taped vs face to face report

Nurses General Nursing


does anyone have any information or know where i can get some on the benefits and drawbacks of taped reports and face to face reports. i have to write a paper and i am coming up empty handed. any would be appreciated.



753 Posts

Specializes in Pediatric Rehabilitation.

try JCAHO'S website..I know they have a preference


586 Posts

I personally prefer face to face just because I get too nervous with a taped, and since I am student, I know I will be leaving something out, so if I forget something I get asked by the nurse coming on.


2,099 Posts

Specializes in Corrections, Psych, Med-Surg.

Benefits? The facility does not have to pay the extra wages for the overlapping time.

Drawbacks? No ability to ask questions, gain clarification, or even to understand the words on some of these badly-recorded, low-fidelity recordings.

Obviously the benefits outweigh the drawbacks.


223 Posts

I have personally been involved in trial usage of this stupid system [my opinion of course]


Less time taken on handover cos you cann't ask questions

Less time spent on insignificant info

Staff who start at different times are able to get handover which does not take time from those already working


Inability to ask pertinant questions such as what does the wound look like etc

People do not like using this system so important info can be lost

A much better system is pre-typed info about a pt that you can add the changes


hope this helps


455 Posts

The last hospital I worked at used taped report. The off going shift couldn't leave until the oncoming shift finished listening and was allowed to ask necessary questions. I liked the taped report because I only got the facts and it was uninterrupted. What I didnt like about it was the sometimes badly recorded, low fidelity recording (sometimes garbled), as sjoe mentioned.


992 Posts

We had taped report for years then the higher ups decided we should do face to face report at the nurses desk. It stunk!! Totally hated it. :( The phone constantly ringing, the families coming out and asking questions, sometimes it would take 45 minutes just to get through the blasted report. Then we got a new manager and the first thing she did was get us back to taped report!! She stood at one of the patient's doors during report one day and could hear absolutely everything!! I usually hang around until the oncoming nurse has listened to report to see if she has any questions. I hope to never go back to face to face report, unless it is in a private area away from the blasted phone and the general public.


796 Posts

we do face to face... it is good but can get lengthy at times... we have a central with the charge that goes over general stuff about each pt on the unit...then u get face to face with each nurse........ i floated to med tele once... it was taped... made me soo nervous talking in that tape!~!!!!!

I have done it both ways, and preferred a verbal report with a written extra...if that is the right way to say it. A pre-printed blank form is used that has all the basic information, like name, dx, IVs and diet orders, what was ordered for labs, etc. Then the verbal portion is what you don't write on the form....what the patient's wound looks like, or any other pertinent info. I liked it a lot better than taping, because I didn't have to sit thru 12 other pts before getting to mine if my assignment was at the back of the hall.

doobiedo, RN

59 Posts

Specializes in Critical Care, Long Term Care.

I have also given and recieved reports both verbal and taped. I prefer taped. I personally am more organized with my thoughts when taping and it goes alot quicker because while I don't mind answering pertinant questions concerning the pt I do have better things to do then waste time listening to antidotes and other miscellaneous non- pertinant information from the oncoming staff ie: how bad traffic was coming in, how their date went last week, etc.

We also always had a policy that the off going nurses do not leave until the oncoming nurse was out of report and had a chance to ask any questions they might have. Also if the off going shift leaves prior to the oncoming shift getting onto the floor after their report then who is there to answer call lights and assist pts with their needs in the meantime. Maybe there are CNA's in some cases however with no licensed staff on the floor there could be real legal implications should anything happen.


140 Posts

My opinon as a student! Where I do clinicals and work, they use tape. The only thing really bad about tape is usually the one recording talks 90 miles an hour! Then, during listenting, the other people around the table listening start making comments about this and that and I can't understand anything! So please, Please, if you are the one doing the recording, please slow down a little! Thanks!

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