher management. Also if she confronts you walk away and do not engage in any confrontational behavior, call security. If her confrontation resorts to any sort of physical agression and you have all your concerns documented and can verify that you did present this to adminstration and nothing was done then call an attorney regarding workplace violence and sit back and see where that goes.

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