Warning - Thieves

[yellowbrickroad]

Recently my wife ordered uniforms over the internet from Jasco Uniforms.

The very next day when I check my online bank account the charges were discovered in the amount of 3X$19.99 and 1X$29.99.

I called the companies that were listed and they wouldn't help me with the charges. I went to the bank and filled out the forms and about a week later the money was refunded to our account. The charges were to a computer game company and a software company in New York City. It took all morning to accomplish this. I called Jasco about the problem as I have also learned that three other nurses were hit with phony charges to their cards. Jasco really acted like it was no big deal. They took the information and said they would get back to me! Right!

I have all the phone numbers and a contact person with the extension!

My wife just called me and she has learned that another nurse got hit for $700.00

Beware!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[RNsRWe, ASN, RN]

I've ordered from Jasco in the past, probably not in the last year, but did not experience problems like this. Customer service problems, LOL, but not finance fraud!

From what I'm reading here, though, it's not Jasco's problem, but some kind of industry-wide problem. How else to explain that Marcus and Salus have the identical problem?

[kukukajoo, LPN]

Part of the problem is companies that do not have fraud prevention even though it is very available. If companies were mandated to match up the key code on the back of the cards and also match zip codes, it would be a lot harder for these criminals to rip people off.

Basically because they have no fraud protection, a person can keep trying different card numbers until they get a hit. No pin or key code needed, no need to match zip code to the card. Easy as pie.

So I put a lot of the blame on the companies who evidently don't care enough about the consumer to try to protect them.

[Cindy1008RN]

Thank you for the info. I will keep this in mind when I have to order uniforms again.

[AprilRNhere]

Jasco in my opinion is NOT well run. However...in my case it worked to my benefit. I was shipped a $400 electronic stethascope instead of a $6.99 bracelet. WHen I called to try to fix the problem...they were rude to me...refused to send me a shipping slip to send it back, and told me they'd send someone to pick it up after calling.

That was MONTHS ago. I now have a GREAT stethascope- but would NOT order from them. If they care that little about fixing a mistake in their favor..I have no confidence they'd fix a mistake if it hurt me...the customer.