The line that makes me want to hurt someone, aka 'That's not my job!'

Nurses Relations

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I don't know what it is about the holidays that makes everyone so frickin self centered, but I swear, if I hear this line uttered in my presence ONE MORE TIME I will scream. I really will.

Outside of scope issues, there is no reason to be saying this.

Acceptable alternatives, if true?

'I am swamped right now, I really can't do that.'

'I seriously don't know how to do that, and this needs to be done quicker than the time it would take for me to learn.'

'I already attempted it and failed. Someone else needs to do it'

Yes, we as nurses have a bajillion things to do and TPTB keep piling on extra things to do and extra forms to fill out. But I can't tell you how many times I've seen someone sitting at the nurses station, watching videos or socializing on Facebook, and when told about something like oh, their patient on Golyte not making it to the bathroom and having a code brown on the floor, answer 'I'll call housekeeping, that's not my job'.

In the meantime, their pt has to deal with the shame of losing control of their bowels on the floor. See the faces of people who walk by and wrinkle their noses. I mean, I'm not saying you should go sanitize the room, but clean most of it with a towel or something, your patient and their dignity will be thankful.

Or, let's say your pt has a stat lab to be done at 2am. You go draw those since it's quicker than waiting for phleb to come, right? Right?! And when you do that, you check and see if your patient also has regularly scheduled labs in the morning, cuz hey, you might as well draw those, save your patient an extra stick and save phleb extra work when they are responsible for a heck load more patients. Right?!?! Nah, you might as well leave those stat labs to be drawn with the regular labs, because phleb is coming later, and that's NOT YOUR JOB.

You know what happens when you do things you think are not your job(but really, they are)? First, your patient appreciates it. They have a competent nurse who cares more about their well-being than about socializing or making a point. Second, your colleagues appreciate it. They appreciate that you respect them, and that you saved them unnecessary work. And you know, they tend to return the favor. I've had phleb come show me a thing or two, because seriously, I swear I've seen those girls draw blood from a stone a time or two.

I just...ugh...seems like every day, for more and more reasons, I just keep thinking 'I don't want to live on this planet anymore'. Because people are just becoming poopier and poopier (you get what I'm saying). Please, put your big girl panties on, grow a pair, whatever is appropriate. Then shut the hell up and do the work. Even if it's 'not your frickin job'!!!!!

Specializes in Emergency, Telemetry, Transplant.

At one of my jobs we still had paper charting. Each (early) morning, a phlebotomist would bring up paper copies of all the labs for all the patients on the unit when he/she was on the unit for the morning blood draws. Some phlebotomists would file it in the patients' charts. Some one just leave them in a pile in the nurse's station. One nurse commented to the one tech on the unit (this tech used to be a phlebotomist) "it really bothers me when the phlebotomist just throws the reports there...why can some file them and some can't?" Well, our tech then replied "that is not her job to file them...plus she doesn't make enough money to have that responsibility."

Thankfully that nurse (who is generally not shy about her opinion) was wise enough to just walk away because a really ugly scene could have ensued.

Specializes in ICU.

I worked for 8 years at a hospital that would not allow anyone to say, "that's not my job." The xray techs, respiratory techs, physical therapists, etc., would jump right in to assist a patient to the bathroom, or into a chair, fill their water pitcher, etc. If it didn't require a licensed nurse, they could (and would) do it. Now I work at a hospital where everything falls on the nurse. Yes, I have even cleaned a few rooms here. That said, I have to admit that sometimes one just has to say, "If I am doing your job, who is doing mine?"

Specializes in Geriatrics, Home Health.

Sometimes it really isn't your job. If you go above and beyond enough times, people start to expect it. Everyone else is allowed to say "it's not my job", so why shouldn't nurses?

Specializes in ICU.

I'm on the team that says nurses should be saying "that isn't my job" more often. Honestly, we do EVERYTHING that everybody else refuses to do - even if it really isn't our job. No wonder we are all so stressed out. :(

I realise some people have a plain old attitude - though that isn't a nursing specific problem.

Specializes in Family practice, emergency.

That's not my job/patient/etc ======> Lower job satisfaction rates, decreased patient satisfaction rates, increased patient falls, increased wait times and a general feeling of cruddiness.

That being said it does NOT mean that this should all fall on the nurse. I have generally found that it's not nurses that respond this way and my favorite people are those that go against the grain... e.g., calling out for a boost and an MD comes to help, a tech that anticipated an EKG, a housekeeper that helped someone walking unsteadily to a chair. Kudos to you if this applies!

Specializes in Oncology.
Which still grates on my nerves....they are all of our patients.

No, they're not. I'm not going to jump in on the care of a patient I know nothing about and risk having something get screwed up. I'll help with basic ADL's whenever I can, but I'm not going to start answering questions or anything on a patient I don't know.

Or the one that gets me even more...that's why I'm a nurse so I don't have to clean up poop any more...if the patient and/or family needs it then, yes! It is our job as a nurse.

Or the one that gets me even more...that's why I'm a nurse so I don't have to clean up poop any more...if the patient and/or family needs it then, yes! It is our job as a nurse.

Patient? Yes. Family? It depends. Do they need directions to a hotel so they can find a bed for the night?

Or do they neeeeeeeed a Diet Pepsi from the patient fridge to the point where they're interrupting the flow of care with their incessant cries of "NUUUUUUUUUUUUUUUUUUUUUUUUURRRSEE!". Sorry, I don't respond to "woman, bring me a sammich!"

Specializes in Pedi.
Or the one that gets me even more...that's why I'm a nurse so I don't have to clean up poop any more...if the patient and/or family needs it then, yes! It is our job as a nurse.

No. If my 16 yr old patient "needs" to go outside to smoke a cigarette or marijuana, it's certainly not my job to accommodate that. And, yes, I have had patients who stated they "needed" these things before. And many of the things the family "needs" they can get themselves. I'm not a waitress. I'll happily point you in the right direction to the kitchen but if I have other patients who actually need me, I'm not making a family member a sandwich.

Specializes in Family Nurse Practitioner.
I think nursing as a whole needs to learn to say "That's not my job," more. It's the martyr attitude that nursing has that leads to nurses cleaning bathrooms while patient care suffers.

This is an interesting perspective. I have to think about this.

Specializes in Med-Surg.

Patient? Yes. Family? It depends. Do they need directions to a hotel so they can find a bed for the night?

Or do they neeeeeeeed a Diet Pepsi from the patient fridge to the point where they're interrupting the flow of care with their incessant cries of "NUUUUUUUUUUUUUUUUUUUUUUUUURRRSEE!". Sorry, I don't respond to "woman, bring me a sammich!"

Lol. Sometimes I have to stop myself from my automatic answers. We're training our toddler with manners right now. I'm so used to automatically saying 'What's the magic word?/What do we say first?/You're welcome?' Or 'Ask nicely/Don't yell/Don't interrupt' that it almost comes out with patients too.

Although unacceptable, makes me grit my teeth less when it comes from a patient than a family member.

To comment on what others have said, I do agree that there's stuff we end up doing that is nonsense. Ordering stock for the floor, unclogging toilets, fixing tvs and printers, yea, my training didn't prepare me for that.

My issue was with nurses saying that in response to stuff we CAN and are TRAINED to do. Draw blood, change patients' linens if they are soiled, God forbid putting someone on a bedpan!

But yea, I'll get right on that stuff as soon as I finish writing my patient's kid's homework assignment.

Lol, of course there are lines to be drawn, people just draw them at the wrong place.

Specializes in Med-Surg.

No. If my 16 yr old patient "needs" to go outside to smoke a cigarette or marijuana, it's certainly not my job to accommodate that. And, yes, I have had patients who stated they "needed" these things before. And many of the things the family "needs" they can get themselves. I'm not a waitress. I'll happily point you in the right direction to the kitchen but if I have other patients who actually need me, I'm not making a family member a sandwich.

What the patient thinks they need and what they actually need are two different beasts. Sure, my CHF patient thinks they neeeeeed that third pitcher of water. Their circulatory system says otherwise.

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