I live in Arizona, so I don't do snow, but I was in the military so I've had my share of it. Now, having been in the military I know, if I wanted to get somewhere, like to a dying person to maybe help save his life, I'd figure out a way to do it. I don't have a sled in my garage, but I bet somebody in Pittsburgh, does. Those things work pretty good to drag things over the top of snow. So do trash can lids, or pieces of cardboard, skis, or inner-tubes, laundry baskets, metal signs, or pieces of plywood. It really isn't that hard to think of a few things with which to drag equipment and people through the snow with. You know, they used to do that kind of stuff all the time back in the day. Hey, they even used horses. I guess they don't have those in Pittsburgh, either.
My God, we are a sad, sad people that we have lost the imagination it takes to save somebody in two feet of snow. No wonder we marvel at the ingenuity of the Haitians when they build themselves little huts out of the wood and pieces of signs and sheets of corrugated tin they find. They are quite ingenious, aren't they?
This story is really embarrassing and really, really sad. What ever happened to American Ingenuity?
As for canceling the call... Have you ever heard of the "Good Patient?" The one who never wants to put anybody out and thinks he must be over-reacting. He's sure he's fine. No? I think he's probably the reason that here when somebody calls 911 and says they need help, then calls back and says they don't, a police officer, and/or the paramedics will still check the situation out - just in case.