Question about who is responsible for an incident report

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Specializes in LTC, peds, rehab, psych.

Ok so the other day my wife was working a 12 hour night shift with the first 4 hours on one unit and the following 8 hours on a different unit. She arrived on the second unit around d 11:15 after giving report to the relief on the first unit. During 11 and 11:15 there was a fall on the second unit before my wife had made it to the floor. The nurse who was still on that unit assessed the pt and removed them from the floor and reported it to my wife but did not do an incident report. My wife also did not do an incident report because she was not the nurse who saw the pt on the floor and assessed them. She did write a nursing note for her shift with vitals and follow up assessment.

Her employer is telling her that she is the one responsible for the incident report because it happened after 11 and that it's not their job to pay overtime to the previous nurse to stay and do it although my wife wasn't even on the floor yet when it happened. She was concerned about how this could be used in court against her and that it could be false documentation. Her employer does not care and actually yelled at her for bringing up these concerns. She talked to her supervisor, the ADON and the DON and they are all saying that it is her job and not the other nurse. This makes no sense to me.

At my hospital, the person who finds the pt on the floor is who does the incident report, even if it's a CNA. The nurse may fill out the parts pertaining to medication and dr. Notification and so forth, but the person who finds the pt is who describes the incident.

I know that incident reports are not part of the pt's chart but they can be used for litigation purposes. Am I right in thinking that her facility is a careless place? And are they wrong?

Yes they are wrong. I surely wouldn't document the details surrounding a fall without having been present. To document about an incident that one didn't even witness, wasn't present for, however you want to spin it, is not legal as far as I'm aware.

Usually, a nurse whose shift ends at 11:00, in reality ends at 11:30....the last half hour is used for report and isn't considered overtime. So that excuse is kinda BS.

If I was your wife, I would thoroughly document the situation, patient assesment, VS, etc. as it was from the point that I assumed care of the patient going forward and that's it.

Specializes in LTC/Rehab, Pediatric Home Care.

Good question. I think whomever discovered the incident should feel out the report, but I would consult your company's policy and procedures. Did she put anything in the nurse's notes? I would also advise your wife, that the next time, something happens to a patient and another staff does not fill out an incident report, she should just go ahead and do so. That way no one can accuse her of not doing her job. Sounds to me, that management might be trying to make her a scapegoat.

When feeling out the report, be sure to word it like this. Patient/Staff reports Mrs. Soandso fell. I assessed patient and found, blah blah blah.

Specializes in Hospice.

Basically, it's "S/he who finds it gets stuck with the paperwork". Sounds like a very large buck getting passed.

Just to cover her butt, she should fill out an incident report, and word it to the effect that she did not witness the fall or find the patient, but was told of the incident during report. Then go and document what happened after she got there-her assessment, VS done, if she notified family or MD, etc.

Specializes in Pedi.

The person who discovers the incident is responsible for filling out the incident report, regardless of when it happened. It is possible, for example, to discover an incident that didn't happen on your shift and then the onus would be on you to report it. If your wife had walked in and found the patient on the floor at 11:16, she would be responsible for filing the incident report, even though the patient likely fell before she assumed care. But, that isn't what happened and it's the off-going nurse's responsibility.

Why do you expect anything will end up in court? If they insist that she write one, she should simply write "received report from RN Suzy at 11:15. RN Suzy reported that Mrs Smith fell out of bed at 11:12. Per this RN's assessment Mrs Smith was... blah blah blah."

Specializes in LTC, peds, rehab, psych.

It's not that I would expect it to end up in court, it's more a question about who should be responsible and if her filling out the details of the report could be considered false documentation.

Specializes in retired LTC.

I think the general consensus will be that the first nurse SHOULD have initiated the incident report. But having said that, the fact that one was NOT started, it would fall to the second nurse (your wife) to make one out. I'd check out the facility's P&P for specifics, but an incident report is required for the occurrence and should be done ASAP.

Fair? No! But we're talking protocol and legalities to CYA. Many a time, I have had to document something that occurred ahead of me that was not addressed by a previous nurse. All your wife had to do was just start the report with the sentence 'pt found on floor by previous shift'. And fill out whatever she could. Management could follow up with #1 nurse for more details.

Bottom line is that 2 wrongs doesn't make a right. Your wife IS NOT going to win that battle of wills. Failure of #1 nurse to do her part, does NOT give permission for #2 nurse not to do the necessary thing. FWIW, I'd have started the incident report. Just my $0.03.

(I do hope that family & MD were notified as required.)

Specializes in LTC, peds, rehab, psych.

Ok. I just wanted to make sure that they weren't trying to make her do something illegal.

I've worked at many facilities and I've never seen one not require the witnessing party be the one to fill out the report. When I tried to look up the legalities of it I couldn't find anything specific to the situation and wasn't sure.

Specializes in Pedi.
It's not that I would expect it to end up in court, it's more a question about who should be responsible and if her filling out the details of the report could be considered false documentation.

It would not be false documentation if she reported "off-going RN reported to this RN that patient fell at 11:12PM."

Specializes in Hospice.

If the facility doesn't have a policy on this, it should. In my shop, if the incident happens before the formal start of shift change, ie 22:55, it belongs to the off-going shift. If after, ie 23:05, oncoming owns it. Arbitrary, yes, but it cuts down on this kind of confusion.

Specializes in NICU, PICU, PACU.

She should fill it out to cover herself. She just documents that the patient was found by GIJane RN, reported to me blah blah. But it should be the person who discovered it since then it is first hand info.

Specializes in Healthcare risk management and liability.

As the person who reads and acts upon the incident reports, I agree with all the comments above regarding doing the incident report and noting that the event was reported to, but not seen, by the person completing the report. I do hope that the first nurse made an appropriate chart note regarding her discovery of the fall, assessment and actions thereto. It is also not unusual that multiple staff complete multiple reports on the same event.

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